This is an Information Technology resume that is well versed with many different types of technical skills.

1. DAVID RINEHART
1601 Section St Plainfield, IN 46168
(317)727-7992
Mi234ch29@yahoo.com
OBJECTIVE
To obtain a position as a help desk / systemadministrator
SKILLS/TRAINING
 Windows Server 2008, 2012R2
 Help Desk Experience
 Installation
 Active Directory
 RSA Monitoring for VPN users
 Setup and management of network printers
 Backups on Server Systems
 Structured Cabling
 Network Printers
 Reimaging
 Basic Java Programming
Hardware:
Installing RAM, Hard Drives, Audio / Video cards,Network Interface Cards
Systems:
WAN Technology, Network Standards and Protocols, Windows XP, 7, 8.1, and 10 Operating Systems, SAP, Eclipse Java Neon
EDUCATION
ITT Technical Institute, Indianapolis, IN
Associate of Network SystemAdministration - Already Completed
Indiana Tech, Indianapolis, IN
Bachelors of Information Systems - Expected Grad. Date Dec. 2017
IT A School (Navy), Pensacola, FL
Information Systems Technician (IT)
Certificate of Completion
EXPERIENCE:
Ideas Exc. Mar. 2016 – Present
 Building an outdoordeck
 Basic labor
 Laying wood floor
 Installing windows
 Interior house repair
Vertellus Oct. 2012 – Dec. 2015
 Support 900 users with an average of 15 call per day
 Troubleshooting and upgrading using Windows XP, 7, 8.1, and 10
 Using SCCM to troubleshoot users for remote access
 Using Ghost to image computers
 Track-it Ticketing System
UNITED STATES NAVY: Mar. 2007 – July 2012
Customer Support/Information Systems Technician, USS Warrior
 Supported 3,000 users with an average of 25 support calls per shift
 Proficient with remote access to different computers and accounts within the network
 Troubleshoot computer hardware/software issues as well as connectivity issues
 Updated computer antivirus
 Assisted end users with program malfunctions and application training
 Assisted in the set up of printers and computers throughout the ship
 Created personnelaccounts and set-up groups in Active Directory
 Granted permissions and email addresses to new/existing users
 Updated, refreshed, and reinstalled servers/PCs for new and updated software
 Reimaged 60+ computers and created partitions for all

2.  Installed various computer components such as DVD drives, NIC cards, memory drives, and other components to help the
computer perform more efficiently
 Managed,configured, and maintained backups for servers using VERITAS Backup Exec program
 Proficient at Creating CAT-5 cables and making the proper adjustments for the cross over configuration
ACTIVE DUTY ASSIGNMENTS:
Jul 10 – Jul 12 (IT) USS Warrior San Diego, CA
Feb 10 – Jun 10 (IT) IT A School Pensacola, FL
Apr 08 – Feb 10 Deck Seamen USS Dwight D. Eisenhower Norfolk, VA
Jun 07 – Apr 08 Deck Seamen USS Emory S. Land Bremerton, WA
Mar 07 – Jun 07 Boot Camp