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Instant coffee for Vietnamese
Executive summary 
• 46% drink coffee after walking up, and 1/3 use it to 
refresh themselves 
• 60% drink coffee more than once / day, 36% drink instant 
coffee daily 
• Only 14% drink coffee black. 86% put either sugar, milk 
or both 
• 43% drink instant coffee most. 56% regularly drink 
instant coffee 
• Main reason why instant coffee is taken is by its 
quickness and easiness 
• Nescafe is the best brand in terms of the recognition 
(86%) and share
When and where do you drink coffee? 
33% 
29% 
25% 
20% 
46% 
0% 20% 40% 60% 
After waking up 
In need of 
refreshing 
During break 
During working 
When working on 
internet 
37% 
34% 
24% 
23% 
58% 
0% 20% 40% 60% 
House 
Coffee local store 
Office 
Street coffee 
Restaurant 
46% drink coffee after walking up, and 1/3 use it to 
refresh themselves
How often do you drink coffee? 
All the coffee 
8% 
6% 
4% 
19% 
31% 
10% 
22% 
0% 10% 20% 30% 40% 
Less than once per 
week 
Once per week 
Several times per 
week 
Once per day 
2-3 times/day 
3-4 times/day 
More than 5 
times/day 
20% 
13% 
8% 
4% 
4% 
20% 
31% 
0% 10% 20% 30% 40% 
Less than once per 
week 
Once per week 
Several times per 
week 
Once per day 
2-3 times/day 
3-4 times/day 
More than 5 times a 
day 
Instant coffee 
60% drink coffee more than once / day, 36% drink 
instant coffee daily
How do you drink coffee? 
19% 
37% 
30% 
14% 
0% 10% 20% 30% 40% 
None (black) 
Both 
Milk 
Sugar 
17% 
22% 
19% 
24% 
18% 
0% 10% 20% 30% 
Depends 
Mostly ice, 
occasionally hot 
Mostly hot, 
occasionally ice 
Ice 
Hot 
Only 14% drink coffee black. 86% put either sugar, milk or both
What kind of coffee do you drink? 
What coffee do you drink most? 
4% 
3% 
2% 
13% 
43% 
37% 
Instant coffee 
Regular coffee 
Street coffee 
Machine coffee 
Canned coffee 
Others 
0% 20% 40% 60% 
How often do you drink instant 
Always, 
56% 
Someti 
mes, 
44% 
coffee? 
43% drink instant coffee most. 56% regularly drink instant coffee
What do you like about instant coffee? 
59% 
49% 
47% 
47% 
71% 
0% 20% 40% 60% 80% 
Quickly-made 
Easily-made 
Good smell 
Save money 
Good flavor 
Quickly made 
45% 
No.1 
Main reason why instant coffee is taken is by its quickness and easiness
What is the purchase factor of instant coffee? 
2% 
16% 
13% 
30% 
39% 
48% 
48% 
57% 
63% 
0% 10% 20% 30% 40% 50% 60% 70% 
Flavor 
Smell 
Price 
Quality 
Brand 
Convenience location 
Promotion 
Advertisement 
Other 
The main purchase factor is flavor (63%), smell (57%) and price (48%)
Which instant coffee do you know? 
Recognized brand 
9% 
9% 
6% 
21% 
18% 
86% 
80% 
75% 
0% 50% 100% 
NESCAFÉ 
Vinacafe 
G7 
MacCoffee 
Highland 
Rock Cafe 
Passiona 
Other 
Brand they drink 
4% 
5% 
3% 
6% 
29% 
29% 
43% 
0% 20% 40% 60% 
NESCAFÉ 
Vinacafe 
G7 
MacCoffee 
Highland 
Rock Cafe 
Passiona 
Other 
Nescafe is the best brand in terms of the recognition 
(86%) and share
Survey information 
• Survey about instant coffee among Vietnamese 
• 500 male / female Vietnamese above 20 years old 
• Conducted on Oct 27 – Nov 4