1. Erik Bekke
Cell: 626.824.3233 Email: ebekke@gmail.com
Certification: Microsoft Technology Associate Certification #E960-6096
Technical Skills:
Hardware: CPUs, fans, hard drives, heat sink, networking cards, RAM, routers, switches, servers, video cards
Network: LAN, MAN, PAN, WAN, WLAN, VPN
Languages: Familiar with SQL, HTML, Visual Basic C++
Operating Systems: Linux, Macintosh, Windows XP/7/8/8.1, Server 2003/2008, Helix, Kali
Applications: Excel, Outlook, Power Point, Word, Visio 2010/2013
Professional Experience
Onshore Technical and Customer Services, Covina, CA April 2014 to October 2014
Remote Desktop support center troubleshooting customer pc’s across the country
Help Desk Analyst - Provide Technical Support to many customers through the use of Remote Desktop
software. Maintain detailed records and multitask work on up to 7 computers at one time.
United States Coast Guard April 2007 to June 2009
Honorably Discharged on June, 19, 2009
Operations Specialist 3rd Class (E-4) - Monitored UHF and VHF Frequencies for distressed vessels As well as
maintaining communications between Search and Rescue teams and distressed vessels. Updated database and
kept detailed records of events that transpired during shifts.
Install, configure, and support an organization's LAN, WAN and network system segments. Monitor network to
ensure network availability to all system users and may perform necessary maintenance to support network
availability. Assist in network modeling, analysis, planning, and coordination between network data
communications hardware and software. Supervise computer user support specialists and administer network
security measures.
Skills Highlights
Maintain and administer computer networks
including computer hardware, systems
software, applications software, and
configurations
Monitor network performance to determine
whether adjustments need to be made, and to
determine where changes will need to be
made in the future.
Diagnose, troubleshoot, and resolve hardware,
software, network and system problems, and
replace defective components when necessary
Monitor the performance of computer systems
and networks. Coordinate computer network
access and use
Configure, and test computer hardware,
networking and operating system
Coordinate and implement network security
measures to protect data and hardware
Load computer tapes, disks, and install
software, printer forms
Perform data backups and disaster recovery
operations.
Configure, monitor, and maintain email
applications or virus protection software
Confer with network users about how to solve
existing system problems
Education:
ITT Technical Institute, San Dimas, CA Start month/year-3/2016
Bachelor’s Degree in Information Systems and Cyber Security
