1. Ashley N. Tippett
1917 DEVORE DR, MARIETT, GA 30008*(732)850-0611 Tippettashley@gmail.com
OBJECTIVE:
To obtain a professional, challenging position to utilize my education and experience. Hoping to join a company to start a career
in.
QUALIFICATIONS SUMMARY:
Bachelors in Criminology
Masters in Criminology
Ability to work independently with limited direction Exceptional organizational and time management skills
Excellent verbal and written communication skills Detail oriented and customer oriented.
Ability to work under pressure and multi-task Microsoft word, Excel, Crisis and Case management
EDUCATION
• Douglas County High School, Douglasville, GA-Diploma 2009
• University of West Georgia, Carrollton, GA - Bachelor of Criminology 2014
• University of West Georgia, Carrollton, GA- Masters of Criminology May 2016
PROFESSIONAL EXPERIENCE:
Impact West Georgia transition advocate 01/2015- Present
• Case management
• Non-profit management
• Crisis management
• Aid them in successful transition through the phases of our 5 step program
• motivate them using respect and positive encouragement and reinforcement
• Planning and coordinating meetings, conferences, and seminars
• Providing program, administrative, and/or technical assistance to customers and staff. Researching and/or resolving
program or client issues or questions.
• Prison reentry
• Knowledge of Georgia dept. of Community Supervision policies
• Maintaining a calendar of events and meetings.
• Filing and maintaining confidential information.
• Opening, reading and distributing mail and proofreading all memos/correspondence that leave the office.
University of West Georgia Call center Carrollton, GA 02/2014-05/2016
• Answer phones
• Provide excellent customer service
• Computer skills Microsoft word, excel
• Customer service
• Use of automated technology CRM, banner web, and Erecruiter,
• First point of contact during the admissions process
• Answering and guiding students in the financial aid process
• Data entry in various databases
2. • Office administration duties including filing, auditing, copying and faxing.
• Making admissions presentations to future and current students.
• Attending and representing University at recruitment functions
Sterling Spoon Culinary Management Carrollton, GA 12/2012-Current
• Maintain restaurant cleanliness
• Create and master food recipes and prep
• Assist faculty and staff with whatever needed
• Customer service
Comfort Inn Tallapoosa -Tallapoosa, GA 02/2010-03/2013
Night Auditor/ Front Desk Clerk
• Handling front desk paper work
• Office administration and clerical duties
• Data entry
• Night Audit
• Answered phones to provide customers with exceptional customer service
• Provide exceptional customer service and hospitality
• Breakfast prep
• Maintain kitchen, lobby, and office cleanliness
Sony Music Warehouse- Carrollton, GA 04/2011-12/2012
Line lead
• Responsible for making employee schedules and supervising breaks
• Ensured customer restraints and safety
• Maintained a clean and welcoming environment
• Trained new employees
• Maintained line organization
Reference:
Tammy Rollins Current Employer University of West GA 678-839-6421
Craig Pickett Previous employer Greenway Medical 678-390-7496
3. Ryan Sharpe Previous Supervisor Sterling Spoon Culinary 678-491-4866
Alex Joiner Current Manager acclimated IMPACT West GA 678-480-2133