1. Resume -Christine Seiler- Mobile:0427 704250 Page | 1
CHRISTINE SEILER
Mobile: +61 427 704250 Email: chriss_hs@hotmail.com
http://www.linkedin.com/in/christine-seiler-66647a3b?trk=nav_responsive_tab_profile
CAREER OBJECTIVE
My goal is to achieve an entry-level position within a Travel Organisation. I have completed a
Diploma of Travel and Tourism and Business. I am now concentrating on building skills and
industry knowledge through volunteering and work placement.
I am a professional who demonstrates reliability, commitment and dedication with
exceptional communication with both staff and clients. I have gained extensive experience
in different settings with in the volunteer sector, and during my employment developing
transferable skills to be an exceptional team member.
RELEVANT SKILLS
Personal Skills
 Creative problemsolveranddecision maker
 Exceptional communication skills
 Reliable and dedicated
 Training and development aptitude
 Planning and strong organisational skills
 Written and verbal communication
EmploymentSkills
 CompliantManagement
 Stakeholder Liaison
 Budget Management
 Administration
 MS Office proficient
 Team player
 Record keeping and document management
COMPUTER SKILLS
Microsoft Office Fidelio/Opera Internet/Outlook
Galileo/Amadeus Travelog/Tramada
QUALIFICATIONS
DiplomainLeadership&Management(MartinCollege) (Inprogress)
Diplomaof Travel and Tourism(Martin College 2016)
Diplomaof Business (MartinCollege 2016)
CountriesVisited: [14] 4 Continents
Cruises: [2+] MaidenVoyage Europe - USA
East & West Caribbean - KimberleyCoastAustralia

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WORK PLACEMENT
Travel Works International Melbourne (SME- Corporate/Retail) June 2016 to Sep 2013
Travel Consultant - Internship
 StakeholderEngagement:Liaise withstakeholdersandprovidedgeneral supportunder
directsupervision of Management. Manage stakeholder’sfilesandfollow upkeyactions.
 BusinessAdministration:Assistwithgeneral businessadministrationtasksincluding
respondingtoincomingenquiries, preparingproposals andall final documentation for
clients.
 Research: Researchingdestinations/Airfares/Hotels.Collateresearch intoclientfilesand
company’s information library.
 CustomerLiaison: Liaisingwithclientsinperson,overthe phone, orviaemail todiscuss
theirtravel requirements
 Fares and Ticketing:BookingfaresthroughAmadeusandticketing
Moreton Bay Council January (Retail) October 2015 – June 2016
MorayfieldTourist InformationCentre
 BusinessAdministration:Assistwithgeneral businessadministrationtasksincluding
respondingtoincomingenquiriesfromcustomersseekinggeneral travel information,
recordingandmaintaininformationsearchesforvisitors
 CustomerLiaison: Liaisingwithcustomersface toface and overthe phone advisingon
general touristinformation
World Travel Professionals Brisbane (Corporate) November to December 2015
 BusinessAdministration:Assistedwithgeneral businessadministrationtasks andupdating
reports
 Research: Researchingdestinations/Airfares/Hotels.Collatedresearchintoclientfilesand
company’s information library.
PERSONAL ATTRIBUTES
 Effective CommunicationSkills: Successful inbuildingstrongco-operative relationshipswith
keyclientsanddecision-makers.
 Honest and Reliable:Strongmoralsand ethicsensuringhonesty,reliabilityandabilityto
responsiblyundertaketasks.
 Flexible:Understandingof the needfor flexibilityinordertosupportlastminute demands
and changes.Comfortable withchangingenvironmentsandsituations,ensuringabilityto
remainflexibleandadaptable

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 Time Management:Dedicatedtoeffective prioritisationandmanagementof time by
allocatingtasksandrecordingactivitiesindiariesanddailytodolists
EMPLOYMENT HISTORY
Disney Cruise Line - Second Housekeeper Manager 2011
This positionwas overseeingstaffto ensure the newbuild Disney Fantasy was beingcompletedat
the shippingyard to full operational standard for its maidenvoyage (Trans-Atlanticcrossing)
 CustomerLiaison: Ensuringclientsatisfactionandroomsmetand exceeded customers’
expectations
 Stock provisioning:Ensuringstockordered andstoredcorrectly
 Payroll: Ensuringall staff hourswhere inputtedtothe HRdepartmentcorrectly.
 Wage Costings:Managing the staffinglevelstoensure the budgetwasfollowedaccordingto
companyguidelines
 Budgets: Managingthe budgeton a dailybasistoensure the finance wasinline with
companybudget expectations.Managedcustomercomplaintsandfeedbacktoensure a
satisfactoryoutcome.
Signature Staff Recruitment Agency: Cairns 2003-2010
ThispositionIwasan F & B and HousekeepingTrainer.Isupervisedstaff atprivate events,
conventioncentresandliaisingwithclientstoensure standards weremaintainedandclients’
expectationsexceeded.
 Food& Beverage Supervisor/Trainerat5 star Hotels,private eventsandthe Convention
Centre
 Supervised tempstaff atvariouseventsandconventionCentre
 ClientLiaison –Managingclient’srequests,feedbackandcomplaints
 Workingat the APEC Conference Cairns2007
 Monitoredandenforcedall standards,policiesandprocedures
 Setup,service andpackdownat variousevents
REFEREES
SusanHuse
DirectorTravel Works International
0408 512555
RebeccaWhitehouse
WhiteBrookEvents
0415 621778
CarlosTahere
VolunteerSupportOfficerMoretonBayCouncil
0448 604668
Georgie Chapman–Burgess
4 x 4 OutdoorsShow& FishingandBoating
0427 420988