This document contains a summary of Almer Jane Jose's qualifications and work experience. She is seeking employment and has over 5 years of experience in administrative and customer service roles in Dubai and the Philippines. Her most recent role is as an Executive Administrator and Accounts Assistant in Dubai where she handles administrative tasks, HR functions, and coordinates with vendors. Prior to that, she worked as a Secretary/Receptionist and Customer Service Representative in the Philippines, where she assisted customers and handled cash transactions. She has a Bachelor's degree in Business Administration and is proficient in Microsoft Office programs.
1. ALMER JANE JOSE
Burjuman Bank Street,
Duabi, U.A.E
+971 56 5709279
almerj.jose@yahoo.com
OBJECTIVE:
To secure employment in a dynamic and ethical company in order to utilize my
administrative, good customer service and interpersonal skills with accuracy and efficiency while
maintaining a motivated, productive, extensive customer loyalty and goal oriented environment.
QUALIFICATIONS:
Hardworking, dependable, responsible, trustworthy and willing to take commands
Highly competitive, organized, discipline, and goal-oriented
Communication and interpersonal skills
Computer literacy: Microsoft Word, Microsoft PowerPoint and Microsoft Excel
WORK EXPERIENCE
Executive Administrator cum Accounts - September 2015 - Present
EJADAH Asset Management Group (DPG Group – IDAMA FM) -Dubai
Administration
Monitor the service provider's contracts for timely renewal.
Monitor an accurate databases and filing system to maintain records of all departmental
correspondence in a confidential manner, individual employee files, reports, documentation
and record purposes ensuring easy retrieval.
Handle all internal and external correspondences for the department, ensure follow up and
dispatch of the same.
Maintain stationary / pantry inventory records to ensure that adequate supplies of items
are maintained at all times.
Update the monthly duty roaster and time & attendance and subsequently changes will
monitor as per the requirement of Team members at site.
Full understanding to all staff queries concerning to Admin procedures as required.
Provide an accurate monthly report as per Finance, HRD, IT and etc. requirement.
Ensure 100% compliance to procurement policy and Follow up to C&C for procurement
issues whenever required to avoid any service delays.
Coordinate the training nominations for all employees and communication with staff and
the Training Section for successful training programs for employees.
Assist the Soft Services Executive for raising Work Order for the fixed variables and
variables billing.
2. Offer general administrative support to Managers/Team members in various projects as
and when required.
Raising PR as per requested, monitoring and follow up C&C for CE/RFQ and preparing
Quotation
HR Related
Coordinate and Follow up with the corporate HR department regarding staff pending
request (i.e. employee travel request, passport request, visa renewal, certificates, letters,
and salary advance and etc.).
Assist and update in the Oracle the Leave Schedule, Sick
Leave, Unpaid Leave, duty resumption and etc.
Secretary / Receptionist – October 2013 – September 2015
UCWF Facilities Management
Office 905 Prism Tower, Business Bay, Dubai
Email Correspondence
Preparing the PPM Monthly Schedule and Checklists.
Follow up with the vendors/suppliers for quotations and delivery
Maintaining Employee Attendance/Log sheet
Preparing the Monthly Report
Preparing Incident Report
Maintaining the Issue Register/Tracker
Maintaining MEP Work Order
Maintaining and preparing the meter reading sheets (BTU, Electricity and Water)
Maintaining and Receiving Fit Out Documents (e.i. Fit Out Permit and NOC)
Maintaining Hand Over Files (Key, Access Card and Parking Remote)
Maintaining Service Reports (Internal and Vendor)
Receiving complaints from the tenants and distributing it to the Technicians and concerned
staffs
Greeting and monitoring the tenants and visit
Maintains safe and clean reception area by complying with procedures, rules, and
regulations.
Maintains continuity among work teams by documenting and communicating actions,
irregularities, and continuing needs.
Responsible to make an Quotation, LPO, Job Orders, Contracts and Proposal
Maintaining Employees Files
Daily Monitoring GPS Tracking System
3. Customer Service Representative – Teller
METROBANK
Metropolitan Bank & Trust Company – Philippines
February 2012 – July 2013
JOB DESCRIPTION
Cash checks and pay out money after verifying that signatures are correct, that written and
numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Enter customers' transactions into computers to record transactions and issue computer-
generated receipts.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily
transactions using computers, calculators, or adding machines.
Examine checks for endorsements and to verify other information such as dates, bank
names, identification of the persons receiving payments and the legality of the documents.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Prepare and verify cashier's checks.
Sort and file deposit slips and checks.
Monitor bank vaults to ensure cash balances are correct.
Process transactions such as term deposits, retirement savings plan contributions,
automated teller transactions, night deposits, and mail deposits.
Arrange monies received in cash boxes and coin dispensers according to denomination.
Resolve problems or discrepancies concerning customers' accounts.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and
amounts due.
TRAINING ATTENDED:
145 Customer Care and 145 QHSE Training (Ejadah training academy-IMPZ) 2016
Communication- Communication binds us together, motivates us and gives us direction. It’s
the lifeblood of success us and gives us direction. It’s the lifeblood of success. Maintain
excellent communication and interpersonal skills
To be a team member he has got excellent communication and interpersonal skills
Teamwork- We understands the power of teams. We work together to achieve our goals
and we celebrate our successes as one team.
Be a dedicated team member who always puts the team at first priority, Always considers
the needs of others and fully cooperates
Winning - We are relentless for success. We always play to win. We never give up until the
prize is in our hands.
Modesty - We do not discriminate. We treat everyone equally and with respect. We provide
praise where it is due and open and honest criticism when it’s required.
Ownership - We don’t hide from responsibility. Sometimes it’s hard, sometimes it’s painful,
but we don’t let go until the job’s done.
4. SEMINARS ATTENDED:
Seminars on Financial Management Related Topics
June 2007 – March 2011
Employment structure in banking industry
Different careers in banking
Risk management in banking
Anti-money laundering account and bank fraud
Seven Habits in banking
EDUCATIONAL ATTAINTMENT:
COLLEGIATE: San Sebastian College - Recoletos
ADDRESS: Cavite – Manila Road, Cavite City
SCHOOL YEAR: 2007 – 2011
COURSE: Bachelor of Science in Business Administration Major
in Financial Management
PERSONAL DATA
CITIZENSHIP: Filipino
GENDER: Female
RELIGION: Roman Catholic
DATE OF BIRTH: May 19, 1991
HEIGHT: 5’2
WEIGHT: 110 lbs.
CIVIL STATUS: Single
VISA STATUS: Employed
CHARACTER REFERENCE
Upon Request