1. KEVIN CRIMMINS
6 Peter Cooper Road #4G, New York • kcrimmins5257@yahoo.com • 917-817-3543
Objective
To obtain a leadership position in the hospitality industry where I can demonstrate my sales,
organizational and interpersonal skills.
Professional Experience
Radisson Martinique Hotel 2010 – Present
Front Desk Supervisor
Assist in developing relationships with guests and improving quality customer service.
Manage large groups with arrivals and departures in timely process.
Maintain and manage crew lists and billing and payment functions.
Ensure the staff is functioning in an ever-changing environment.
Oversee customer service as a liaison for guests.
St. John’s University 2007-2010
Director of Conference Services
Handled all aspects of the conference service department and effectively grew business in both client
base and revenue.
Planned conferences and developed programs for clients for events ranging from 2 to 500 people.
Operated Enterprise Resource Planning for specific client requests, including catering and
meeting facilities.
Managed inter-departmental issues to ensure events were executed successfully.
Supervised and trained support staff relating to event management and food service.
MetLife/North Fork Bank 2001-2007
Financial Advisor/Insurance Specialist
Established a loyal following of customers and developed a robust referral network by identifying
solutions for client’s financial needs.
Focused on marketing strategy for promotion of health benefit plans to customers.
Ranked #1 in sales out of 15 representatives.
Consistently met or surpassed quarterly sales quotas.
Travelers Telecom 1997-2001
Regional Accounts Manager
Marriott Marquis 1994-1997
Chief Concierge
Education
Providence College- Providence, RI Bachelors of Arts in Humanities