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Methodology
National survey conducted
by Sensis & ThinkNow
Hispanic
White
African American
Asian
Total
13-21 y/o
N = 250
N =251
N = 200
N =251
N = 952
01
Food & Beverage
Favorite foods,
beverages, and
places to buy them.
02
Products & services
What products &
services cross-
cultural Gen Z prefer
and why.
Who influences cross-
cultural Gen Z’s
purchase decisions?
03
Purchase influence
Food & beverage
01
P
A
G
E
5
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
TasteFamiliarityPricePopularityCaloriesNewestVegetarianFreshness
Food option at restaurants
Taste, familiarity, and price
drive purchase decision
38%
25%
42%
P
A
G
E
6
Top food retailers
Fast food & grocery stores
are primary retailers
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Beverage stores Convenience stores Restaurants Grocery stores Fast food
54%
57%
58%
Hispanic
49%
Asian
61%
White
60%
African American
Fast food
Tasty, familiar, and cheap
Asian Americans
Make the healthiest
food choices
19%
+3%
Choose the
healthiest food
option
18%
+6%
11%
+3%
Choose the
freshest food
option
Choose the
vegetarian option
P
A
G
E
9
Favorite beverage
Tea is far more popular than
coffee
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Coffee Sports drinks Milk Tea Soda Juice Bottled water
29%
35%
Coffee
32% 31%
Hispanic
VS
White
18%
African American
36%
Asian
Tea
30% 40%
Hispanic White
34%
African American
38%
Asian
37% 13%
Sports drinks Protein shakes
African Americans
Drive sports drink
consumption
+5% +1%
10%
Energy drinks
-3%
Influencers
02
P
A
G
E
1
3
Purchase influencer
Discovering something in-store or
through friends & family
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Celebrity Magazine TV Social media Friends & family Seeing in-store
54% 56%
37%
See online,
buy in store
27%
See in store,
buy online
VS
4 CROSS-
CULTURAL
THEMES
Influencers
Friends & family come
first
28%
Think celebrities
are good role
models
32% 23%
Think social
media influencers
are good role
models
Said celebrities
influence their
purchase
decisions
Only Only Only
Digital Detox
Digital natives value
physical experiences
34% 56% 56%
Seeing an item in-
store encourages
purchase
Prefer buying
items in-store
Of females prefer
buying products
online
Only
71% 53%
Buy brands that
make them feel
good about
themselves
Relate to brands
who do good for
the environment
Social justice
“Woke refers to perceived
awareness of social issues” -
Wikipedia
Self expression
Brands Gen Z use to
express themselves
57%
Like brands that
make them look
cool
57% 55%
Like brands that
help them show
their personality
Like brands that
make them stand
out
HOW TO
CROSS-
CULTURAL
Retail
Emotive
Propagate
Wednesday, August 16
@ 10am PST

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Sensis Gen Z Report "We Are Shoppers" Full Presentation