The document discusses the upcoming European Commission eGovernment Action Plan for 2016-2020. The action plan will focus on three pillars: 1) Digitalizing public administration with ICT, 2) Enabling cross-border mobility with digital public services, and 3) Facilitating participation in policymaking and co-creation of services. It will implement objectives agreed at the EU level and allow citizens to suggest voluntary actions. A stakeholder consultation platform will crowdsource ideas, apply selection criteria, and monitor implementation of actions using data. The overall goal is to modernize public administration and facilitate interaction between governments and citizens/businesses across Europe.
HSD presents a white paper discussing the digital transformation imperative faced by Australian government organisations and how agencies can respond using a 'lego approach' to enterprise technology and business applications.
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
How Digital Transformation is useful to ensuring good governance. Establishing Digital transformation strategy; challenge and opportunities of digital transformation in Ethiopia
Digital government strategies for welfare areas - Barbara Ubaldi, OECDOECD Governance
This presentation was made by Barbara Ubaldi, OECD, at the 4th meeting of the Joint DELSA/GOV-SBO Network on Fiscal Sustainability of Health Systems, held in Paris on 16-17 February 2015.
HSD presents a white paper discussing the digital transformation imperative faced by Australian government organisations and how agencies can respond using a 'lego approach' to enterprise technology and business applications.
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
How Digital Transformation is useful to ensuring good governance. Establishing Digital transformation strategy; challenge and opportunities of digital transformation in Ethiopia
Digital government strategies for welfare areas - Barbara Ubaldi, OECDOECD Governance
This presentation was made by Barbara Ubaldi, OECD, at the 4th meeting of the Joint DELSA/GOV-SBO Network on Fiscal Sustainability of Health Systems, held in Paris on 16-17 February 2015.
E-Government and E-Health Strategies by Mrs. Veronica Boateng,Director, Application Systems Ghana Information and Communications Technology Directorate (GICTeD)
Presentation deck from the Socitm Supplier Briefing that took place on the 3rd June.
Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program
e-Government in the Philippines: Benchmarking against global best practices (...Coach Edwin Soriano
E-Government refers to the use by government agencies of information and communication technologies (ICT) that have the ability to transform relations with citizens, businesses, government employees, and other arms of government in the delivery of services. For the World Bank, it is the use of ICT to improve the efficiency, effectiveness, transparency, and accountability of government.
E-Government is the use of electronic media in the facilitation of government processes. It covers a wide range of applications making use of multi-media broadcasting, radio networks, computer networks, mobile phone communication technologies, and other similar electronic devices.
Internal information systems of Government agencies, information kiosks, automated telephone information services, SMS services and other systems all comprise e-Government services. All these are applications of Information and Communications Technologies (ICT) to improve the services of the Government towards its primary clients: the citizens.
~~~~~~~
For e-Government updates, visit www.GabayPinoy.com
- Edwin Ka Edong Soriano
The 5 generic digital governance models namely 1.Broadcasting 2.Comparative Analysis 3.Critical Flow 4.E-Advocacy 5.Interactive Service Model are described in this presentation.
Presentation by Minister Tamara Srzentic at seminar 1 held on 4 March 2021, which addresses life-events in public service delivery: what and how? This event takes place in the framework of a series of webinars organised by the SIGMA Programme, a joint initiative of the OECD and EU, principally financed by the EU, on the role of life events in end-to-end public service delivery.
Reinventing Government in the Information Age
II.People’s Participation, Consensus Building, and Transparency through ICTs: Issues and Challenges for Governance in the Philippines
III. Shaping Organization Form Communication, Connection and Community
IV. ICTs and Employment: the Problem of Job Quality
Evolved customers with new expectations driven by technological advancements are expecting government to think, act and response differently in near future. This transformation will make a huge difference on stakeholders and the way they interact with government.
What they need is more personalized service to individuals or groups or other entities! which does not focused on what citizen could obtain as services but how government could help them to carry on their work towards their goodwill!
Overview of why and how web2.0 matters for eGovernment. Presented at EU ministerial conference on eGovernment (download it at www.egov2007.gov.pt).
NEW REPORT on this available at www.jrc.es
E-Government and E-Health Strategies by Mrs. Veronica Boateng,Director, Application Systems Ghana Information and Communications Technology Directorate (GICTeD)
Presentation deck from the Socitm Supplier Briefing that took place on the 3rd June.
Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program
e-Government in the Philippines: Benchmarking against global best practices (...Coach Edwin Soriano
E-Government refers to the use by government agencies of information and communication technologies (ICT) that have the ability to transform relations with citizens, businesses, government employees, and other arms of government in the delivery of services. For the World Bank, it is the use of ICT to improve the efficiency, effectiveness, transparency, and accountability of government.
E-Government is the use of electronic media in the facilitation of government processes. It covers a wide range of applications making use of multi-media broadcasting, radio networks, computer networks, mobile phone communication technologies, and other similar electronic devices.
Internal information systems of Government agencies, information kiosks, automated telephone information services, SMS services and other systems all comprise e-Government services. All these are applications of Information and Communications Technologies (ICT) to improve the services of the Government towards its primary clients: the citizens.
~~~~~~~
For e-Government updates, visit www.GabayPinoy.com
- Edwin Ka Edong Soriano
The 5 generic digital governance models namely 1.Broadcasting 2.Comparative Analysis 3.Critical Flow 4.E-Advocacy 5.Interactive Service Model are described in this presentation.
Presentation by Minister Tamara Srzentic at seminar 1 held on 4 March 2021, which addresses life-events in public service delivery: what and how? This event takes place in the framework of a series of webinars organised by the SIGMA Programme, a joint initiative of the OECD and EU, principally financed by the EU, on the role of life events in end-to-end public service delivery.
Reinventing Government in the Information Age
II.People’s Participation, Consensus Building, and Transparency through ICTs: Issues and Challenges for Governance in the Philippines
III. Shaping Organization Form Communication, Connection and Community
IV. ICTs and Employment: the Problem of Job Quality
Evolved customers with new expectations driven by technological advancements are expecting government to think, act and response differently in near future. This transformation will make a huge difference on stakeholders and the way they interact with government.
What they need is more personalized service to individuals or groups or other entities! which does not focused on what citizen could obtain as services but how government could help them to carry on their work towards their goodwill!
Overview of why and how web2.0 matters for eGovernment. Presented at EU ministerial conference on eGovernment (download it at www.egov2007.gov.pt).
NEW REPORT on this available at www.jrc.es
Review of the EU egovernment benchmark. A comparison with other benchmarks (EU, WEF). Framework and ideas to improve benchmarking egovernment, citizen services.
Federal Government Standard Web Portal developed at Joomla!rafaelberlanda
In response to the government websites standardization ordered by the Brazilian Federal Government, a group of users, developers and designers from different agencies situated at Brasília* joined forces to develop a Joomla! version of the Government Default Web Portal Project, capable of facing up the unique option available, developed at another CMS. Rafael Berlanda was one of those involved in this initiative, as developer and coordinator. This presentation aims to introduce the project history, the choices made in order to comply with the project objectives and also to show few solutions adopted with the purpose of earning development time. It still intends to alert the community to the upcoming challenges of Joomla! usage in Government.
ICT Association Suriname Presentation On eGovernment 2012Cyril Soeri
This presentation was presented to raise awareness on eGovernment which is mainly based on the Worldbanks\' eGovernment Handbook for developing countries.
What is Web Portal?
A Web Portal is a specially designed website which brings information together from various sources in a uniform way.
They can be accessed from multiple platforms like personal computers, smartphones, and other electronic devices.
Why are Portals important?
• Efficiently deliver information to the audience.
• Provides customizable features and development tools.
• Increase interaction between customers and employees.
• Eliminating the need for multiple logins.
Types Of Web Portals
• Vertical Portals- These portals covers a particular market (one definite industry or domain).
• Horizontal Portals- These portals focus on a wide array of interests and topics, often referred as “mega portals”.
• Enterprise Portals- Developed and maintained for use by the members of intranet or enterprise network.
• Knowledge Portals- Increase the effectiveness of knowledge by providing easy access to information that is helpful to them in one or more specific roles.
• Market Space Portals- These portals exist to support the business to business, and business to customer e-commerce etc to find and access rich information about the products.
and much more…
Advantages of Web Portals
Easy for users to customize personal places.
Supports users in multiple tasks.
Easy to use design interface.
Help to connect the community.
The powerful back end.
Flexible content and layout.
Disadvantages of Web Portals
High complexity and additional testing efforts.
Somewhere complex to setup.
Re-authentication when using multiple systems.
Customizing portals and integrating applications.
Developers need additional skills besides using a web framework.
Additional costs.
How is Web Portal different from Website?
Personal Login is required in Web Portal, while not on the website.
Dynamic Content changes more frequently than proper websites.
Website is a public interface while Web Portal is public, private(intranet etc…)
Content is generally focused on websites while Web Portal offers content from diverse sources.
Web Portal supports the user in multiple tasks while website supports the user in the specific task.
Future of Web Portal
As the use of electronic devices is increasing, people are moving digital. Traffic on the web is increasing day by day.
Flexible content and layout along with supporting users in multiple tasks and for much more, Web Portal is proved to be an essential tool for the digitalization of a community, business or an organization.
At RG Infotech, we design fully customized web portals for the unique business requirements. Contact us- www.rginfotechnology.com
Digital Transformation of Public Administrationsamossummit
Collaboration and buy-in from different levels of government and from civil servants in order to deliver a common digital government strategy.
Francesco Mureddu, Associate Director, The Lisbon Council, BE
20131002 athens e democracy m gonzalez-sanchogonzamg
digital democracy conference, Athens, 2 October 2013
Areas covered in the presentation:
1. overview of EC e-gov activities
2. e-participation and the policy cycle
3. lessons from the digital agenda
Digital Transformation of Public AdministrationSamos2019Summit
Collaboration and buy-in from different levels of government and from civil servants in order to deliver a common digital government strategy.
Francesco Mureddu, Associate Director, The Lisbon Council, BE
Gabriela Viale Pereira, Postdoc, Danube University Krems, AU
eGovernment Action Plan 2016 2020 accelerating the digital transformation of ...Dejan Majkic
COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS
EU eGovernment Action Plan 2016-2020
Accelerating the digital transformation of government
Etna hitech lipari 2014 - achieving open government transparency, participa...Etna Hitech
Achieving Open Government Transparency, Participation and Collaboration through Business Process Management
In order to operate efficiently and participatively, ICT platforms for smart cities must support Open Government Data publishing. We are surrounded by data and information which often is only accessible to the administrations and institutions that collected and stored them, although they belong to everybody.
A key step in the path to enable Open Government Data publishing is the proper reengineering of processes where Government Data is created, modified and shared among administrations and institutions. Government Data should not just be shared across multiple systems: it should also be possible for everybody to process and analyze it. The availability of such Government Data access services, in addition to increasing Government transparency by increasing accountability to citizens, it helps businesses and civil society innovate and grow, (e.g. by building new applications based on Open Government Data), and engages citizens in improving public services.
In the first part of this session we will show how Open Government Transparency, Participation and Collaboration can be achieved through Business Process Management, and we will present the Smart Urbs e-Government Platform, built as part of PRISMA project (funded by the Italian Ministry of Education and Research through the “PON Smart Cities and Social Innovation” call) and currently being tested in the city of Catania for services related to mobility, social services and public spaces issues reporting.
In the second part of this session, we will give a practical demonstration of the Smart Urbs e-Government Platform through a business game where the course participants will have the opportunity to try the different tools of the Smart Urbs e-Government Platform.
Interoperability and community building for transformational eGovernment ePractice.eu
Author: Sylvia Archmann, Just Castillo Iglesias.
The latest technological progress has unveiled the enormous capacity for ICT (Information and Communication Technologies) to become a leading force in the modernisation of public administration and has raised the appearance of Transformational eGovernment.
EDF2014: Marta Nagy-Rothengass, Head of Unit Data Value Chain, Directorate Ge...European Data Forum
PPP on Data & Executive Panel on Big Data, Introduction by Marta Nagy-Rothengass, Head of Unit Data Value Chain, Directorate General for Communications Networks, Content and Technology at the European Data Forum 2014, 20 March 2014 in Athens, Greece: Towards a Data Value Chain Partership in Europe.
Openness and transparency of data in EU Structural and Investment Funds – an overview
Carlo Amati, Simona De Luca e Chiara A. Ricci
15th INFORM network meeting
Lille, 23th June 2015
Similar to eGovernment Action Plan 2016-2020, UC (20)
Portraits robots-démarches inno départements-2017Stéphane VINCENT
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Ce dossier documentaire vise à rendre compte des démarches participatives conduites par la Ville de Nantes et Nantes Métropole depuis 2010 avec les apports du design de services et à livrer la synthèse des enseignements de l'usage du design dans la coconstruction des politiques publiques : pourquoi solliciter le design ? À quel moment ? Quels sont ses apports ? Y a-t-il des préalables ?
Ce document est la restitution de l'expérience "Les Aventuriers de l'Innovation Publique", menée par La 27e Région pendant la Semaine de l'Innovation Publique à l'automne 2016.
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This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
Acorn Recovery: Restore IT infra within minutesIP ServerOne
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About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
0x01 - Newton's Third Law: Static vs. Dynamic Abusers
eGovernment Action Plan 2016-2020, UC
1. Towards the launch of
the eGovernment Action
Plan 2016-2020
Serge Novaretti
European Commission, DG CONNECT
Unit H3 Public Services
2. ICT for Government & Public
Services – activities
Policy
eGov Action Plan
Ministerial Conferences
Research&Innovation
H2020
ICT enabled PSI /
open government
Deployment
CEF / CIP LSPs:
Cross border digital
public services
eGovernance – eGovernment - eParticipation
3. Malmö Ministerial Declaration on
eGovernment (2009)
"… We aspire to a vision whereby European governments are
recognised for being open, flexible and collaborative in their
relations with citizens and businesses. They use
eGovernment to increase their efficiency and effectiveness
and to constantly improve public services in a way that caters
for users’ different needs and maximises public value, thus
supporting the transition of Europe to a leading knowledge-
based economy…"
4. Open, Innovative and Collaborative Government
Open
Data
Open
Process
Open
Service
Open
Government
Transparency Collaboration
Participation
Source of diagram: http://www.govloop.com/profiles/blogs/three-dimensions-of-open-government
'Vision for Public Services':
https://ec.europa.eu/digital-agenda/en/ict-enabled-public-sector-innovation-through-open-government
5. • User-friendly, digitaldigital service delivery to reduce administrative burden;
• ConnectingConnecting public administrations across Europe to facilitate seamless
cross-border service delivery and reuse of successful technologies;
• OpeningOpening government data, services and processes to engage third-
parties to create better or new services and help improve policies.
Vision for a digital, border-less and
open public administrations
6. Launching actions based
on a set of underling principles
• Digital-by-default: actions should privilege online delivery of services
while still enabling other channels for those who are disconnected by
choice or necessity, to ensure inclusiveness
• Cross-border by default: actions should not create new barriers to the
internal market
• Once-only principle: actions should require citizen / business
data/information only if not yet in possession of an administration
• Inclusive by default: actions should enable all citizens and businesses
to interact with the administration
• Privacy & data protection: all digital public services must be designed
with full respect for the protection of personal data as a fundamental
right
• Open & transparency by default: actions should be open for reuse or
transparency
7.
8. Piloting Open Government
eParticipation project clusters
• Innovation projects funded under the CIP ICT Policy Support Programme
and H2020
• Research projects funded under the 7th
Framework Programme
ICT for innovative government and public services
• Cloud of public services projects funded under the CIP ICT Policy
Support Programme
• Study on cloud and service oriented architectures for egovernment
• Study on collaborative production in eGovernment
9. Piloting Consolidation Roll-Out Ecosystem
Users
TimeEarly Adopters Early Majority Late Majority
CEF
Innovators
2014 2020
From piloting … to production
14. Public services in Europe have embraced new technologies to varying
degrees but more can be done to modernise public administration,
achieve cross-border interoperability and facilitate easy
interaction with citizens.
Digital Single Market Strategy for Europe
The Commission will present a
new e-Government Action Plan 2016-2020
15. Policy Priorities - Pillars
Key digital enablers & facilitators
DIGITALISE
Modernising
public
administration
with ICT
CONNECT
Enabling cross-
border mobility
with digital
public services
ENGAGE
Facilitating
participation in
policy making
and co creation
of services
eGovernment Action Plan
2016-2020
'…more can be done to modernise public administration,
achieve cross-border interoperability and facilitate easy
interaction with citizens….' (DSM Communication)
16. Two dimensions for the identification and
definition of actions:
• (i) one which serves to implement objectives agreed at EU-
level, in order to implement EU legislation or to identify further
areas where joint action is necessary to improve eGovernment
services in the EU (i.e. mandatory requirements set down in
EU law)
• (ii) another one which enables citizens and stakeholders to
suggest actions to be taken by Member States or the
Commission (i.e. actions that Member States commit to in a
voluntary manner)
Actions
18. • Ideas for action can also be proposed, improved or voted on
by stakeholders
• These will be evaluated against a set of transparent criteria
(MS and EC)
• If selected, these will then be also reflected in one of the
pillars or among the enablers
• Actions approved will be implemented by the European
Commission and/or a number of Member States as well as
by stakeholders
Further actions to be proposed by stakeholders
19. Stakeholder Consultation
Platform with data
analytics tools
•Crowdsourcing ideas for
concrete action and submission
process
•Use of evidence, statistics and
data
•Filtering and selection process
•Monitoring and evaluating
implementation of actions
•Feedback mechanism and
iterative processes
MS1
MS2
MS3
MS4
MSx
EC
Filtering
Rules
Actions
DATA
Certified
Monitoring
Envisaged stakeholder engagement platform
Pillar II.Pillar I. Pillar III.
Key digital enablers
20. • Collecting ideas for concrete action, submission
process, voting
• Submit, modify and improve (co-create)
• Voting on proposed ideas
• Use of evidence, statistics and data to visualise
rationale, discover correlations, justify proposed
actions
• Substantiating ideas with evidence collected from any
source
• Key Performance Indicators
• Tools to visualise the relevant data, discover correlations
Functionalities I.
21. • Monitoring and evaluating implementation of
actions using data and measurements / KPIs
• Mechanism to enable monitoring of implementation
• Open and big data for real time results
• Feedback mechanism and iterative processes
• To improve the process iteratively
• To fine-tune the actions
-> Community management (discussions, posts,
blogs, etc.)
Functionalities II.
24. Read the Vision Paper
https://ec.europa.eu/digital-agenda/en/ict-enabled-public-sector-
innovation-through-open-government
H2020
http://ec.europa.eu/research/horizon2020
Public Services
http://ec.europa.eu/egovernment
Cnect-egovernment@ec.europa.eu
Thank you
Follow us on @EU_eGov EU_Public Services