The document discusses troubleshooting computer problems. It identifies common computer malfunctions like issues with software or hardware. It outlines a basic troubleshooting methodology of narrowing down the problem area, building a foundation of understanding, working up to identifying the specific problem, and then repairing or replacing the faulty component. Specific software and hardware problems are described along with potential solutions like using scanning and disk cleanup utilities to optimize computer performance. The conclusion recommends an optimization software called Optimo Pro to troubleshoot issues and prevent future problems.

1. TROUBLESHOOTING COMPUTER PROBLEM

2. Module Objectives
• Identify common symptoms and problems
associated with computer malfunctions.
• Isolate the source of problem through basic
troubleshooting techniques.
• Identify care and service techniques and
common problems with primary printer
types.
• Develop a preventive maintenance schedule
for the computers in your classroom.
http://slowcomputertroubleshooting.com/troubleshooting-computer-problem/

3. Basic Troubleshooting
Methodology
•
•
•
•
Zero In
Zero in on an area.
Build a foundation.
Work up to the problem.
Repair/Replace.
Build
Foundation
Work up to
Problem
Repair/
Replace

4. Software Problems
• Computer starts up (you can hear it running),
but nothing happens or your receive an error
message on the screen.
• You are using a program, such as Word or
Netscape, and it stops working (you cant move
the mouse or click on.
http://slowcomputertroubleshooting.com/troubleshooting-computer-problem/

5. SOLUTION
Optimo Pro is leading technical service provider
available for users in the field of computing devices
and software applications. It aims to understand the
issues that users are facing in their computer and
provide effective solution for these issues eliminating
the potential cause behind them. It solve the issue of
decreasing memory space in the computer by clearing
unused memory space in hard drives, clears browser’s
traces, deletes Run history, removes unnecessary junk
files and many more. In this way it is helpful in
maximizing the speed and performance of computers.
http://slowcomputertroubleshooting.com/troubleshooting-computer-problem/

6. Maintenance
ScanDisk
A utility program that will check
the hard disk drive for errors.
– Tries to fix “bad sector” problems
on hard drive.
– May fix corrupted files.
– May fix file linking errors.

7. Maintenance
Disk Cleanup
•
Internet browser software, like Netscape Navigator or
Microsoft Internet Explorer, download pages and
graphics to your hard drive as you surf the Web.
•
These files are stored in
a cache or temporary directory
for faster access to the information.

8. Conclusion
Optimo Pro is highly beneficial for computer users
who want to resolves the issues of their computers
efficiently. It resolves the issues along with it causes
so that it will not affect the performance of the
computer in the future again. Thus it is useful in the
maintenance of computers for users.
http://slowcomputertroubleshooting.com/troubleshooting-computer-problem/

9. Thank you