Resume

1. Helena Devost
101­410 McLevin Ave
Scarborough, ON, M1B 5J5
Tel: 647­764­6774 Email: talice1674@gmail.com
Objective:​​ I am an IT professional seeking a challenging position with a company where I can contribute to
goals and grow with the organization.
Education:
CDI College 2015
Grade 12 GED, Toronto Independent Learning Center 2010
Technical Skills:​ A+, Network +, Internet working, Cisco Networking devices, Security +, Installing,
configuring, administering Windows Server 2012, Visio, Powershell, Linux, VM Ware
Professional Skills:​ Diploma in Network Administration with CDI College 2015
­ Over 10 years’ experience in customer service
­ 5 years’ experience in assisting and training new staff
­ Communication and teamwork skills
­ Leadership and motivation skills
­ Planning and organizational skills
­ Innovative
­ Work well under pressure
Work Experience:
CDI Computers Computer Technician 2015 ­ 2016
­ Audit refurbished notebooks and PC’s
­ Input notebook and PC specifications into inventory
­ Repair refurbished notebooks and PC’s for resale

2. Tim Horton’s Front Counter 2011 – 2013
­ Assist co­workers in preparing orders
­ Provide training to staff in various areas in store
­ Take customer orders
­ Serve customers
­ Cash out customers
­ Make sure customer orders are correct
­ Clean work stations
­ Stock work stations
Tim Horton’s Drive­Thru Supervisor 2006 – 2010
­ Ensure drive­thru met targeted times
­ Ensure waste was under monthly target
­ Ensure drive­thru time were within required limits
­ Provide training to staff
­ Staff position reassigning
­ Document drive­thru times
­ Give disciplinary action when necessary
­ Ensure staff are preparing customer orders correctly
­ Motivate staff when morale was low
­ Assist staff to ensure fast customer service
­ Customer service
­ Order taking
­ Cash out customers
­ Clean and restock work station for next shift
CFB Borden Sandwich bar Prep 2001 – 2004
­ Provide fast customer service
­ Prepare sandwiches as ordered
­ Clean and prepare sandwich bar before and after shift
­ Prepared food
­ Dish room
­ Table service
­ Steam line