3. Recommendation Comet
Meals
Should Not
Launch in
Half Foods
Reposition as
Alternative
to
Restaurant
Meal
Product Tests
to Choose
Distribution
Channel(s)
Improve
Clarity of
Value
Proposition
3
4. Industry Trends Send Mixed Signals to Comet
Frozen Food Trends
Frozen food dollar and unit sales are decreasing: dropped to $8.1 billion in 2012; expected to steadily decline to
$7.6 billion by 2017
Frozen foods prices steadily increasing
Restaurant brands had 13% increase in $ sales vs. 2 years ago
Grocery Trends
Niche grocery stores increasing
Buyer Trends
41% purchase frozen food exclusively through one channel
Hot topics: natural/organic, local, low-fat, no MSG
12% buyers say they will buy eco-friendly even if its more $
Consumers are switching to value channels
34% of shoppers say they will decrease grocery spend
3-Year Annual Dollar and Unit Volume Trend (MM) – Total Single-Serve Frozen
Dinners
Source: Nielsen Scantrack, US Food/Drug/Mass w/out Wal-Mart
4 Weeks Ending 7/12/010 to 4 Weeks Ending 8/6/13
✗
✔
✗
✗
✗
✗
✔
✔ ✗
✔
✗
4
6. Demographic Comparisons:
More Mixed Messages
Half Foods Shopper Demographics
Income $70,000+
Age Under 35
Spectra BehaviorStage Young Transitionals or
Start-up Families
Spectra LifeStyle Cosmopolitan Centers or
Affluent Suburban Spreads
Education College graduate
Race Non-white, Asian
Occupation Professional/Managerial
Region West
Comet Restaurant-Goer Demographics
Income $70,000+
Age 45+
Spectra BehaviorStage Established Couples or
Empty Nest Couples
Spectra LifeStyle Cosmopolitan Centers or
Affluent Suburban Spreads
Education College graduate
Race White
Occupation Full-time
Professional/Managerial
Region East
6
7. Comet’s Wins with Respondents
Analyzed verbatim
responses to the
question “Based on
the product
information you just
saw, what is there
about Comet frozen
foods that you think
you’d like?”
Top Three
Flavor
Price
Easy Preparation
7
8. Strength: Flavor Concepts
Consumers are excited about the proposed varieties and the overall concept
of frozen Asian Cuisine
Mentioned 85 times in verbatim responses
42% of respondents thought that the flavors available were either much better or
somewhat better than competitors products
#1 Pad Thai Noodles
with Grilled Chicken
8
9. Strength: Price
Price was consistently listed as
something the consumers liked in
the verbatim answers
Consumers that believe the price is
better are more likely to be buyers
Current price situates Comet as a
premium product, positioned well to
increase perception of value
Current Price = $6.49/ entrée Note: Numbers listed are frequencies of respondent answers
9
10. Strength: Quick Preparation
Analysis of “Easy to Prepare” and “Quick to Prepare” show that
more respondents believe that the product would be quick to prepare than it
would be easy to prepare.
If consumers believe that the overall ease of preparation is much better or
somewhat better than alternatives the consumer is more likely to be a buyer.
Belief of Easy Preparation= More likely to be buyer
55% Agree the dish would be quick to prepare
10
11. Comet Faces Challenges with Consumers:
Low Value, Low Purchase Frequency
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Frequency of Purchase
Once a Month All other Categories Never
Customers perceive low value
Value Rating
0 – 32%
Purchase Intent
67-100%≠
• Intuition:
• 88% said it offered better nutritional value
• 78% said there were few to no alternatives
• 97% said it was easier to prepare than competitors
products
• 91% said your price compared to your competitors was
about the same or better
11
12. Challenge: Limiters to Volume Potential,
Trial Concept Issues
Comet
Restaurants
Half
Foods
Low brand recognition due to differing Regions:
• Half Food heavily located in the West
• Comet Restaurant Group heavily Located in the East
12
13. Challenge: Message Clarity
8%
10%
12%
55%
15%
How well was the Product Explained?
Extremely Well
Very Well
Somewhat Well
Slightly Well
Not Well at all
Issues with Message Clarity:
• 26% - Noted an absence of Nutritional Value facts
• 8% - Noted an absence of cooking Instructions
*Note : 47% said: “Nothing”, “Don’t like frozen Meals”, “Don’t like Asian food”,
these are personal preferences and were not taken into account.
13
Eco-Friendly Purchasing
I will buy eco-friendly
option even if it is
more expensive
I prefer to buy eco-
friendly products, but
they are more
expensive, so I buy
non-eco-friendly
I buy whatever is
cheapest/better
value
I do not like or buy
eco-friendly products
14. Message Clarity Aids Value Perception,
Increases Purchase Intent
Message
Clarity
Value
Perception
Purchase
Intent
Poor Message
Clarity
Positive
Message
Clarity
139
respondents
58
respondents
More likely to
view product as
“poor value”
More likely to
have low
purchase intent
More likely to
view product as
“good value”
More likely to
have high
purchase intent
Respondents who thought
“poor clarity” more likely
to think “average value”
Message clarity
adds to value,
which adds to
purchase intent
14
15. Highlighting Nutritional Content
Important for Purchase Intent
Association exists
between perception of
healthiness/nutritional
content and purchase
intent.
Consumers that believe
nutritional content is
much or somewhat
better than competition
are MORE likely to
purchase.
$48
$42
$36
$30
$24
$18
$12
$6
$0
Label Claims Dollar Sales (Billions)
Note: Y-axis scaled in billions
15
16. Concerns with Half Foods Demographic
Alignment
Frequency Annual
Income
Education Region Usually
Shop For?
Race Age
Most
frequent
$50k-$75k
(24.3%)
Some
college
(36%)
East north
central
(20.6%)
Grocery
store/super
market
(55.9%)
Caucasian
(80.9%)
48-57
2nd most
freq.
<$25k
(19.9%)
Complete
college
(28.7%)
South
Atlantic
(19.9%)
Wal-Mart
(33.1%)
African
American
(6.6%)
37-47
3rd most
freq.
$75k-$100k
(14%)
Complete
high school
(21.3%)
West north
central
(14.0%)
Asian
(6.6%)
Of customers reporting top-two box purchase intent…
16
18. Improve Clarity of Value Proposition
Give consumers a clear picture of WHY they should buy Comet frozen
foods
Nutritional facts highlighted on package
Use sustainability as a secondary selling point
100% Sustainable
+
Low Sodium
No MSG!
High Protein
All Natural
Nutritional Facts
19. Reposition as Alternative to
Restaurant Meal
Portray in advertising and marketing materials as gourmet food brought into
the home
Improve package quality to further enhance the feeling of a fancy meal
Explore idea of multi-serve frozen entrées to cater to the needs of families
“I like the convenience of being able to prepare a restaurant style
meal in my own home at a reasonable price” –Survey Respondent
“I am always looking for good Asian/Chinese food that I do not have
to go to my favorite restaurant for” –Survey Respondent
20. Comet Foods
Frozen
Entrees
Retailer #1 Retailer #2 Retailer #3
Most Likely
Purchasers
Product Tests to Choose Distribution
Channels
Administer product tests to top box CPI to determine most likely customers
Test in groceries other than Half Foods that align with most likely customer
Select several top performers
Comet Frozen
Entrees
Half Foods
Stores
Most Likely
Purchasers?
Current : Proposed:
21. Redesigned Implementation Readies
Comet for Launch
Comet
Frozen
Meal Ready
for Launch!
Improve
Clarity of
Value
Proposition
Reposition as
Alternative
to Restaurant
Meal
Product Tests
to Choose
Distribution
Channels
21
22. Comet Meals
WWSD Solutions
Shelby Fletcher, Michael Greim, Rebecca Schultz, Laurie Sites
Appendices
Appendix A: Affect of Region on Purchase Intent
Appendix B: Purchase Frequency and Number of Units
Appendix C: Clarity-Value Association
Appendix D: Value-Purchase Intent Association
Appendix E: Nielsen Learnings on Premium Priced Products
Appendix F: Price- Purchase Intent Association
Appendix G: Ease of Preparation- Purchase Intent Association
Q&A
22
24. Appendix B: Purchase Frequency and
Number of Units
Consumers’ perception
of value positively
affects purchase
frequency
Consumers’ perception
of message clarity
positively affects
number of units
purchased on first trial
24
25. Appendix C: Clarity-Value Association
• Product explained well -> more
likely to rate value positively
• Product explained poorly -> more
likely to rate value poorly
25
26. Appendix D: Value-Purchase Intent
Association
• People not interested in buying -> more
likely to rate value poorly
• People interested in buying -> more
likely to rate value positively
• People who rate value average -> more
likely to not buy
26
29. Appendix G: Ease of Preparation –
Purchase Intent Association
• Believe preparation
would be much
better More likely
to be a buyer
• Believe preparation
would be somewhat
better More likely
to be a buyer
Editor's Notes
Rebecca
Rebecca
Rebecca
Michael: find data
Crosstabs shows a relationship between CUNI and CFREG
Regression shows the more often you go the more units you purchase per trip increase frequency of trips = increase units purchased per trip
Regressions shows higher CPV leads to an increase in CFREQ
Michael: find data
Regression alone on Purchase intent showed being from the west coast made you less likely to purchase than if you were from the east coast (must be from brand recognition)
Also supporting this was The New England area had the highest unstandardized regression coefficient
Also a challenge in how the product was being explained.
Following these recommendations to improve the overall concept of Comet Frozen Foods will increase the sales potential
Nutritional facts on package
Use sustainability angle as a secondary selling point
Portray in advertising as gourmet food brought into home
Improve package quality
Explore idea of multi-serve frozen entrees
Administer product tests to top-box CPI to determine most likely customers
Test in groceries other than Half Foods that align with likely customers
Select several top performers
Stay on top of industry trends and adjust marketing accordingly
Emphasize sustainability message when market is more receptive
“How well do you think the manufacturer explained the product in the info you saw?”