1. CURRICLUM VITAE
Amresh Kumar
Address: H. No. C-33, Buddh Vihar Badarpur New Delhi - 110044
Phone: +91-9015989425(M)
E-Mail: amresh_sonu786@yahoo.co.in
Career Summary: Having 7+ years of experience in IT Field, Managing Large
Network, Systems & their Application and Hardware as well.
Objective: To be a successful professional who can make a qualitative
difference through hard Work & dedication.
Professional Experience
Organization Role Client Side Duration
ITSC Technology Pvt. Ltd. System analyst Andritz Hydro Pvt. Ltd. Nov 2011 Till Date
Crystal Solution Pvt Ltd. Sr. Support Engineer
Internal IT Infrastructure
Tata Consultancy
Systems
Jan 2011 – Nov 2011
INS E-Solutions Limited Desktop Support /Technical
Support
Fenesta Building
System
Aug 2009 – Jan 2011
Educational Qualification
Qualification College / University Year
M.Sc. (Information
Technology)
Global Open University Nagaland 2011
Graduation Veer Kunwar Singh University Bihar 2007
12th
Std. BSEB Board Bihar 2004
10th BSEB Board Bihar 2002

2. Certifcations & Examination
 Basic Computer Diploma from Delhi.
 Diploma In Hardware & Networking From Jetking INSTITUTE
Skills :
Technical:
• Operating Systems : Windows 7, windows 8, Windows XP, Windows, 2003 &
2007
• Servers : SCCM, DHCP, Active Directory, DNS.
• Software Packages : MS Office 2003, 2007 and 2010.
• Mail Clients : Microsoft Outlook 2003 ,2007 and 2010 & outlook
Express
• Desktops : HCL, IBM, Hewlett Packard, Compaq, Dell and
Assembled.
• Laptops : HCL, Dell,IBM and HP
• Hardware : SMPS, Hard Disk, DVD R/RW, Keyboard and Mouse.
• Networking : LAN, WAN and VPN Client.
• Security : Symantec, MacAfee ,Trend Micro
• Remote Access : Remote Assistance, Net Meeting, Remote Desktop
• Helpdesk Software : Remedy, HP Open View,BMC Remedy and ITSME Tool
• Printers : HP, WIPRO, RICHO, Canon,Konica,kyocera
• Other Devices : Video Confrencing Equipment
Functional:
• 2nd
Level IT support for Andritz Hydro QNF site.
• User Account Management(Active Directory)
• Monitoring and Patch Upgradation of Servers
• Backup management as per defined Schedule
• Maintaining a wide range of software programs
• Document Management
• Asset management
Professional Experience Details
1. Presently working with ITSC Technology pvt.Limited as a System Analyst on
the project of ANDRITZ Hydro Pvt. Ltd. from November 2011 to till date
My work involves:

3.  Taken Backup Of All Servers Through Symantec Backup.
 Work on Bitlocker
 User Account Management(Active Directory)
 Monitoring and Patch Upgradation of Servers
 Backup management as per defined Schedule
 Maintaining a wide range of software programs
 Creating and Deleting Login ID through Active Directory.
 Configuration & Troubleshooting Of Outlook, Outlook Express and
Windows Live Mail.
 Work On Office Communicator And Live Meeting
 Install And Configure VPN
 Troubleshooting Hardware & Software
 Troubleshooting in windows 7
 Operating System Win 7 and Win XP.
 Trouble Shooting On Desktop and Laptop.
 Installed Blackberry Software and Configured Blackberry, IPhone.
 Installation of Antivirus.
 Lan & Wan Support & Troubleshooting.
 Data Card Installation & Configuration.
 Data And Mail Backup
 Handling the Calls In CCM And ITSME Call Logging Tool.
 Providing The Remote Assistance for the User at Remote Location by
Dame ware, VNC and Team Viewer Etc.
 Work on Microsoft Office 2010 and 2007.
 Install And Configure Sap Software.
 Install & Configure Network Printer.
 Installation and Troubleshooting Of Client Application Software Like Ms-
Office, Oracle, Java Initiator, And Runtime Environment.
 Troubleshooting Issues & Problems Related to Lan/Wan, Configuring
Internet Options for Client Computers, Proxy Server’s Settings, and
Setting Security Levels for Web Content Zones
,
Personal Details
Name : Amresh Kumar
Father’s Name : Awadhesh Prasad
Marital Status : Married
Date of Birth : 01.01.1987
Hobbies & Interests : Web surfing, Cricket & Listening Music.
Languages : Hindi, English.

4. DATE: Amresh Kumar