This document contains Deepak Gupta's curriculum vitae. It includes his personal details like name, date of birth, address and contact information. It outlines his educational qualifications which include a diploma in computer applications and B.Com degree. It details his over 12 years of work experience in roles like computer operator, data entry operator and back office assistant for companies in industries like IT, dental college and more. It lists his skills in software like MS Office and his hobbies like chess and cricket. The document serves to provide information on Deepak Gupta's qualifications and experience for potential employment opportunities.

1. CURRICULUM – VITAE
Permanent Address
Surya Enclave, Niwari Road Bank
Colony, Modinagar, Ghaziabad
Pin-201204
Contact No.
09997340547
E-Mail ID
Saraswati9997340547@gmail.com
PERSONAL DETAILS
Father’s Name
Late Shri Ambrish Gupta
Mother’s Name
Smt. Kusum Lata
D.O.B.
15/04/1983
Gender
Male
Nationality
Indian
Religion
Hindu
Marital Status
Married
Language Known
Hindi & English
Interest
Computer Operator & Data
ITES/ BPO /NGO/ Banking/Media,
Manufacturing, Retails,
Hospitality, Aviation, Hotel
Hobbies
Chess
Playing Cricket
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Deepak Gupta
(Diploma Computer Application + 12 Year Experience)
(Computer Operator Commercial Executive Back End Office
Assistant)
E-Mail: saraswati99973450547@gmail.com
Contact No.: 09997340547
=============================================
OBJECTIVE
 To work in an organization where I can utilize my
knowledge, skills and ability to enhance my complete
potential in order to grow and meet the challenges of
competitive environment and work professionally with
dedication and involvement in the direction of achieving
the aim and goals of the organization.
Profile Summary
 Have experience of 10 years in Computer Project work ,
of which 4 years’ experience in IT industry (which
includes systems support, issue tracking, customer
support, application monitoring, technical support etc.)
and the rest in Office Administration.
PROFFESSIONAL QUALIFICATION
 Diploma Computer Application in 2000 from NIIT, Balaji
Estate, Sudarshan Marg, Kalkaji, New Delhi.
ACADEMIC
 B.Com. from CCS University Meerut in 2003-2005
 12th Passed from Dr. K.N. Modi Inter College Modinagar
affiliated to U.P Board, in 2002
 10th Passed from Dr. K.N. Modi Inter College Modinagar
affiliated to U.P Board, in 2000.
Training and Workshops:
 Summer training from Project Solution in Lajpat Nagar, New
Delhi with Subject of “MS- Word Project Report – Seminar
& Presentation ”.

2. Work experience
Job title : COMPUTER OPERATOR , DATA
ENTRY & Back End Office Assistant
Office Administration:
Document Controlling, Filing, Distribution, Tele.,
Faxing, Email and correspondence.
IDEA TELEVENTUE AS A TELLECALLER
 August 2002 to August 2003: 1 year working
experience in Idea Televenture as a Tellecaller in Noida
Sector 64.
Job Profile :- On Line Calling Customer Satisfaction
UNIVERSAL ENERGIES LIMITED
 Oct- 2003 to Sep-2006 : 3 year working experience in
Universal Energies Limited New Delhi as a computer
operator.
Job Profile :- On Line Calling Customer Satisfaction
 Commercial Executive
 Follow up the customer query with company complains
system.
 Credit review and release order as per dealer profile and
company norms.
 Handling stock transfer to inter location.
 Accounts data entry in Excel.
 Follow up forsecondary sales data from our field staff
 Tracking the goods consignment location& follow up with
Transporter strictly in delay condition
 Document Controlling, Billing .
D.J. DENTAL COLLEGE , MODINAGAR
 Dec- 2006 to Nov-2008 Lab Incharge + Computer
Operator (Seminar report) In D.J. Dental Collage,
Modinagar
Job Profile :- Patient Record & O.P.D. Record, Seminar –
Presentation Report
 CASE HISTORY , PATIENT MANUAL RECORD , WORK DONE
RECORD.
 RECORD IN
 Oral MedicineDepartment
 ProsthodonticsDepartment
 Pedodontics & Preventive Dentistry.
 Oral Surgery Department
 Periodontics Department
 Orthodontics Department
Operating systems- Windows98,

3. Prefect (Used Publisher + With Designing)
 Entry of text, numeric or alphanumeric entry
 Entry of printed/handwritten matters/hardcopies/scanned
images
 Project Editing Work, Theses work, Seminar,
Saraswati Computer Solution ,MODINAGAR
 Till Now -2015 Currently working in Saraswati
Computers Modinagar as a computer operator.
JOBPROFILE
 Computer overview, DOS, Computer concept, Local Area
Networks, Windows NT Networking, MS- Word, MS-
Access
 Concepts and Tools of Quality Management, Application
Development, MS- Excel, MS- Power- Point, Internet,
Multimedia.
 Project Editing Work, Theses work, Seminar, Project Report,
Synopsis, Industrial Report Etc.
 Prefect (Used Publisher + With Designing)
 Online Software Solution I Have knowledge of computer
hardware.
 Back Office Assistant Job Description
 Ms, Office, Photo Shop, Page Maker, etc.
EXTRA/CO-CURRICULAR ACTIVITIES AND CERTIFICATES
 Played in college cricket team at inter college level.
 Member of college discipline committee.
 Played in college Chess Championship winner prize.
STRENGTHS
1. Good leadership quality and self confident.
2. I can adopt any environment in any situation.
3. Having time punctuality.
4. Good logical skills.
5. Facing challenges.
WEAKNESS
1. I believe someone easily.
2. I do not feel comfortable until finish my work.
3. Expect too much from myself, sometimes take more time
to get better result.
DECLARATION
I hereby declare that above particulars are true to the best of my
knowledge..
Date: ............
Place: ............
(Deepak Gupta)

4. Back Office Assistant Job Description
Back Office Assistant Job Profile and Description
The duties of a back office assistant are varied and many, depending on the type of back office
he/she works on. Usual back office work includes IT and technical support services,
accounting, and human resources. The back office assistant provides administrative support
to the back office manager. General duties include clerical work, secretarial services, and
personal assistant to the manager.
Duties and Responsibilities
 Answer calls routed to the back office and transfer to appropriate staff member, sign for and
distribute delivered packages, and coordinate and maintain records for staff office space,
phones, parking, company credit cards and office keys.
 Perform general clerical duties to include but not limited to: photocopying, faxing, emailing,
reviewing and editing of documents, filing and record keeping.
 Research prices and purchase office furniture and supplies, collect and maintain PC inventory,
manage all other back office equipments and supplies as needed.
 Schedule equipment usage, and monitor all back office equipment and ensure everything is in
perfect working order,
and serve as liaison with service personnel when and if ever repairs are needed.
 Setup and coordinate meetings and conferences, maintain and distribute staff weekly schedules,
and support staff in
assigned project based work.
 Assist in the hiring and interviewing of prospective applicants, provide office orientation for new
employees and staff,
facilitate training of new hires, and assist in the management of back office personnel.
 Type various correspondence and reports from rough draft and compiled data, research and gather
materials,
assemble reports, and maintain and retrieve database information.
 Coordinate appointments and meetings of clients and visitors by setting up their accommodation
and entertainment
arrangements, assist with special events and provide information for policies and procedures.
 Perform managerial functions when the back office manager is absent. This includes assigning
tasks and
responsibilities, managing personnel, and keeping track of back office records and employees.
 Assist the manager in the evaluation of back office staff and employee, manage personnel
relationships, and serve as
liaison in personnel disciplinary actions including suspension and termination.
Ensure quality of work of the back office department by reviewing all work submitted by each
staff member and by implementing quality controls and procedures, and analyzing protocols
and advising the manager on appropriate changes needed.