1. Regina D. Jones
1608 E. Monument St Apt 2
(410) 240-4124
Reginadj11@yahoo.com
Objective:
To secure a position that will enable me to use my strong communication & organizational skills,
customer service background and my ability to work well with people.
Skills:
• Computer- literate performer with software proficiency such as Microsoft Word, Excel,
Outlook and Point Of Sale based stations.
• Proficient with multi-lined telephones.
• Proven relationship-builder with unsurpassed interpersonal skills.
• Results-driven achiever with exemplary planning and organizational skills, along with a
high degree of detail orientation.
Experience:
12/2012-Currently The Home Depot Baltimore, MD
Pro Account Sales Associate
• Selling products to industrial, commercial and other professional customers.
• Pursuing new business and utilizing prospecting to make contact with customers.
• Helping customers with product knowledge of all store departments.
• Assisting pro customers with deliverys, special orders and developing one-on-one
relationships with customers.
03/2012-09/2013 Johns Hopkins Bloomberg School of Public Health Baltimore, MD
ResearchAssistant
• Facilitate stress classes to adolescents as directed by specific outlined criteria.
• Relay information to actively recruit students to participate in study.
• Correspond with perspective participants to document new information.
• Communicate with team members to report progress.
6/2012-08/2012 Youth Opportunity Program Baltimore, MD
Teacher’s Aide
• Assist students with carrying out classroom activities.
• Assist lead teachers in planning, designing and implementing curriculum.
• Impart classroom instructions in accordance to lesson plans.

2. • Perform document photocopying and paperwork distribution tasks.
6/2012-08/2012 Our Daily Bread Employment Center Baltimore, MD
Receptionist/Clerical Support
• Answering multi-lined telephones and relaying messages to the correct recipients.
• Manage files/folders and compile records.
• Assisted customers with job searches and computer support.
• Perform document photocopying and paperwork distribution tasks.
02/2012-06/2012 Maryland Transit Administration Baltimore, MD
Receptionist/Clerical Support
• Answering multi-lined telephones and relaying messages to the correct recipients.
• Manage files/folders and compile records.
• Participated in basic Microsoft Word, Excel, and Outlook training.
• Perform document photocopying and paperwork distribution tasks.
04/2010-01/2012 Kentucky Fried Chicken Baltimore, MD
Cashier
• Input customer orders into restaurant database.
• Completed customer orders with speed and accuracy.
• Perform food preparation activities to assist back end staff.
• Communicated order progress to team members.
Education:
2012 Youth Opportunity Center Baltimore, MD
Obtained GED
• Workforce Development Training
Volunteer Experience:
• Maryland Transit Administration Baltimore, MD
Provided directory assistance during the Baltimore Grand Prix.
References available upon request.