1. Carla Getachew
5955 Mountain Valley Ln apt # 102 Dallas, Texas 75211 | 214.973.8117 | carla.getachew77@gmail.com
Objective
· I am a talented and accomplished business professional with strong experience in customer service, sales and human
resources seeking a competitive and challenging environment where I can serve your organization.
Education
BACHELOR OF SCIENCE | 05/12/2001 | TEXAS COLLEGE
· Major: English
Skills & Abilities
MANAGEMENT & LEADERSHIP
· Able to lead others in high demand situations
· Coaching, guiding or tacking
· Evaluating performance, programs processes or events
· Planning,budgeting,goal setting or scheduling
· Culturally sensitive, traveled leader
COMMUNICATION
· Excellent written and verbalcommunication skills
· Confident,articulate and professional speaking abilities
· Excellent presentation and negotiation skills
· Writing creative or factual
Experience
ASSISTANT MANAGER / TRAINER | CITIGROUP | 09/01 – 05/15
· Manage branch operations and ensure compliance with all business policies / processes
· Train, coach and motivate all staff members
· Drive performance to successfully achieve business goals and branch profitably
· Provide exceptionalservice to ensure customer satisfaction and ensure continued relationships with CitiGroup
· Participate in career development of each employee, including training of consumer products and services
· Consult with customers about their financial and personalobjectives and offer loan solutions to help them achieve their
goals