Ade Justus Oyewole is an IT professional with over 15 years of experience in engineering, administration, support of information systems. He has extensive expertise in implementing, analyzing, troubleshooting and documenting computer hardware and software. He is proficient in Windows, Active Directory, networking, desktop support, and has several Microsoft certifications. Currently he works as a Helpdesk Support System Engineer at Sechaba Computer Services, where he provides technical support to clients and resolves any issues.

1. RESUME
OBJECTIVE
IT Professional with experience in engineering, administration, support of information systems, In-depth
expertise in the implementation, analysis, troubleshooting, diagnosing problems and documentation of
computer hardware and software. Consistently delivering and effective solutions to problems that are
technical and other issues that crop up in relation to the IT Helpdesk job.
PERSONAL DATA
Surname: Oyewole
Other Names: Ade Justus
Date of Birth: 25th
May 1973
Sex: Male
Marital Status Married
Nationality: Nigerian
State of Origin: Ondo
Local Government: Idanre
Contact Address: ICT Dept, Nigerian Agip Oil Corporation.
P.O.Box 923, Port Harcourt. Rivers State
TEL NO.: 08055637179, 07089940746
E-MAIL: adeoyewole2004@yahoo.co.uk
LANGUAGES SPOKEN: English and Yoruba.
PROFESSIONAL TRAINNINGS/ QUALIFICATIONS
JUNE 2007: Installing, Configuring and Administering Microsoft Windows XP Professional (MCP) Certified.
MARCH 2008: Managing and Maintaining a Microsoft Windows Server 2003 (MCP) Certified
JUNE 2008: TS WindowsR
Server 2008 Active Directory, Configuring (MCTS) Certified
JULY2008: Configuring Windows VISTATM
Client (MCTS) Certified.
JULY 2008: TS Windows ServerTM
2008 Network Infrastructure, Configuring (MCTS ) Certified
AUGUST 2008: TS WindowsR
Server 2008 Applications Infrastructure, Configuring
OCTOBER 2008: Enterprise Server Administrator 2008 (MCITP)
FEBRUARY 2011: ITIL Foundation (EXO-101) Version 3
PROFESSIONAL EXPERIENCE/SKILLS
 Wide and varied hands on experience in administration and support of Desktops, Laptops, Servers,
LANs Using (Microsoft Windows 9x, NT, 2000, XP, Server 2003, DHCP, DNS, WINS etc.)
 Backup of users or departmental data and giving rights and privileges to users
 Proficient in the use of Microsoft office user tools and applications
 Strong IT knowledge in identification of network equipment, services and PC component
 Self-motivated and enthusiastic with excellent organizational and project management skills; ability
to research, analyze and recognize/resolve problems.
 Configure/ Support for Network and local Printers and Fax machines.
 Excellent PC diagnostics, troubleshooting and repairs.

2.  A positive team player with excellent communication, collaboration and interpersonal skills; deep
personal interest in continuous learning and enhancement of people and technical skills.
QUALIFICATIONS OBTAINED WITH DATES
S/n Institution Attended Qualification Obtained Date
1 Federal University of Technology Akure.
Ondo State
B-Tech Industrial Mathematics
(Second Class Lower Division)
1992-1998
2 Ebun Ogunyimika College Atosin-Idanre.
Ondo State
WAEC O’Level 1987-1988
3 General Certificate Examination Nov/Dec Wassce O’level 2013
4 St Paul’s Primary School Odede-Idanre.
Ondo State Primary School Certificate 1976-1982
WORKING EXPERIENCE
COMPANY NAME DATE DISPOSITION
Sechaba Computer Services/HP Nigeria December 2013-Till date Helpdesk Support System Engineer
10B Ademola Close off Fani Kayode Str:
GRA Ikeja, Lagos Nigeria
Duties
 Providing IT technical support to clients via remote, telephone and email.
 Logging, prioritize and escalating calls to field service engineers where necessary.
 Take responsibilities for issues logged and ensuring resolution.
 Installing, Administering and troubleshooting of the following: windows 2000, XP, Server
2003&2008.
 Installing, Administering of Microsoft Active Directory.
 Installation and maintenance of network, local printers, scanners and fax machine.
 Configuration, maintenance, setup and upgrade of desktop systems and laptops.
 Installation, administering and backup of shared folders.
 Network Connectivity both with switches and routers and troubleshooting and resolution of
network problems.
 End-User support.
 PC assembling, upgrading, diagnostics, troubleshooting and repairs.
 Windows operating system downgrade or upgrade to lower or higher version.

3.  Analyzing of issues and problems solving.
 Configuration and administering of outlook mail.
 Configuration and administering of Lotus Notes.
 Assist users to archiving their mails.
 Installation and configuration of SAP.
 Installation of oracle database and MP2.
 User’s password reset.
 Carrying out other tasks as required.
Resourcery Plc, Contractor in Agip December 2009 –2013 Helpdesk System Support
No 1 Agip Road, Rumueme (Supervisor)
PortHarcourt
Duties
 Providing IT technical support to clients via remote, telephone and email.
 Logging, prioritize and escalating calls to field service engineers where necessary.
 Take responsibilities for issues logged and ensuring resolution.
 Installing, Administering and troubleshooting of the following: windows 2000, XP, Server
2003&2008.
 Installing, Administering of Microsoft Active Directory.
 Installation and maintenance of network, local printers, scanners and fax machine.
 Configuration, maintenance, setup and upgrade of desktop systems and laptops.
 Installation, administering and backup of shared folders.
 Network Connectivity both with switches and routers and troubleshooting and resolution of
network problems.
 End-User support.
 PC assembling, upgrading, diagnostics, troubleshooting and repairs.
 Windows operating system downgrade or upgrade to lower or higher version.
 Analyzing of issues and problems solving.

4.  Configuration and administering of outlook mail.
 Configuration and administering of Lotus Notes.
 Assist users to archiving their mails.
 Installation and configuration of SAP.
 Installation of oracle database and MP2.
 User’s password reset.
 Carrying out other tasks as required.
Sidmach Technology Ltd, Contractor in
Nigerian Agip Oil Company June 2005 -2009 support System Engineer/Helpdesk Support
No 1 Agip Road, Rumueme (Supervisor)
PortHarcourt.
Duties
 Providing Support for client’s information systems and infrastructure technology.
 Configuring / support for network & local Printers and fax machines etc
 Installing configuring exchange Messaging and collaboration using Microsoft outlook in sending
and receiving of mails.
 Installation, Configuration and Support for Microsoft Products.
 Installation, Configuration and maintenance of Sap
 Internet configuration and Installation
 Users end’s support
 End-User Environment Support: Interact with customers to process requests, provide problem
resolution, and escalate as needed.
 Provide Desktop/Workstation System Administration: Perform installation, configuration and
testing of system applications on end-user devices.
 PC assembling, upgrading, diagnostics, troubleshooting and repairs.
 Windows operating system downgrade or upgrade to lower or higher version.
 Configuration and administering of Lotus Notes.
 Assist users to archiving their mails.
 Installation of oracle database and MP2.
 Carrying out other tasks as required.
 Joining and removing systems and other equipments to or from naoc domain.
.Bethel Systems Nig Ltd September 2004-May 2005 Systems Engineer
10 Dayo Shittu Street
Alaagba Agege Lagos
Duties:
 P.C Diagnostics, Troubleshooting and Repairs on/offsite

5.  Monitoring Network Interconnectivity using appropriate utility tools
 P.C Assembling and Upgrading on/offsite
 Planning, implementation, maintenance and supporting information system with windows 9x
and windows 2000(Professional & Server)
 Upgrading of Lower version of windows operating system (NT&9x) to higher versions on/offsite
 Adopting different Networking Techniques and Topologies to meeting client needs offsite.
 Implementing and managing windows 2000 and 2003 server
 Creating and managing User Account as well as Backup of Users account
 Installation/configuring and support of local and Network Printer
PROJECT
NAME POSITION DATE
Annual Maintenance of NAOC systems, Supervisor AUGUST 2006
Printers, laptops and fax machines.
Assembling and Installation of the following Active Participant OCTBER 2009
Servers; MP2, CISCOWORKS, ISA, HELPDESK,
VMS, LOTUS and DOMAIN CONTROLLER.
REFERENCE
Mr. Shittu Kayode
Executive Director
Bethel System Limited
08033969897, 08094215812
Mr. Olalekan Zubairu
Acting Assistant Manager
ICT Department
Nigerian Agip Oil Company
Portharcourt.
07034079078
Mr . Alao
Executive Director Finance
Sidmach Technologies Nig Ltd
Lagos
08033200896, 01-4704306, 01-7740392

6.  Monitoring Network Interconnectivity using appropriate utility tools
 P.C Assembling and Upgrading on/offsite
 Planning, implementation, maintenance and supporting information system with windows 9x
and windows 2000(Professional & Server)
 Upgrading of Lower version of windows operating system (NT&9x) to higher versions on/offsite
 Adopting different Networking Techniques and Topologies to meeting client needs offsite.
 Implementing and managing windows 2000 and 2003 server
 Creating and managing User Account as well as Backup of Users account
 Installation/configuring and support of local and Network Printer
PROJECT
NAME POSITION DATE
Annual Maintenance of NAOC systems, Supervisor AUGUST 2006
Printers, laptops and fax machines.
Assembling and Installation of the following Active Participant OCTBER 2009
Servers; MP2, CISCOWORKS, ISA, HELPDESK,
VMS, LOTUS and DOMAIN CONTROLLER.
REFERENCE
Mr. Shittu Kayode
Executive Director
Bethel System Limited
08033969897, 08094215812
Mr. Olalekan Zubairu
Acting Assistant Manager
ICT Department
Nigerian Agip Oil Company
Portharcourt.
07034079078
Mr . Alao
Executive Director Finance
Sidmach Technologies Nig Ltd
Lagos
08033200896, 01-4704306, 01-7740392