1. PARTHA PRATIM HAZARIKA
Mobile: +91 8876033294; +91 8479042717; +91 9957123349
E- Mail: talkto_partha@yahoo.co.in; talkto78partha@gmail.com
Address: New colony, Ward N. 7, Mangaldai, Darrang, Assam-784125
Seeking assignments in Sales & Marketing / Business Development/Customer Relationship Management
with an organisation of repute preferably with Service/Telecommunication Industry
PROFESSIONAL BRIEF
An astute and skilled professional with Bachelors in Science from Guwahati University, Assam offering 9 years of extensive
experience in Service Industry, managing aggressive markets, and Insurance Sector.
Currently associated with Bharti Airtel Ltd, Sonitpur, Darrang & Udalguri, Assam as CSD Executive.
Expertise in the Product Management, Control Systems, Service and Distribution Management.
Proven ability to deliver consistent sales and revenue generation.
Expertise on data mining and large-scale customer database data interrogation and administration.
Gained exposure to industrial environment and execution of programs such as POS, CAOL, NMS and OM etc. of Airtel in V-Set
for new connections, Barring-Unbarring, Roaming activations and GPRS, etc.
Skilled in handling large teams, distributors and retailers.
Possessing the ability to build strong business relationships with individual and corporate clients and a good Team Leader
with excellent analytical and problem solving & result oriented abilities.
CORE SKILLS
Strategic Planning & Execution
Product Management&Promotion
Service & Distribution Management
Time &Mind management
Business Operation
Event organising
Innovation
New Methods, Technology & Industry trends
Data Mining and Customer Database
Customer Relationship Management
Documentation & MIS Reports
KEY HIGHLIGHTS
Recognised and applauded for meeting & exceeding all targets and deadlines in Airtel Connect and Bharti Airtel (target 2
months- completed in 45 days).
CAREER CONTOUR
Since Nov’10 |Bharti Airtel Ltd., Sonitpur, Darrang & Udalguri, Assam | CSD Executive
Key Deliverables:
Administering Sales & Marketing Division and actively involved in flowing of APEF from Distributor to Spoke.
Handling audit of APEF for rejection and acceptance as per documentation policy of the company.
Ensuring quality relationship with Distributors and coordinating for APEF submission as per Barring Data Sheet.
Prospecting new clients through community involvement, telemarketing & outside sales and maintaining existing customer
data base.
Managing and exceeding all sales and service functions and goals.
Identifying needs of customers and working towards meeting all targeted dates or exceeding the same.
Handling all quality and procedural standards within company’s set policies ensuring strict adherence and compliance.
Coordinating with Distributors & sales team and dealing with rejections, escalated customer queries and complaints.
PREVIOUS ASSIGNMENTS:
Mar’08-Oct’10|Birla Sun Life Insurance, Mangaldai Branch, Assam| Agency Manager
Key Deliverables:
Planned, prepared and implemented business schedules for the executives and insurance advisors.
Handled recruitments and conducted training and development sessions for Executives and Insurance Advisors.
Managed Branch independently and led a large team of salesman and executives and Insurance Advisors.
Interacted with customers and clients on a regular basis for product detailing and revenue generation.
Assisted executive and advisors and trained them to sell the product and meet time and delivery deadlines.
Supervised overall legal documentation and compliance at all time.
Apr’06-Feb’08|Airtel Connect (Distributor), Mangaldai, Assam| Connect Manager/FOS
Key Deliverables:
Headed Sales & Marketing Division of Darrang District for Airtel Post Paid, PCO and FWP.
Led a team of 8 members with almost 127 retailers scattered mainly in Darrang (Sipajhar, Kuruwa, Mangaldai, Kharupetia,
Dalgaon, Kopati and Basimari), Assam.
Organised different schemes, products, gifts and combos to boost sales and revenue generation for the company.
Ensured keeping customer and client happy by various new methodologies and retained existing and enhanced new
customer data base.
2. SCHOLASTICS
2002 Bachelors in Science from Guwahati University, Assam
IT FORTE
Operating Systems: DOS, Windows, Linux
Languages: C, C++, C Sharp, Java Adv-Java
RDBMS: SQL
Others: HTML
Microsoft Office: MS Office (Word, PowerPoint, Access & Excel)
PERSONAL SNIPPETS
Date of Birth : 18th December 1978
Languages known : English, Hindi and Bengali