1. CARSON L. KRUM
11732 S.W. Johnson St. Beaverton, OR 97003 carsonkrum@gmail.com (503) 799-1313
Goal oriented leader with strong sales, communication,
and problem-solving skills.
SUMMARY OF QUALIFICATIONS
Effective manager with the ability to build and maintain strong teams
Experienced in interviewing, hiring, managing, and motivating employees to increase sales and profitability
Experienced in delivering excellent customer service to clients across a range of settings
Strategic ability to create, meet and exceed monthly sales goals
Strong and effective communicator with both staff and clients
PROFESSIONAL EXPERIENCE
DISTRICT MANAGER August 2012- Present
Palm Beach Tan, Inc. Portland, OR
Manage and oversee 8 salons to ensure specific and direct alignment with company goals
Manage and oversee staffing and development; duties include manager development, recruitment, hiring,
training, and mentoring
Build strong teams with complementary strengths to ensure effective succession of management by identifying
talent and providing training to help employees reach their full potential
Manage operations including systems, inventory levels, budgets and financial performance
Manage and control payroll/labor costs
Direct and drive salons to achieve positive year over year sales and profits
Oversee and develop cross marketing relationships to build both an increased professional network and client
base
SENIOR STORE MANAGER February 2012- August 2012
Palm Beach Tan, Inc. Portland, OR
Oversee all aspects of company operations, including all systems, procedures, adherence to quality standards,
and profit and loss
Direct and support store managers in sales-building and customer service at four branch locations
Promote and maintain positive employee development with an emphasis on maximum employee retention and
performance
Originate, organize, and execute area marketing and event participation
MANAGER September 2009-March 2010; March 2011-February 2012
Palm Beach Tan, Inc. Spokane, WA and Portland, OR
Hired and supervised suburban location’s staff and managed scheduling for the branch
Ordered and managed inventory
Tracked sales results and implemented strategic campaigns to address deficiencies
Developed and implemented motivational systems for promoting staff cohesion and store results
2. CARSON L. KRUM carsonkrum@gmail.com (503) 799-1313 Page 2
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MANAGEMENT TRAINEE November 2010-March 2011
Enterprise Rent-A-Car Portland, OR
Provided exceptional customer service to a broad range of clients
Assisted in employee development and management
Performed consistently at “Elite” level
Participated in “Best Person’s” Program for Management Trainees due to outstanding performance
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ADDITIONAL EXPERIENCE
Coach, Oregon Special Olympics, Newberg, OR, January 2014-Present
Health Care Assistant, Planned Parenthood of Greater Washington and North Idaho,
Spokane, WA, March 2010-October 2010
Public Relations Intern, Ronald McDonald House, Spokane, WA, September 2008-May 2009
Intern, Spokane Mental Health Hotline, Spokane, WA, June 2008-February 2009
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EDUCATION
BACHELOR OF SCIENCE-PSYCHOLOGY August 2005 - May 2009
Gonzaga University Spokane, WA
Minor in Public Relations
Gonzaga University Summer Abroad, Florence, Italy, 2007