Laura Griffiths is seeking a marketing position. She graduated from the University of Wisconsin-Superior with a Bachelor's degree in Marketing and Management in December 2015. She has over 5 years of experience in customer service roles including as a bartender, server, and manager at various establishments in Tower, MN. Her skills include public speaking, time management, communication, working efficiently as part of a team, and exemplary customer service.

1. Laura Griffiths
(218) 966-1789 ▪ LGRIFFI9@uwsuper.edu
1325 Fern Ave ▪ Duluth, MN 55805
EDUCATION
Bachelor ofScience Graduation date: December 2015
Major: Marketing and Management University of Wisconsin-Superior Superior, WI
AssociatesofArt Graduation date: May 2012
Hibbing Community College Hibbing, MN
RELEVANT COURSE WORK Marketing Research Business Ethics
Consumer Behavior Business Law
Strategic Management Advertising
WORK EXPERIENCE
Bartender and Server, The Vermilion Club (Tower, MN), 4/13 to current
 Maintaining a good rapport with customers while delegating daily duties
 Good track record of taking and delivering orders quickly and efficiently
 Interacting with patrons in a professional, welcoming, and hospitable manner
Manager, Bayview Lodge (Tower, MN), 5/12 to 4/13
 Excelled in a role requiring the ability to handle a variety of customer service tasks and
issues with expediency
 Responsible for all front of the house operations including supervision, scheduling, inventory
management, and conflict resolution leading a team of 20 employees
 Consistently praised by upper management for the quality and timeliness of reports, attention
to detail, exemplary customer service delivery and team-player attitude
Bartender, Bayview Lodge (Tower, MN), 5/10 to 4/13
 Utilized high levels of energy and superior multi-tasking abilities in a fast paced
establishment
 Carefully checked identification of all customers to ensure compliance to state alcohol
regulations
 Maintained inventory and high levels of cleanliness

2. Laura Griffiths
(218) 966-1789 ▪ LGRIFFI9@uwsuper.edu
1325 Fern Ave ▪ Duluth, MN 55805
SKILLS
 Public speaking experience through class orientated presentations and group think
 Excellent time management skills along with communication skills
 Balanced a full-load of credits along with a full-time job and multiple extracurricular
activities
 Ability to get along with co-workers and get work done efficiently and effectively
 High level of work ethic along with a positive attitude when delegating duties