1. Sarah Newton, MA
6812A Glenridge Drive Atlanta, GA 30328
Cell: (404) 543-4250
SarahNewton520@gmail.com
OBJECTIVE: Seeking intake and leadership position within an organization where I can help enhance efficiency
and apply my leadership abilitities, intake skills and insurance knowledge.
SKILLS PROFILE
• Detail oriented with thorough knowledge of intake procedure and insurance protocol
• Award winning customer service skills and over 10 years experience in customer service scenarios
• Excel in fast paced environments that require innovate problem solving skills
• Exceptional communication and writing skills
• Proficient in technology general and Microsoft Office (Outlook, Word, Excel, Power Point) specifically
EXPERIENCE
Program Coordinator 4/2013 – 1/2015
Wekiva Springs Center - Beaches Outpatient , Jacksonville,FL
• Serve as first contact and face of program to incoming inquiries
• Managed team of employees ensuring ongoing trainings completed, adherence to policy and procedure,
evaluation of performance, building team morale, etc.
• Conduct assessments to make appropriate referrals, complete admission process, work as point of contact
for program clientele, and facilitate communication among multi-disciplinary staff
• Monitor program data and compile required reports regarding quality improvement and marketing
• Ensure thorough documentation and compliance with internal and external policy and formulate
correction plans if any deficiencies found
Director of Admissions/Lead Admissions 10/2012 – 4/2013
Wekiva Springs Center, Jacksonville, FL
• Lead admissions team in order to increase productivity, efficiency, and attainment of department goals
• Assist in training, supervision, and continuing education of admissions team
• Participate in monthly committee developed to increase customer services and facility improvement
• Assist in gathering information and data regarding department performance for administration
Admissions Counselor 9/2010 – 10/2012
Wekiva Springs Center, Jacksonville, FL
• Answered crisis calls from patients, family members, and professionals seeking treatment
• Completed mental health/substance abuse assessments and staffed for appropriate referrrals
• Acted as patient advocate in order to deescalate situations and resolve client concerns
Assistant Camp Director (2010) 6-8/2008, 6-8/2010
Angelwood Inc., Jacksonville, FL
• Worked with children/teens with special needs; focus on therapeutic art, music, and physical education
• Organized and scheduled safe and enjoyable activities for daily camp events
• Supervised counselors and volunteers in all camp activities and assisted camp director as needed
Counseling Intern 5/2009 – 4/2010
University of North Florida Dept of Health Promotions, Jacksonville, FL
• Conducted assessments and plan treatment interventions for college-aged clientele
• Provided supportive counseling, individual therapy, and training seminars on psycheducational topics
EDUCATION
Master of Arts in Counseling Psychology, 2010 - University of North Florida, Jacksonville, FL
Honors: Phi Kappa Phi, Psi Chi
Bachelor of Arts in Psychology, 2004 - Argosy University, Atlanta, GA