This document discusses Microsoft tools for developing web applications and clientelism in the public sector in Macedonia. It describes how people and businesses have moved online and can now work from anywhere using web apps. It discusses tools for developing web apps like .NET, Java, and PHP. It also discusses the concept of clientelism as a relationship between public institutions and citizens sometimes based on moral obligations rather than regulations. The document goes on to describe ASP.NET and how it provides services for creating dynamic web apps and web services using controls. It also discusses ADO.NET for interacting with data and shows screenshots of a sample student registration web app that was created.