1. gaur6083@gmail.com 8053045111
NAVEEN GAUR Page 1
NAVEEN GAUR
House no:- A-159, Near Post office, Masoodpur, Vasant Kunj, New Delhi 110070
+91-8053045111, +91-9468153266
Gaur6083@gmail.com
AREAS OF EXPERTISE
Salesand Marketing
 HandlingATL/BTLactivityforNIIT Yuva Jyoti Centre
 HandlingInternal andexternal Branding
 PlanningandAchievingthe salestargets
 Takingdailyreportand consolidation.
Franchisee/Channel PartnerManagement& Control.
 ActivelyinvolvedindefiningSalesandMarketingforthe Channel partner’snetworktomeet
target.
 Involved withthe partnerforthe successful runningof the Centre/Branch,makingsure that
the manpowerisproperlytrainedtoensure qualitydelivery.
Team Management:
 Developing,motivatingandguidingtransitioning teamandindividualstowardsuccessful
outcomesandattainmentof businessobjectives.
 Providingtrainingtojuniorteammembersandnew recruitstotake up responsibilitiesand
inculcate strongfocuson compliance of policies&regulationsandinternal controls.
 Motivatingandguidingteamforplanningandachievingthe targets.
Operations& Delivery:
 Control & Managementof the operationsof all the Centre forday to dayoperations
 Takingcare of all sales& Marketingactivities.
 MIS reportingtotop ManagementonRevenue,Collection,Certification,Placementetc.
Training, Placementand Recruitment
 NewPlacementtie-ups
 Organizingcampusdrives,andmanagingrecruitmentprocess.
 FeedbackAnalyzingandsharingwith trainingteamforremediation.
 Providingnecessarycounselingandguidance forinterviews.
EXPERIENCE
CENTUM LEARNING Pvt Limited, NEW DELHI, INDIA AUG’15 - PRESENT- PLACEMENT MANAGER
Job Profile:
 Buildingupnewtie-upswithCorporate.
 Buildinguprelationswithexistingtie-ups.
 Responsibilityof placementforstudentsPAN India.
 Planningandexecutiontoachieve plannednumbers.
SAFEDUCATE LEARNING LIMITED,NEW DELHI, INDIA AUG’14 - PRESENT- PLACEMENT MANAGER
Job Profile:
 Buildingupnewtie-upswithCorporate.
 Buildinguprelationswithexistingtie-ups.
 Team handling

2. gaur6083@gmail.com 8053045111
NAVEEN GAUR Page 2
 Responsibilityof placementforstudentsPAN India.
 Planningandexecutiontoachieve plannednumbers.
NIIT YUVA JYOTI LIMITED, GURGAON, INDIA FEB’10 – FEB’14 – CENTRE MANAGER
Job Profile:
 Managing placement,marketingandtrainingactivity
 Managing people mobilizationforcompanies
 Findingnewclientforplacementandfranchise andcorporate trainings.
 Team hiringandmentoring.
 Take care of the salestargetfor the center.
 Takingcare of all the activitiesrelatedtothe centermanagement.(Revenuemanagement,
 Marketingmanagement,Sales,Teamhandling,Motivatingpeoplefordoinggoodwork)
 DoingseminarsindifferentSchools,Collegesandotherinstitutions
 Trackingand reportingsalesperformance includingpipeline,acquisitionresultsandmarket
conditions.
 Achieve aggressive salestargetsinthe geographythroughafocuson winningnew businessto
the franchise vianewclientsandcross-selling.
 Developandexecute salesstrategyforincreasinginteractive penetrationand improving
operational economics.
 Alignstrategieswithregionalandglobal salescolleaguesandshare best-in-classpractices,to
ensure consistencyandqualityacross.
 Responsible forensuringappropriate salesprocessesare followed,andthe highestlevelsof
controlsand compliance are adhered.
CONVERGYS INDIAPRIVATE LIMITED , GURGAON, APRIL’07 – FEB’10 –CUSTOMER CARE EXECUTIVE
Job Profile:
 AgentsFeedback&Coaching.
 Shadow& Remote Monitoring.
 MaintainingAgents Performance Records.
 ProvidingCustomerService &HandlingCustomerescalations.
 TrainingNewHires.
HERO ITES, GURGAON, HARYANA AUG’06-APRIL’07, Sr. CUSTOMER CARE EXECUTIVE
Job Profile:
 TakingCare of the CustomerService Calls.
 Up sellingBarclaysBankAmericaCreditCards.
 TakingCare of the BillingIssuesOf the customers.(Financialsof the process)
ACEDEMIC CREDENTIALS
 2010 MBA SikkimManipal University.
 2003 B.A.(BachelorOf Arts) Gove College Gohana(Sonepat).
 1998 XIIC.B.S.E Board(JainHighSchool Gohana).
 1996 X C.B.S.EBoard (GovtSe.Sec. School Rebhra).
PERSONAL BRIEFS
Date of Birth August21th 1981.
Father’sName Shri DarshanKumar Gaur