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2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Employee Engagement for the
New Workplace
“Enabling endurance, robustness, sustainability for organisations”
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Why go Digital?
2
Introducing digital tools to strengthen talent management processes can help
organizations achieve some important benefits
Effective
Talent Mgmt.
Widening Reach
Optimizing
Delivery
Deepening
Insights
Scale-up learning and talent
management services rapidly to
reach and cover large and
distributed workforces
Improve decision-making on
people issues through access to
deeper and more regular insights
and analytics
Engage and develop talent
effectively through next-
generation tools and content
available on the Cloud 24 X 7
Manage your Talent budget
more effectively by using only
what you need and paying
only for what you use
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Benefits for different Stakeholder Groups
3
Introducing digital tools can address key expectations of all key stakeholder groups in
the Organization
Corporate
Leadership
Talent Mgmt.
Function
Employee
Population
• Better visibility and access to feedback from
employees on-the-ground
• Strengthen Organization culture by establishing
common processes and systems
• Stronger monitoring of compliance to org policies
and processes
Organization
Hierarchy
• Reach larger group of employees through digital
delivery mode
• Reduce operational workload by relying on
automation and reducing manual processes
• Secure stronger buy-in on key issues by providing
deeper data-based insights
• Simplified access to learning & other services
through digital tools
• More regular opportunity to provide inputs and
feedback on key people issues
• Stronger engagement with HR systems through
exciting modern interfaces
Key Expectations on which Digital tools deliver
Regular and deeper analytics for stakeholders to enable more
fact-based decision-making
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
How can we help with our Engage Solutions?
4
Some ideas on how our digital application-based can be leveraged to support
introduction of scalable and robust talent processes
Employee
Surveys
Career Mgmt
Support
Onboarding
Support
Employees are more engaged if they see
their careers being augmented and valued
in their current roles. Thus we help with
career management support for employees
to improve their engagement scores.
A well designed on-boarding process
helps both the employee and the
organization learn about one another to
build a stronger connect. Thus we help
with Onboarding support for enabling
both the employee & the organization
align their internal values and culture.
The employee surveys on our
platform can be done at multiple
locations and multiple languages at
the same time. Scaling up the surveys
is very easy.
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Listening effectively to employee voices
5
Our Engagement Platform allows organizations to measure and understand employee
engagement through a suite of survey-based tools
Automated workflows and other
smart deployment features – no
need to manually track progress
and compile statistics
Measure and understand
engagement drivers and levels
through tools like Employee
Engagement Surveys, New Hire
surveys, Exit Surveys, Career
Anchor Inventory & other Surveys
Rich analytics providing actionable insights
through a comprehensive well-designed
automated executive dashboard
Client Story : Employee Engagement Survey at a Healthcare Institute
A leading Healthcare Institute leveraged our Engagement Survey Platform to conduct Engagement Surveys in English
and Malayalam, for about 10 thousand employees across multiple locations.
Manage and track engagement
internally on a self-service basis
without requiring on-going
consulting support
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Helping Employees Manage their own careers
6
Our approach towards facilitating a Career Management framework consists of five
broad elements
Competency
Playbook
Career
Compass
Assessments
IDP &
Learning
Jobs Portal
Explore Opportunities
Enable employees to explore and
research possible opportunities,
understand specific roles in greater
detail
Reflect & Prepare
Understand own career anchor &
current competency proficiency
profile, chart development plan and
drive own learning
Access & Apply
Access open
opportunities &
apply for them, if
eligible
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Improving new employee on-boarding
7
Our approach views onboarding of new employees as a process of learning & change
for both the New Employee and the Organization
Client Story : New Hire Engagement at a Software Products Organization
An emerging software products organization rapidly ramping up its technical talent leverages our new hire
engagement platform to track new hire engagement at week 1, week 4 and week 12 after joining to understand
engagement levels and process effectiveness of key processes like recruitment & selection & employee on-boarding
New Employee joins
the Organization
…the employee learns
Organization's Culture, Values &
Ways of Working
…the organization learns
Renewal of Culture & Ways of
Working
“All learning takes place inside individual human
heads; an organization learns in only two ways:
(a) by the learning of its members, or (b) by
ingesting new members who have knowledge the
organization didn’t previously have.”
- Simon (1991)
“When newcomers join a community of
practice, generational discontinuities
spread through multiple levels; relations
shift in a cascading process.”
- Wenger (1998)
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Our Digital Platforms: Common Features
8
Cloud-based platforms available
on demand for access anywhere &
anytime 24 x 7
Modern mobile-enabled
interfaces to excite & engage
new generation of employees
Rich analytics providing actionable
insights through Reports &
automated executive dashboard
Manage HR budgets more effectively
by using only what you need and
paying only for what you use
Smart deployment dashboards &
features to reduce operational
burden for HR teams
Extensive customization, content
development and consulting
options delivered through a team
of HR experts
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
The Think Talent Advantage
9
1
Actionable Analytics
Our Platforms and solutions are designed to provide Organizations with actionable insights
to enable rapid cascading to the relevant stakeholders and enabling better fact-based
decision-making throughout the Organization. This is achieved through in-built dashboards
which are updated 24X7 as well as timely customized reports.
2
Minimum HR Operational Burden
Our Consultant have worked in operational HR roles inside organizations and understanding
the context and pressures of HR professionals. We, therefore, build smart deployment
features within our Platforms to automated operational tasks. You can also rely on our
friendly support teams to help you with issues.
3
Customized & Contextualized for you
We believe the needs of each organization are unique. Therefore, while we have a robust
framework and methodology powering our offerings, we allow for deep customization
based on client context – everything from content design, platform features and delivery
process are all customized to your requirements.
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Our Capabilities
10
Deep
Customization
Capabilities
Scalable &
Secure
Products
Dedicated
Customer
support
Robust
Content
design
Technology Content Consulting
We leverage our capabilities in Technology, Content & Consulting to
provide high quality talent management tools to organizations.
2018 copyright Think Talent Services Confidential
Customer Centricity Trust Solution Orientation Sense of community
Our Coordinates
Corporate office:
Think Talent Services Private Limited
501, 5th floor, Tower-A, Spaze I-Tech Park, Sector-49,
Sohna Road, Gurgaon-122018
Phone: +91-124-4201824
Website: www.thinktalentindia.com
Email: info@thinktalentindia.com
Mumbai Pune Hyderabad BengaluruBhubaneswar
11

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Employee Engagement for the New Workplace

  • 1. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Employee Engagement for the New Workplace “Enabling endurance, robustness, sustainability for organisations”
  • 2. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Why go Digital? 2 Introducing digital tools to strengthen talent management processes can help organizations achieve some important benefits Effective Talent Mgmt. Widening Reach Optimizing Delivery Deepening Insights Scale-up learning and talent management services rapidly to reach and cover large and distributed workforces Improve decision-making on people issues through access to deeper and more regular insights and analytics Engage and develop talent effectively through next- generation tools and content available on the Cloud 24 X 7 Manage your Talent budget more effectively by using only what you need and paying only for what you use
  • 3. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Benefits for different Stakeholder Groups 3 Introducing digital tools can address key expectations of all key stakeholder groups in the Organization Corporate Leadership Talent Mgmt. Function Employee Population • Better visibility and access to feedback from employees on-the-ground • Strengthen Organization culture by establishing common processes and systems • Stronger monitoring of compliance to org policies and processes Organization Hierarchy • Reach larger group of employees through digital delivery mode • Reduce operational workload by relying on automation and reducing manual processes • Secure stronger buy-in on key issues by providing deeper data-based insights • Simplified access to learning & other services through digital tools • More regular opportunity to provide inputs and feedback on key people issues • Stronger engagement with HR systems through exciting modern interfaces Key Expectations on which Digital tools deliver Regular and deeper analytics for stakeholders to enable more fact-based decision-making
  • 4. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community How can we help with our Engage Solutions? 4 Some ideas on how our digital application-based can be leveraged to support introduction of scalable and robust talent processes Employee Surveys Career Mgmt Support Onboarding Support Employees are more engaged if they see their careers being augmented and valued in their current roles. Thus we help with career management support for employees to improve their engagement scores. A well designed on-boarding process helps both the employee and the organization learn about one another to build a stronger connect. Thus we help with Onboarding support for enabling both the employee & the organization align their internal values and culture. The employee surveys on our platform can be done at multiple locations and multiple languages at the same time. Scaling up the surveys is very easy.
  • 5. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Listening effectively to employee voices 5 Our Engagement Platform allows organizations to measure and understand employee engagement through a suite of survey-based tools Automated workflows and other smart deployment features – no need to manually track progress and compile statistics Measure and understand engagement drivers and levels through tools like Employee Engagement Surveys, New Hire surveys, Exit Surveys, Career Anchor Inventory & other Surveys Rich analytics providing actionable insights through a comprehensive well-designed automated executive dashboard Client Story : Employee Engagement Survey at a Healthcare Institute A leading Healthcare Institute leveraged our Engagement Survey Platform to conduct Engagement Surveys in English and Malayalam, for about 10 thousand employees across multiple locations. Manage and track engagement internally on a self-service basis without requiring on-going consulting support
  • 6. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Helping Employees Manage their own careers 6 Our approach towards facilitating a Career Management framework consists of five broad elements Competency Playbook Career Compass Assessments IDP & Learning Jobs Portal Explore Opportunities Enable employees to explore and research possible opportunities, understand specific roles in greater detail Reflect & Prepare Understand own career anchor & current competency proficiency profile, chart development plan and drive own learning Access & Apply Access open opportunities & apply for them, if eligible
  • 7. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Improving new employee on-boarding 7 Our approach views onboarding of new employees as a process of learning & change for both the New Employee and the Organization Client Story : New Hire Engagement at a Software Products Organization An emerging software products organization rapidly ramping up its technical talent leverages our new hire engagement platform to track new hire engagement at week 1, week 4 and week 12 after joining to understand engagement levels and process effectiveness of key processes like recruitment & selection & employee on-boarding New Employee joins the Organization …the employee learns Organization's Culture, Values & Ways of Working …the organization learns Renewal of Culture & Ways of Working “All learning takes place inside individual human heads; an organization learns in only two ways: (a) by the learning of its members, or (b) by ingesting new members who have knowledge the organization didn’t previously have.” - Simon (1991) “When newcomers join a community of practice, generational discontinuities spread through multiple levels; relations shift in a cascading process.” - Wenger (1998)
  • 8. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Our Digital Platforms: Common Features 8 Cloud-based platforms available on demand for access anywhere & anytime 24 x 7 Modern mobile-enabled interfaces to excite & engage new generation of employees Rich analytics providing actionable insights through Reports & automated executive dashboard Manage HR budgets more effectively by using only what you need and paying only for what you use Smart deployment dashboards & features to reduce operational burden for HR teams Extensive customization, content development and consulting options delivered through a team of HR experts
  • 9. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community The Think Talent Advantage 9 1 Actionable Analytics Our Platforms and solutions are designed to provide Organizations with actionable insights to enable rapid cascading to the relevant stakeholders and enabling better fact-based decision-making throughout the Organization. This is achieved through in-built dashboards which are updated 24X7 as well as timely customized reports. 2 Minimum HR Operational Burden Our Consultant have worked in operational HR roles inside organizations and understanding the context and pressures of HR professionals. We, therefore, build smart deployment features within our Platforms to automated operational tasks. You can also rely on our friendly support teams to help you with issues. 3 Customized & Contextualized for you We believe the needs of each organization are unique. Therefore, while we have a robust framework and methodology powering our offerings, we allow for deep customization based on client context – everything from content design, platform features and delivery process are all customized to your requirements.
  • 10. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Our Capabilities 10 Deep Customization Capabilities Scalable & Secure Products Dedicated Customer support Robust Content design Technology Content Consulting We leverage our capabilities in Technology, Content & Consulting to provide high quality talent management tools to organizations.
  • 11. 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Our Coordinates Corporate office: Think Talent Services Private Limited 501, 5th floor, Tower-A, Spaze I-Tech Park, Sector-49, Sohna Road, Gurgaon-122018 Phone: +91-124-4201824 Website: www.thinktalentindia.com Email: info@thinktalentindia.com Mumbai Pune Hyderabad BengaluruBhubaneswar 11