1. MARK RHODES
200 Winchester Lane, Bellefonte, PA| (814) 359-8744 | markarhodes17@gmail.com
Objective
To obtain a position as a Computer Technical specialist, improve my skills and seek promotions within
company.
Education
Associates Degree | May 2017 | The Pennsylvania College of Technology
· Major: Technical Support
High School Diploma | June 2006 | State College area High school
· Participated in several computer literacy courses while attending
Skills & Abilities
Management
· Training new employees, adjusting workschedules, dealing with unsatisfied customers/employees,
leading team members to success.
Sales
· Consistently selling product to customers, evaluating customer needs and providing them with a
product or service of satisfaction.
Communication
· Phone calls, selling a productor service,team workdiscussions, keeping a positive attitude during peak
business hours, evaluating customer needs with proper questioning and listening skills.
Leadership
· Are youpresident of your fraternity,head of the condo board, or a team lead for yourfavoritecharity?
You’re a natural leader—tell it like it is!
Experience
Server | Olive Garden | August 2010 – Currently Employed
· Customer service, multitasking, team work,keeping composure during stressful situations, selling
product to customers.
Geek Squad Specialist | Best Buy | October 2008 – June 2010
· Trained and certified computer repair, customer service, team work