1. TRAVIS REED
8837 GROVE AVE APT 315, RANCHO CUCAMONGA, CA 91730 909)279-6445
travisreed375@yahoo.com
SUMMARY OF QUALIFICATIONS
Motivated, self-starter with 5+ years of providing customer satisfaction through strong leadership
capability and interpersonal communication. Commitment to excellence with the ability to
adapt to fast-paced environment while maintaining a positive and professional attitude.
Experience in partnering with a diverse team in order to exceed results. Seeking customer
service/management opportunities to further develop sales and business development skills.
Additional Experience: Sales, Foreign/Domestic Travel, Professional Athlete, Coaching
RELATED EXPERIENCE
CUSTOMER SERVICE
• Developed relationships with key decision makers to meet customer needs
• Protected organizational brand by maintaining professionalism
• Built customer relationships in order to ensure satisfaction and drive the business
• Ensured timely resolution of customer issues by listening effectively and reacting
promptly.
• Partnered with management to effectively execute special events
• Promoted events through media interviews and public interaction
LEADERSHIP
• Managed branch operations by prioritizing tasks, effective time management and
partnering with various departments.
• Exceeded expectations by setting goals and performing under pressure
• Facilitated drills through demonstration and practice to improve athletic capability
• Analyzed data to develop strategies intended to address challenges
SALES
• Conducted cold calls to generate new business leads increasing market penetration
• Implemented benefit selling strategy to upsell coverage programs to customers
• Increased team revenue by up-selling season ticket holders to box seat owners
• Ranked #1 in ticket sales by athlete within the organization
EMPLOYMENT HISTORY
Rental Management Trainee, Ryder System Inc., California 2015
Management Trainee, Enterprise Rental Car, California 2013-2015
Power Forward, Rockhampton Rockets, Rockhampton, Australia 2010-2012
Power Forward, Tallina Kalev, Tallinn, Estonia 2009-2010
Power Forward, (Team Captain), BC Kalev Cromo, Tallinn, Estonia 2006-2008
Power Forward, (Team Captain), Gasterra Flames Groningen, Holland 2003-2006
Power Forward, Eiffel Towers Den Bosch, Den Bosch, Holland 2002-2003
EDUCATION
Bachelor of Arts Degree, Communications
Cal State University, Long Beach (CSULB)
Economics Major
University of California, Los Angeles (UCLA)