The document outlines a leadership development program designed to enhance eight key leadership capabilities, including strategic, operational, and entrepreneurial leadership, through various phases such as needs identification, learning programs, and business simulations. It emphasizes specific themes within each capability, including strategic mindset, customer value creation, and innovation implementation. The program also offers optional coaching sessions to facilitate the transferability of learning.

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Design
• The program focuses on building 8 LEADERSHIP CAPABILITIES aligned to:
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Productivity/
Performance
Innovation People
Growth/
External Focus
Capabilities and Strategy
Operational
Leadership
Innovation
Leadership
Change
Leadership*
Talent
Leadership*
Relationship and
Networking
Leadership
Strategic
Leadership
Entrepreneurial
Leadership
Customer
Leadership
* Change Leadership and Talent Leadership to be addressed by separate programs

3. Three modules;
facilitated by
Senior Faculty
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Framework for Program Delivery
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•Phase I
Identification of Development Needs (Development Centre)
•Phase II
Learning Programs
•Phase III
Business Simulation to Measure Transferability of Learning
•Phase IV (Optional)
Coaching Sessions

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Phase II: Learning Program
Leadership Capability Key Themes
Strategic Leadership • Developing a Strategic Mindset – Big Picture Thinking (Organization and
Industry), Identifying Relationships, Patterns and Trends
• Process of Strategic Thinking: Awareness and Application
• Creating a Compelling Vision for the Team
• Decision Making and Problem Solving (Managing Trade-offs)
• Balancing Short-Term Benefits with Long-Term Goals
• Case Study
Entrepreneurial Leadership • Developing an ‘entrepreneurial’ mindset – identifying strategic opportunities
• Creating a business case and preparing a business plan (Possible pre-work:
Preparation of a business plan)
• Essentials of Financial Management:
• Risk Management: Philosophy, Frameworks and Guiding Principles
• Business Problem Solving: Case studies (pre and post work) on existing business
challenges
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Phase II: Learning Program (Contd.)
Leadership Capability Key Themes
Customer Leadership • Service Excellence: Philosophy, Principles and Frameworks and the Concept of
‘value creation’
• ‘Know Thy Customer’ - Determining the ‘Value of a Customer’ and Frameworks for
Categorization and Prioritization (of customer segments and requirements)
• Fundamentals of Marketing
• Influencing and Negotiation Skills
• Frameworks for seeking and acting on ‘customer feedback’
• Case Studies (pre and post work) on live customer satisfaction issues
Innovation Leadership • Challenging ‘status quo’
• Developing ‘out-of-the-box’ thinking
• Generating ideas and evaluating ROI of alternatives
• Implementing Innovation
• Sustainable Growth
• Videos/case studies of successful innovator firms/leaders
• Experience-sharing of participants
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Phase II: Learning Program (Contd.)
Leadership Capability Key Themes
Operational Leadership • Creating Strategic Initiative Action Plans
• Frameworks/Project Management methodologies and tools for :
• defining objectives and metrics,
• preparing budgets
• determining resources,
• establishing accountability,
• tracking and initiating course corrections,
• evaluating and rewarding performance,
• ensuring compliance to quality standards and regulatory
requirements
Relationship and Networking Leadership • Strategies and tips for effective networking: Discovering Common
Ground, Approaching, Follow-up, Assessing Value, Requesting for
Support, Using Social Media Effectively
• Stakeholder management: Frameworks and principles
• Videos/books of successful and unsuccessful leaders
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Mumbai
1006, Atrium II,
Courtyard Marriot Hotel Compound,
Andheri Kurla Road, Mumbai
Ph: +91-9866568620
Bangalore
1568, 1st Sector, Outer Ring Road,
HSR Layout, Bangalore – 560 102
Phone: +91 80 64006888
Hyderabad
301, 2nd Floor, Vaishno Kuteer,
Puppalguda, Manikonda
Hyderabad
Phone: +91 90400 84006
Pune
704, Ruby, Niyati Empire, Kharadi, Pune
Phone: +91 7774009961
Our Coordinates
Our Website : www.thinktalentindia.com
E-mail : info@thinktalentindia.com
Corporate Office
Think Talent Services Private Limited
501, 5th Floor, Tower A
Spaze I-Tech Park, Sohna Road, Sector 49
Gurgaon,
Haryana 122018
Phone: +91-124-4201824