1. Dee Jay Wells
Objective: To obtain a full-time position.
Technical Skills:
Able to type 45 wpm and 10-key 8197 kph
Adaptable, detailed-oriented, highly organized, ability to establish priorities, experienced in
performing multiple tasks, maintaining and filing records accurately, ability to perform
multiple tasks in a fast paced environment
Proficient in Word, Mail-Merge, Excel, Access, PowerPoint, Outlook and Internet
Operations.
Learn new systems and software quickly and efficiently
Knowledge of Windows-based order entry system
Boosted Custom Imprint sales by 10%, and Customer Service by 70%
Work Experience
Custom Imprint Manager/Customer Service Representative
Student Supply Company, Kent WA 09-2006 – 06-2016
Process 20-60 calls daily, resolving problems and promoting public relations while managing
12 incoming lines, transferring calls to 8 extensions
Enter/process orders into an AS400 data entry and invoice system
Prepare customer art proof for preprinting graphic art for custom imprints using CorelDraw
Graphic Suite and Adobe Graphic Suite
File and maintain vendor files, Coop Pricing and customer orders for custom imprints
3rd party liaison for customers and vendors insuring customer experience
General office duties such as: managing and filing of customer accounts and orders, faxing or
emailing of invoices, copying, and processing payments for merchandise purchased etc
Cross trained in picking, packing, and shipping using UPS Worldship and Pitney Bowes USPS
shipping domestically and internationally
Education
South West Texas Junior College:
-One year of Secretarial/Clerical classes in 1989-1990
Washington Women’s Employment & Education:
-Reaching Employability and Achieving Career Habits Graduated 3-2002
Washington Women’s Employment and Education:
-Computer Applications and Career Development Graduated 5-2002
-Received Best Final Project Certificate