1. Briana M. Quinn
(469)207-7691
brianascott0330@gmail.com
Skills:
 Microsoft Office (Excel, PowerePoint, Word and Outlook)
 WPM – 60 and 10-Key
 Technical Support
 Customer Service and Communication Skills
Employment History
Time Warner Cable 4/2014 - Present
IT Analyst
 Data Entry
 Expert with customer service relations
 Audit Team
 Implements business systems – CSGICOMSDPFMAADKEYNBCTEST
SLICEOMSEPEOPLESOFT
 Analyze, detect, identify and correct technical problems and deficiencies
 Assists and trains new hires/customers
 Performs related duties as assigned by management
CTDI 2/2013-4/2014
Team Lead - Inventory
* Create and maintain several inventory and financial reports utilizing Microsoft Excel

2. * Conduct quality control testing on telecommunication devices
* Create and respond to all inter-office correspondence, as well as communicate with
vendors and clients via e-mail and over the phone
* Responsible for meeting and exceeding company goals that will affect finances
* Audit team
Perry Ellis 07/2012-01/2013
Sales Associate
* Provided an excellent level of service to all customers
* Recommended merchandise based on individual requirements
* Assisted in display of merchandise
* Maintained sales records for inventory control
* Quoted prices and discounts as well as credit terms, trade-in allowances and warranties
Education
High School Diploma-McKinney North High School
GPA- 3.0
Jarvis Christian College – Hawkins,TX
Business
References
Mateeka Lanee'-(504)994-2069-Co-Worker
Ernie Seay-(469)471-7430-Manager (Perry Ellis)
Carl Scott – (214)299-2489 – Co-Worker