This curriculum vitae summarizes the professional experience and qualifications of B. Ajay Krishnam Raju. He has over 7 years of experience in facilities administration and 2 years of experience in a call center. His most recent role is as a Facilities Administration Executive at NIIT Technologies Ltd since 2013, where his responsibilities include maintaining the office environment, managing vendors, and assisting employees. He holds a B.Com degree from Osmania University and is proficient in English, Hindi, and Telugu.
1. CURRICULUM VITAE
B. AJAY KRISHNAM RAJU,
Flat no-301,3rd
floor,
Pranag heights,
Balajinagar, Gudimalkapur,
Mehendipatnam
500006
Cell no: 8790938883
E-mail.:ajayraju909@gmail.com
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Objective:
To grab an opportunity and set myself a goal where I can be innovative and attain a
challenging position by exercising my interpersonal and professional skills to the fullest for the
growth of the organization and mine as well.
Technical Skills:
Computer skills: Experience in MS office, MS Excel, PowerPoint.
Concepts of Information processing, MS Office & Tally 7.2 Version
PROFESSIONAL EXPERIENCE:
Total experience of 7 years in Admin and Call center.
5 years as Facility Administration .
2 year in Call center as executive.
NIIT Technologies LTD from 18 Mar 2013 to till date.
Facilities Admin Executive
Roles, Responsibilities and Achievements:
Maintain a clean, professional and safe working environment by inspecting and scheduling
maintenance, and ensuring that all office and warehouse equipment is properly accounted
for and in safe working condition.
Adept at Managing Administrative activities involving Purchase of equipment’s,
maintenance of procurement, housekeeping chemicals, consumable and paper products,
safety, security, employee induction etc.
Managing repair, maintenance & replacement of office equipment’s, appliances,
furnishings, building, etc.,
Vendor management- Oversee acquisition, installation and commissioning of equipment’s,
air conditioning etc.
Point of contact for hotel reservations/office conference bookings.
2. Creating and submitting monthly expenses report (Office, Guest house and secretariat) to
the management.
Acting as info-hub for providing administration related information and supervising
administrative activities like general admin, verification of stationery stock, petty cash,
courier, florist, pest control, housekeeping, etc.
Supporting HR Team in conducting the external interviews at Hyderabad locations.
Coordinating with ICICI Bank for opening salary account.
Coordinating with Airtel/Vodafone persons for getting corporate connections.
Timely submitting the bills to the management and paying bills to vendors.
Assisting the employees in booking tickets, transport, and hotel accommodation.
Maintain the positive atmosphere with all employees.
On monthly basis checking all the stationary, housekeeping, Coffee day stock and placing
the order on time.
Ensure to all employees first aid box available at security desk.
Maintaining the all employee master details.
Organizing birthday/Anniversary of month end celebrations.
Maintaining the Desktop, laptop, Asset details.
Point of contact to renewal vendor’s agreement.
Room reservations and transport reservations will be handled by me
Courier services & Guest maintenance will be handled by me.
Monitoring the usage of office assets on a weekly basis to ensure that there is no misuse of
office property/supplies
Coordinating with the vendors for provision/supply and upkeep of UPS, AC, furniture,
EPABX and etc.
Utilize superior communications skills to motivate staff and develop effective working
relationships with peers, executives.
Managed and oversaw administrative functions to ensure all paperwork was processed
efficiently and in a timely manner and met all compliance requirements.
L&T Finance LTD (Through Team lease) from 19 Sep 2011 to 16 Mar 2013
Facilities Admin
3. Roles, Responsibilities and Achievements:
Creating and submitting monthly expenses report (Office & Branches) to the reporting
Manager.
Point of contact for hotel reservations/office conference & Transport bookings.
Address all employee problems promptly and directly in accordance with company
personnel policies and procedures.
Taking care of all Transport & hotel bookings.
Co-ordination with various branch offices and to continuously improve the quality of
services by visiting and studying the other location.
Monitor all security records, including attendance, inward & outward registers. Ensure
discipline of security personnel.
Maintenance of Petty Cash Expenses and updating of required ledgers to reflect the same.
Ensuring the smooth functioning of Administrative department.
On monthly basis checking all the stationary, housekeeping, Coffee day stock and placing
the order on time.
GSS IT Solutions from 13 Dec 2010 to 16 Sep 2011
Facilities Admin Executive
Roles and Responsibilities:
Lead, direct and manage inbound and outbound site operations to ensure that the
operations staff executes service agreements at, or above the customer's standards.
Planned and monitored daily staffing schedules and adjusted accordingly to ensure
adequate staffing levels that support operational demands and business objectives.
Supervising all canteen operations including canteen stores. Ensure good quality food at
Optimum cost and cleanliness of the canteen.
Bank Reconciliation Statement (Preparing Payment Notes: Electricity, Telephone,
Internet, Stationary, Water Bill and other general expenses)
Monthly attendance Statement (Salary Statement)
Maximize profitability through superior customer service, effective and prompt
communication and follow-up on all pending matters with the customer.
Monitored, evaluated and counseled staff of 1052 employees.
Assisted managers with hiring procedures, screening of candidates, coordinating
interviews.
4. HTMT GLOBAL SOLUTIONS from 27 Aug 2008 to 30 Oct 2010
Customer Relationship Officer
Roles, Responsibilities and Achievements:
Ranking Number one position performance wise for the moths of October, November,
December 2009
Promoted as KNE Executive.
As FS handled a team of 258 members and shown lot of improvements in their KRA’s
(Key resolution Areas)
Always been a Backup & SPOC (Single point on contact) for my team & taken initiative
in the absence of My TL.
Was SPOC for Repeat Out Calling
Education Details:
S.S.C : Board of S.S.C., A.P .Board of SSC. A.P,
INTER: Board of intermediate, A.P.
DEGREE : B.COM. Osmania University, Hyderabad, A.P.
Personal Profile:
Name : B. AJAY KRISHNAM RAJU,
Date of Birth : 22-04-1985,
Father Name : B. CHANDRA RAJU,
Permanent address : Flat no-301,3rd floor,
Pranag heights,
Balajinagar, Gudimalkapur,
Mehendipatnam
500006
Languages Known : English, Hindi, and Telugu.
Marital Status : Married.
Declaration:
5. I do hereby confirm that the Information given in this document is true to the best of my
knowledge.
6. I do hereby confirm that the Information given in this document is true to the best of my
knowledge.