1. Robbie Moore
1012 Piedmont Rd. (715) 577-0512
Eau Claire, WI 54703 Rob.J.Moore12@gmail.com
SUMMARY OF QUALIFICATIONS
 Promoted in multiple businessesforsuperior work
 Commended by guests for extraordinary customer service attitude
 Creative implementation of the four functions of management: planning, organizing, leading and controlling
 Reputation for motivation in my team through a positive work environment
 Effectively integrate company vision, goals and cultural values to employees
 Proficient in Microsoft Word, Excel, PowerPoint and Publisher
 Experienced in leading and working with teams on multiple projects and tasks
EDUCATION
Associate ofApplied Science in Business Management July 2016
Chippewa Valley Technical College, Eau Claire, WI, 54701
Phi Theta Kapa (Honor Society) Member; GPA 3.68
VOLUNTEER/INTERSHIP EXPERIENCE
Online Store Manager, Friends of the L.E. Phillips Memorial Public Library January 2016–Current
 Investigated and recommended the cost effectiveness of having an online store
 Design and document processes foronline sales
 Supervised set up, execution and take down for quarterly book sales
 Assessed organizational needs in order to develop an e-commerce solution for generating profit
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WORK EXPERIENCE
Order Fulfillment Specialist, Lee Beverage, Eau Claire, WI July 2014–Current
 Operate various equipment including: fork lift, powered pallet rider, powered hand carts,and wrap machine
 Work in teams of three to eight to complete over 100 customer orders daily
 Train new employees and offer ongoing assistance to all employees for major job duties
 Selected for making special orders and multiple customer orders
Asst.Manager, Mega Holiday Golf Road, Eau Claire, WI January 2012–July 2014
 Created an E-file systemfor computer-based documents
 Performed scheduling tasks,employee absences and requests off
 Ensured store met operational standards.Implementing daily task lists and scheduling for long term projects
 Managed a positive work atmosphere to ensure a great experience, building customer patronage
 Hired, trained and enforced company policies for 15 to 30 employees
Service Representative/Supervisor, eBay Enterprises,Eau Claire, WI September 2009–December 2011
 Provided technical support for at least five online web-stores
 Placed orders and assisted customershipping, receiving and returning processes
 Member of the escalations team, handled upset customers and unique situations
 Contacted banks with customers to get authorization holds released
 Handled calls from employees who needed assistance with customer situations
General Labor, Menards Inc, Eau Claire, WI January 2008–June 2009
 Operated various equipment including: fork lift, picker, tug and hand carts
 Unloaded trucks by hand or machine and stocked in appropriate location
 Built pallets for store orders and loaded onto corresponding trailers