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Aaron Claus
7417 Lombardi Dr. Plainfield IN ∙ (317) 431-9067∙ clausa265@gmail.com
Skills Summary
Oracle Virtual Machine Network Security Switching
Troubleshooting Networking VLANs
PC Hardware/Software Routing Cisco Packet Tracer
Education
My Computer Career Indianapolis, IN
Information Technology Training 10/15-Present
 Awards earned: WCITP (World Class IT Professional)
 Certifications earned: MTA (Networking), CompTIA NET+, MTA (Mobility and Device
Fundamentals), CompTIA A+, MTA (Windows ServerAdministration Fundamentals), CompTIA
Server+
 Certifications in progress are: MTA (Windows Client Operating System), MTA (Security Fundamentals),
MCP Microsoft Windows 7, Mobility+, CCENT (Cisco Certified Entry-Network Technician)
University of Indianapolis Indianapolis, IN
Bachelors of Arts Criminal Justice 2010-2014
 Minor in Computer Science.
 3.7 GPA. Graduated Magna Cum Laude.
 Recipient of Outstanding Senior Computer Science Award.
 Dean's List for 4 semesters. Honor Roll for 3 semesters.
Qualified Skills
TECHNICAL SKILLS AND ABILITIES/ COURSEWORK
 Learning the necessary knowledge to identify, install, configure, upgrade and troubleshoot personal
computer components, laptops and portable devices, operating systems, printers and scanners, networks,
security, understand safety and environmental issues, upgrade and troubleshoot personal computer
components, operating systems, laptop/portable computers, printers and scanners.
 Configuring VLANs, access ports and trunk ports on a Cisco switch.
 Properly cabling a network, applying IP addressing to a network, and configuring a Wireless Access
Point.
 Writing simple batch files and using various commands at the command prompt.
 Configuring User Access Control in Windows.
 Configuring a disk into primary and extended partitions, creating a striped and spanned volume, and
mounting and extending a simple volume.
 Configuring and testing NTFS permissions.
 Running advanced boot options, Recovery Console, and using Windows RE to fix startup problems.
 Migrating data from one computer to another.
 Backing up and restoring files using the Backup Utility.
 Creating and using System Restore points.

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 Sharing, controlling, and connecting to shared resources.
 Configuring, creating, connecting, and using Remote Assistance and Remote Desktop to connect to
another computer.
 Configuring Windows Defender and Windows Firewall to provide security for most systems.
Employment History
Bell Techlogix Plainfield, IN
Repair Associate 02/2016-Present
 Troubleshoot and repair a variety of Epson projectors.
 Ensure quality standards have been met.
 Document and log repaired projectors in ticketing system.
At Home Stores Indianapolis, IN
Assistant Manager 10/2014-02/2016
 Provide customer service by greeting and assisting customers and responding to customer inquiries and
complaints.
 Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.
 Instruct staff on how to handle difficult and complicated sales.
Garden Ridge/At Home Stores Indianapolis, IN
Sales Associate 09/2012-03/2014
 Greet customers and ascertain what each customer wants or needs.
 Compute sales prices, total purchases, and receive and process cash or credit payment.
 Describe merchandise and explain use, operation, and care of merchandise to customers.