Professional Analysis and Overview: Management/Supervisor/Training and development of staff/ Project Management. Sales, Profits, Productivity, Results. Customer Service/Retention. Conflict Resolution. Detailed Implementation and satisfaction. Outgoing/easy-going, personable, Proactive employee. What can I do for your company? Let me help you. * Excellent Oral/Written Communications * Outdoor Adventurer/Foodie/Travel/Photography/Culinary and Cuisine Connoisseur

1. Julie L. Ryan
770-345-8885
j2a2ryan@aol.com
SUMMARY:
Business Management, Medical, Administrative Coordinator, Grocery Store Department
Management and Training Consultant. Equipped with extensive experience in retail
management, marketing and sales. Adept at problem solving, customer service and hiring and
training hardworking, quality staff. Excellent leadership skills and multi-tasking strengths.
HIGHLIGHTS:
 MS Office Proficient • Special Events Planning
 Outstanding Communication Skills • Strong Interpersonal Skills
 Leadership • Operations Experience
 Self-Owned Business Entrepreneur • Long Time Community Volunteer
ACCOMPLISHMENTS:
Employee Management and Supervision
• Responsible for Management Operations, Training of staff, including Regional and
District managers,bookkeeping/accounting for a rapidly expanding company.
• Extensive use of Microsoft Office, MS Windows, Apple and Mac,and Kronos Time
Attendance Systems to manage records for over 30,000 employees and stakeholders.
• Exceptional Customer Service Skills. Outstanding rapport with customers. Proficiency in
Written and Oral communication skills.
• Consistently maintained Upward Sales Trends, Profit margins and Increased client base.
• Handled incoming/outgoing calls/ media-network communication throughout system.
• Independent Business Owner of Organic, Gourmet Sandwich and Healthy Sides.
Medical
• Appointments, Scheduling, Coding, Medical Transcription, Personal 
interactions/communicationswithpatients,theirfamiliesandphysiciansand/or
nurses.
• Secretary to 10 or more Registered Nurses and several Medical Supervisors in an
Organ/Tissue procurement organization.
• Medical Terminology and interfacing with Medical Professionals.
• Handled incoming/outgoing calls/ media-network communication.
Administration

2. • Liaised with HR department to establish employee benefits, training, payroll and hiring
procedures.
• Answered multiple phone lines, transferred calls to corresponding departments, 
filedpatientrecordsandbilledaccordingly.
• Streamlining inventories and cut costs for departmental bottom line.
• Planned and made all arrangements and details for travel, accommodations and 
.sreganaMlareneGdnasevitucexErofsgniteem
Customer Service
• Effectively identifying needs, quickly gaining trust, approaching complex situations and
resolving problems to maximize efficiency.
• Awarded numerous Customer Services awards.
• Currency balancing and credit assistance.
• Upselling and increasing revenues.
• Proficiency in Written and Oral communication skills.
EXPERIENCE:
J Ryan’s Roadshow Bistro: 2014-Present
Self-Owned Catering Business. Gourmet, Organic Sandwiches, Healthy Side Items.
Customer Service Specialist
Target, Canton, GA October 2015 – January 2016
Cashier, Customer Service and Assistance
Teaching
Marietta City, Cobb and Cherokee County Schools February 2002-February 2013
Certified Substitute Teacher, Supply Teacher and Long-Term assignment Educator
Administration, Human Resources
Genuine Parts Company HQ, Atlanta, Georgia November 1998-December 2001
Human Resources Administrator/Administrative Assistant
Management and Supervision
Publix Supermarkets: Atlanta, Georgia September 1992-August 1996; July-December 2014
Assistant Seafood Manager
EDUCATION: Shorter University Rome and Atlanta, Georgia. GPA: 3.04
Graduated2002:BachelorofScience,BusinessAdministration.

3. Volunteer: Habitat for Humanity Home Build, Hosea’s Feed the Hungry, Clark Howard’s
Christmas Kids, March ofDimes, Reading Coach-DekalbCounty, Clifton Rd. Men’s Homeless
Shelter.