1. MICHELLE MAZZONI
(715) 316-8288 michellemazzoni613@gmail.com
Administrative Professional
PROFILE
Contributing over five years of providing excellent customer service skills
Demonstrating strong commitment to confidentiality with an emphasis in following state
and federal standards and regulations
EDUCATION
Associate in Applied Science, Administrative Professional May 2016
Mid-State Technical College, Marshfield, WI
Nominated to serve as Student Senate Representative
Balanced part-time work with college credits load
Appointed to Work/Study position with program counselor
SKILLS
Technical Office Skills
Produce, prepare, and format business letters, reports, and memos using
Microsoft Word 2013
Create spreadsheets, graphs, and charts using Microsoft Excel 2013
Coordinate slide shows with graphs, animation, video and audio using Microsoft
Power Point 2013
Create promotionaltri-folds, postcards, flyers, and business cards using Microsoft
Publisher 2013
Troubleshoot and maintain fax machines, PCs, copiers, and scanners
Managerial Office Skills
Adhere to and reinforce a strict confidentiality with clients
Educate, train, and manage new employees
Coach employees in improvement measures and problem solving
Conduct performance appraisals and terminations
Arrange and supervise work schedules for ten employees
RELATED EXPERIENCE
Internship 2016
Clark County Health Care Center, Owen, WI
Administrative Assistant Work/Study Student 2015-Current
Mid-State Technical College, Marshfield, WI
Manager
InnCare of Abbotsford 2004-2009
Abbotsford, WI