1. JOHN BRYAN TRONCOSO
Gilroy CA, 95020
johnbryantroncoso@gmail.com
Cell Phone: (408)500-5382
Objective
To obtain a Network Security position utilizing my client services experience, administrative skills, and IT and Network Security
education and experience within a growing organization.
Professional Summary:
 Cisco Routers: OS command structure, basic router configurations and security using access lists to create firewalls
 Configuring both LAN and WAN ports to accept various protocols on thenetwork
 Copy and manipulate configuration files; router security through use of passwords
 Windows XP/7/Windows Server 2008, Configured Active Directory and Technology & Process
Education:
 HEALD College, Milpitas, CA
Associate in Applied Science Degree in Information
Technology and Network Security
(Graduated: October 2014)
Dean’s list throughout 2013-2014 (4.0 GPA)
Skills:
 Windows Operating System
 Backup and Recovery
 Computer Hardware installation
 PC upgrades and troubleshooting
 Microsoft Office
 Proofreading
 Data Processing
 SystemAnalysis
 Computer Configuration and Server installation
 Customer Service
 Exploring TCP/IP subnetting
 Remote Desktop
Work Experience:
Church Of God in Christ Jesus, Gilroy, CA
PC Technician November 2013 - Present
 Over 2 years hands-on experience in installation, troubleshooting and configuration of computer systems
 Hands-on experience in A/V input and output devices, buses, operating systemand application software
 Profound ability to investigate and examine technical problems
 Working experience with windows 7, Vista and XP operating systems
 Exceptional knowledge of LAN and WAN
 Knowledge of networking protocols and different topologies
CompuCom / Cisco, Milpitas, CA
Network Security – IT Technician – Intern July 14, 2014 – October 8, 2014
 Upgraded more than 100 PCs and Laptops,hardwarereconfiguration and assembly
 Assisted Network Department for troubleshooting different cases on fiber optics line, modules, switches, routers and power
supply
 IBM PC T-43p, T-60, T-60p, X-60s, and W-500, Troubleshooting through Net Meeting
 BIOS updates, NTFS, and directory domain, traveled between Cisco building to check on routing cable, and network
connections
Gap Outlet, Gilroy, CA
Cashier July 10, 2010 – October 2, 2012
 Provide Customer Service
 Bag items sold
 Provide information about items and make buying suggestions
 Issue receipts and refunds