New CV 2017

1. LY PHUOC THO
EDUCATION & CERTIFICATION
FUN FACTS
ABOUT ME
Senior IT Executive
IT Project Manager
kayleesocool@gmail.com
02 December 1986
Male +84 (0) 938 868 646
Binh Chanh District, Ho Chi
Minh City, Vietnam
I’m currently Senior IT Executive but
also I get experience with highly
applicable project management skills.
Along with 10+ years IT Background Married
2004 - 2007
College
Networking, Lotus College
2008
Microsoft elearning
Microsoft® Certified Systems
Administrator, Server 2008 & 2003
2008
2009
KPMG Ltd
Certified Document Management System (DMS) Trainer
2008 - 2014
KPMG Ltd
Certified Expert IT Audit Application Project
Companies SmonkingTea DrinksGame PlaysIT Works Experience
Technical Application Specialist, 2007 - 2009
Senior IT Executive, 2009 - 2014
Pernod Ricard Vietnam, HCMC
Improved
- Act as Project Manager: To implement any local system &
reporting. In partnership with Regional IT to roll out Regional
IT initiatives; especially on application system and new IT tools
development.
- Provide day to day support on application system: JDE,
Business Object (BO), Saleforce.com (T&E, Gift box, POSM,
Customer Relationship Management (CRM), Chatter…), and
Oracle Business Intelligence Enterprise Edition (OBIEE).
- Provide regular training for users / new users on our system
to increase user using system independently, such as IT
Security training, new Microsoft Office version, Bluejeans,
Salesforce Chatter…
Achieved
Achieved
ERP, JDE, OBIEE, BO, CRM Project, POSM, Avaya VOIP Phone
Windows AD, DRP
Project Management, Management Staff, Windows Server 2012
SQL Server 2012, Data Center, Virtual Server, VM/Hyper V, Training Skills
Working Experience
2009 2011 2014 > Now Future< 2007
0099+99+
2
And Half
10+
Years
LPT
Microsoft elearning
MCITP Enterprise Support Technician
on Windows Vista
KPMG Ltd, HCMC
- Responded to, evaluated and prioritized
incoming phone and email requests for technical
assistance from users experiencing problems
with application, especially in Audit Applications.
- Provided prompt, accurate, and respectful
support to users, employing high degree of
customer-service skill and technical expertise.
- Quickly learned new tasks and rapidly resolved
problems
Achieved
Windows AD, IT Helpdesk, Teamwork, Code/Scripting
Microsoft Office, and new Window OS, Training Skills
Senior Technical Application Specialist
IT Project Manager, 2009 - 2014
KPMG Ltd, HCMC
Project
- Successfully roll out new Windows OS, new
Microsoft Office version. Worked on project
including Planning, Testing, Deployment and
Training to end users with 400+ users.
- Be IT Project Manager for all Audit Application
products. Successfully customized with local
business needs, planning, budgeting, Testing,
Deployment and Training. Verified by ITS Global
to get the oppotunity to KPMG Global in US.
- Be 2nd level support for all applications.
- Be the Trainers for all IT Projects, including
DMS, Microsoft Office, Windows OS, etc...
2012
Achieved
Data Center, SQL Server 2012, HP Blade Server, Web Server
SQL Databse Support
Improved
- Project planning for new product, testing and installation in an
internal environment.
- Technical evaluation and validation of all run books for KPMG
Audit Products resulting in better quality and streamlining
recommendations for future versions.
- Technical deployment support for other KPMG member firms
assisting in initial software/product configuration for new
products.
- Working across Technical Deployment Services team and
Engineering team to build a Datacenter environment.
- Broaden knowledge and experience so that can give support
activity for some member firms across regions.
Senior IT Associate, 2011 - 2012
KPMG Global Service Centre, New Jersey, USA