A signature leadership program for mid- to senior-level managers, developed by Think Talent Services. This has been built with a view to develop the most common competencies for mid-level managers across the country

2. Think Talent Services Confidential 2
Design
• The program focuses on building 8 LEADERSHIP CAPABILITIES aligned to:
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Productivity/
Performance
Innovation People
Growth/
External Focus
Capabilities and Strategy
Operational
Leadership
Innovation
Leadership
Change
Leadership*
Talent
Leadership*
Relationship and
Networking
Leadership
Strategic
Leadership
Entrepreneurial
Leadership
Customer
Leadership
* Change Leadership and Talent Leadership to be addressed by separate programs

3. Three modules;
facilitated by
Senior Faculty
Think Talent Services Confidential 3
Framework for Program Delivery
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•Phase I
Identification of Development Needs (Development Centre)
•Phase II
Learning Programs
•Phase III
Business Simulation to Measure Transferability of Learning
•Phase IV (Optional)
Coaching Sessions

4. Think Talent Services Confidential 4
Phase II: Learning Program
Leadership Capability Key Themes
Strategic Leadership • Developing a Strategic Mindset – Big Picture Thinking (Organization and
Industry), Identifying Relationships, Patterns and Trends
• Process of Strategic Thinking: Awareness and Application
• Creating a Compelling Vision for the Team
• Decision Making and Problem Solving (Managing Trade-offs)
• Balancing Short-Term Benefits with Long-Term Goals
• Case Study
Entrepreneurial Leadership • Developing an ‘entrepreneurial’ mindset – identifying strategic opportunities
• Creating a business case and preparing a business plan (Possible pre-work:
Preparation of a business plan)
• Essentials of Financial Management:
• Risk Management: Philosophy, Frameworks and Guiding Principles
• Business Problem Solving: Case studies (pre and post work) on existing business
challenges
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5. Think Talent Services Confidential 5
Phase II: Learning Program (Contd.)
Leadership Capability Key Themes
Customer Leadership • Service Excellence: Philosophy, Principles and Frameworks and the Concept of
‘value creation’
• ‘Know Thy Customer’ - Determining the ‘Value of a Customer’ and Frameworks for
Categorization and Prioritization (of customer segments and requirements)
• Fundamentals of Marketing
• Influencing and Negotiation Skills
• Frameworks for seeking and acting on ‘customer feedback’
• Case Studies (pre and post work) on live customer satisfaction issues
Innovation Leadership • Challenging ‘status quo’
• Developing ‘out-of-the-box’ thinking
• Generating ideas and evaluating ROI of alternatives
• Implementing Innovation
• Sustainable Growth
• Videos/case studies of successful innovator firms/leaders
• Experience-sharing of participants
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6. Think Talent Services Confidential 6
Phase II: Learning Program (Contd.)
Leadership Capability Key Themes
Operational Leadership • Creating Strategic Initiative Action Plans
• Frameworks/Project Management methodologies and tools for :
• defining objectives and metrics,
• preparing budgets
• determining resources,
• establishing accountability,
• tracking and initiating course corrections,
• evaluating and rewarding performance,
• ensuring compliance to quality standards and regulatory
requirements
Relationship and Networking Leadership • Strategies and tips for effective networking: Discovering Common
Ground, Approaching, Follow-up, Assessing Value, Requesting for
Support, Using Social Media Effectively
• Stakeholder management: Frameworks and principles
• Videos/books of successful and unsuccessful leaders
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7. Think Talent Services Confidential 7
Mumbai
1006, Atrium II,
Courtyard Marriot Hotel Compound,
Andheri Kurla Road, Mumbai
Ph: +91-9866568620
Bangalore
1568, 1st Sector, Outer Ring Road,
HSR Layout, Bangalore – 560 102
Phone: +91 80 64006888
Hyderabad
301, 2nd Floor, Vaishno Kuteer,
Puppalguda, Manikonda
Hyderabad
Phone: +91 90400 84006
Pune
704, Ruby, Niyati Empire, Kharadi, Pune
Phone: +91 7774009961
Our Coordinates
Our Website : www.thinktalentindia.com
E-mail : info@thinktalentindia.com
Corporate Office
Think Talent Services Private Limited
501, 5th Floor, Tower A
Spaze I-Tech Park, Sohna Road, Sector 49
Gurgaon,
Haryana 122018
Phone: +91-124-4201824