Erick Simmons is applying for an IT Support Technician position at PFITECH. He has over 14 years of customer service experience and an Associate's degree from ITT Technical Institute. Erick has experience servicing and deploying computer equipment as well as knowledge of Windows operating systems. He is A+ certified and has experience with scripting. Erick highlights how his skills match the requirements for the position and provides examples of his work history and accomplishments to demonstrate his qualifications.

1. Bridging the Gap with PFITECH
Erick Simmons
Leadership
Communication
Life Learner
(850)316-6534
ericksimmons75@yahoo.om

2. IT Support Technician critical position requirements
o Experience in servicing/deploying computer equipment.
o Proven customer service background.
o Knowledge of Windows operating system environment
o Able to follow verbal, written technical and script instructions.
o Able to lift and move Enterprise and Client Technology hardware in customer environments
o Excellent interpersonal skills and ability work collaboratively in team environment.
o A+ Certification
Erick Simmons
Leadership, Communication, Professionalism , Problem solver

3. I have a strong match with the position requirements
 Experience in servicing in servicing/deploying computer equipment
 Served as company Pc tech for servicing 3 restaurants
 Associates of Science Degree from ITT Technical Institute.
 Proven customer service background
 14 years experience in customer service.
 Knowledge of Windows operating system environment.
 Experience with XP, Vista, 7, and windows 8 operating system
 Experience with Windows Server 2008 and 2012
Erick Simmons
Leadership, communication, professionalism, Problem solver

4. I have a strong match with the position requirements
 Able to follow verbal, written technical, and script instructions
 Completion of technical writing course at ITT Tech
 Ability to assimilate instructions and execute with extreme professionalism
 Some Scripting experience.
 Able to lift and move Enterprise and Client Technology hardware in customer
environments
 Worked with indoor fire suppression systems company working with steel piping at Santa Rosa
Prison, Eglin Air Force Base Hospital, and Longleaf Elementary School.
 Excellent interpersonal skills and ability work collaboratively in team environment.
 A+ Certification
 Certified 2010
Erick Simmons
Leadership, communication, Professionalism, Problem solver

5. I bring important additional areas or expertise
 Personnel Management
Microsoft Office Products
Trouble shooting
Public Speaking
Some Programming understanding
Erick Simmons
Leadership, communication, professionalism, problem solver

6. These personal Traits help me with success on the job
 Positive Attitude
 Organized
 Goal oriented
 Love of learning
 Adaptable
 ability/willingness to
follow direction
 Excellent communicator
Erick Simmons
Leadership, communication, professionalism, Problem solver

7. What do I Know about PFITECH?
PFI Specializes In:
• Consulting
• Technical Staffing
• Enterprise System
Implementation
The Company:
• Was founded in 2001
• One of the nation’s premier
full-service provider of IT
outsource business
solutions
• Combines 400 tier-1 talent
with enterprise level tools

8. PFITECH Company Core Values
• Create ongoing win-win relationships with clients and partners
• Integrity in all business dealings
• Honesty and communication
• Constant innovation and differentiation
• Only provide the highest quality services
• Extraordinary customer service
• Self-responsible and self-directed teams
• Open and timely information with employees and customers
• Caring about our communities and our environments

9.  Examples of outstanding career & personal
accomplishments
• Self-taught for A+ certification exam
• 2 time Director’s List Award Winner
• 3 time Dean’s List Award Winner
• Scored in top 5% on State of Florida Food
Management test
• Youngest Restaurant Manager in Lloyd Simms
Corporation(23 years of Age)

10. Passion For Technology New and Old

11. Leaders at PFITECH
Carl Chadwell
• Executive Vice President
• Responsible for client
relations and tech staffing
• Joined company 2001
• Bachelor of Science in
finance from Cal State
Don Zamba
• Vice President of
Operations
• One of PFI’s founders
• Manages client solution
services
• 30 years in IT
• Worked at Computax, IBM,
EDS, Xerox, and Northrop
Grumman

12. Little know facts
 One of a few companies in the IT
industry to be certified as a Minority
Business Enterprise.
 100% Minority Owned
 Contributes to employment and well-
being of minority communities
Erick Simmons
Leadership, communication, professionalism,

13. Erick Simmons
(850)316-6534
ericksimmons75@yahoo.com