1. TODD C. SHELBY
4 Calcite Lane Phone: 706.463.0755
Pike Road, AL 36064 Email: shelbytc@msn.com
CARE E R PROFILE
A top performing account management and sales professional with more than 16years of experience combining
operational management, business development, and customer service expertise to maintain cost control levels while
providing exceptional service in competitive business markets. Reputation of effectively collaborating with other team
members to manage organizational goals and initiatives. Seeking a senior level sales/marketing position within a
challenging environment to utilize team management, cost controlling, and revenue building capabilities.
AREAS OF EXPERTISE
 Territory Sales Management
 Streamlined Efficiencies
 Strategic Planning & Analysis
 Regulatory Compliance
 Maintenance Repair Operations
 Accounting Reconciliation
 Customer Service & Support
 Quality Assurance
 Team Leadership & Development
 Contract Negotiations
 Assessments & Evaluations
 Inventory & Cost Controls
 Cross-Functional Skills
 Sales & Forecast Management
 Revenue Growth
 Profit & Loss Controls
 Budget Maintenance
 Effective Communications
ACCOUNT MANAGEMENT EXPERIENCE
 Effectively generate revenue from new and existing customers and ensured that sales targets and profit
margins were routinely met resulting in quotas being consistently exceeded.
 Credited with expanding the company’s customer base through successful leadership, organizational plans,
customer service, and outstanding execution of all operations strategies on consistent basis resulting in
securing more than $4MM in annual janitorial sales and $3.6MM in products for large businesses and
corporations.
 Implement and facilitate new business initiatives, polices, and cost effiectve programs resulting an increase in
the comapny’s client retention rate over the prior year.
 Successfully recruit, retain, and train team members on industry and company best practices, and motivate
staff to provide the highest level of service.
SALES EXPERIENCE
 Oversee key company projects including productivity optimization, cost reductions, alignment of a diverse
workforce, and managed stakeholder and vendor relationships through the utilization of industry best
practices, business planning, and quality measures.
 Serve as liaison between customers and the company, ensured positive experiences by providing quality
customer service to customers by identifying and resolving concerns, answering questions, and responded to
assistance requests in a timely manner.
 Recognized as Annual Achiever (2002 & 2004), President Club Winner (2005), Apex Award Winner
Continuous Improvement Top-line Sales (2006), and Outstanding Sales Award (2006-2009).
 Improve the operational systems, processes and policies in support of organizations mission – specifically,
supported better management reporting, information flow, business process and organizational planning.
 Contributed to team success by providing knowledgeable support to accomplish targeted tasks.
WORK HISTORY
GRAINGER INDUSTRIAL SUPPLY, CORPORATE ACCOUNT MANAGER, DALTON, GA & MONTGOMERY, AL 1998 – PRESENT
EDUCATION & TRAINING
Bachelor of Science, Banking & Finance, Troy University Montgomery, Montgomery, AL
Training Seminar, Sales Training & Leadership, Atlanta, GA
Training Workshop, Networking with e-class & e-Commercial Technology, Orlando, FL
Proficient in: MS Office (Word, Excel, PowerPoint), Windows 8.1, Outlook, CRM