1. Nicholette Inman
304-840-6356 nicholetteinman@yahoo.com
Linked in: www.linkedin.com/in/NicholetteInman Professional Portfolio: eLearning Samples
Executive Summary
Experienced Training and Development professional effective in improving the
productivity of an organization’s employees. Successfully identifies the gaps between
ideal and actual employee performance. Adept at creating blended learning systems that
develops hands on learning through the assistance of virtual training and learning
management systems. Excellent at planning, coordinating, focusing on details, taking
initiative, and resolving problems.
Core Qualifications
• Six Sigma Greenbelt
• Supervision and Training
• Rapid eLearning Designs
• Results-Oriented
• Meticulous Hiring Certification
• Employee Relations
• Learning Management Systems
• Complex Problem Solving
Accomplishments
Safety and Health Coordinator Advocated the corporate and OSHA mandated policies
throughout the company.
Quality Circle 1st
Place Winner Competed in a corporate wide competition that presented
solutions to a company issue which would lead to increased productivity and decreased
costs.
Public Relations Officer Held a position on the Regional Committee for Alpha Kappa
Alpha Sorority, Inc.
National Dean’s Lists Received national recognition for collegiate academic
achievements.
Professional Experience
NGK Sparkplugs USA, Inc. - Sissonville, WV September 2014 - Present
Training Coordinator Specialist
• Utilized adult learning theories and techniques to adequately evaluate and re-
design effective training and performance programs
• Developed eLearning courses using rapid eLearning tools and Learning
Management Systems
• Utilized strong business writing and presentation skills to design job aids,
eLearning courses, and creative assessments
• Work closely with SME to ensure that course content is relevant to job needs
determined in the needs analysis
Cintas Corporation- Saint Albans, WV June 2012 - September 2014

2. Trained through various departments of the company to gain strong knowledge in Office
Management, Outside Sales, Production Management, and Service Management.
Human Resource Manager- Served as the liaison between employees and the company
• Handled recruiting and hiring for a branch location
• Conducted employee screening and interviews
• Handled any employee disciplinary actions as needed
N. Inman – Page 2
Office Manager- Maintained and reviewed Account Receivables status
• Handled the billing for a multi-location National Account to ensure payments
were received in a timely fashion
• Assisted with handling business collections for non-payment of services rendered.
Production Supervisor- Served as the point of contact for 3 customer focused projects
that increased revenue as well as provided excellent customer satisfaction
• Monitored company Health and Safety policies procedures according to OSHA
regulations
• Instructed a team of trainees from the region with handling a multi-million dollar
new account in order to prepare requested garments for 500 employees.
• Served as the liaison and organizer for a national account leading to the successful
re-signing of their contract.
Service Supervisor- Managed and supervised a team of route drivers to
• Organized Six Sigma Project in which improved the safety and efficiency of
Route Drivers while decreasing unneeded inventory in service trucks.
• Ensured team and company KPI percentage goals were reached
• Ensured my team provided the best customer service experience to customers
• Delivered employee counseling and progressive discipline techniques as needed
Sales Representative- Developed qualified leads within my territory
• Generated new leads through cold calling techniques
• Increased company revenue and met sales targets
• Followed extensive company sales training program to create new business
opportunities.
Additional Professional Experience
Nationwide Insurance- Dunbar, WV November 2008 - May 2012
Medical Payments Claims Adjuster
C.H. Robinson Worldwide- Scott Depot, WV May 2007 - April 2008
Transportation Sales
Education
Master of Science in Adult and Technical Education
Marshall University Huntington, WV May 2010
Emphasis in Adult Training and Development
Bachelor of Science in Marketing Management

3. Marshall University Huntington, WV May 2007
Minor in Management
Certification Professional Event Planner and Designer
Penn Foster – Online Classes December 2008