0
The User Experience Disciplines<br />
Overview<br />User-Centered Design (UCD)<br />User Experience (UX)<br />Disciplines of UX<br />Core Tools & Skills<br />
User-Centered Design<br />
What is User-Centered Design? <br />User-Centered Design is a process that brings the user’s needs into consideration from...
Technical Requirements – e.g. What is technically and organizationally feasible?</li></ul>User Needs<br />Technical Requir...
User Experience<br />
What is the User Experience?<br />User Experience (UX) is about how a person feels about using a system or device.<br />Us...
Subjective
Philosophical
Dynamic</li></ul>It is not:<br /><ul><li>Designed
Objective
Procedural
Static</li></ul>Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morvill...
What is the User Experience?<br />Useful – “As practitioners, we can't be content to paint within the lines drawn by manag...
What is the User Experience?<br />Desirable – “Our quest for efficiency must be tempered by an appreciation for the power ...
What is the User Experience?<br />Accessible – “Just as our buildings have elevators and ramps, our web sites should be ac...
What is the User Experience?<br />Credible – “Thanks to the Web Credibility Project, we're beginning to understand the des...
What is the User Experience?<br />Findable – “We must strive to design navigable web sites and locatable objects, so users...
What is the User Experience?<br />Usable – “Ease of use remains vital, and yet the interface-centered methods and perspect...
What is the User Experience?<br />Valuable – “Our sites must deliver value to our sponsors. For non-profits, the user expe...
Disciplines<br />
The Six Core Disciplines of User Experience<br />Identifying and organizing information within a product or system in a pu...
Identifying and organizing information within a product or system in a purposeful & meaningful way.<br />The Six Core Disc...
The Six Core Disciplines of User Experience<br />Identifying and organizing information within a product or system in a pu...
Identifying and organizing information within a product or system in a purposeful & meaningful way.<br />Information Archi...
Career Progression<br />Director<br />Manager<br />Lead IA / Team Lead<br />Intern<br />Information Architect<br />(junior...
Core tools & skills<br />
Resume & references<br />
Online presence & portfolio<br />
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The UX Disciplines

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A short presentation on the disciplines of UX that I gave for Samantha Starmer's class at UW.

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  • Great Slides :) I like all about the UX do you the twitters links of your collaborators?
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  • I found your doc very interesting and republished it on my blog (french) : http://users-experiential.net/the-ux-disciplines-par-blinkux/
    Thank you for sharing all that stuff !
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Transcript of "The UX Disciplines"

  1. 1. The User Experience Disciplines<br />
  2. 2. Overview<br />User-Centered Design (UCD)<br />User Experience (UX)<br />Disciplines of UX<br />Core Tools & Skills<br />
  3. 3. User-Centered Design<br />
  4. 4. What is User-Centered Design? <br />User-Centered Design is a process that brings the user’s needs into consideration from the beginning of the project.<br />While projects inherently take into consideration a set of defined business objectives and technical requirements, they often fail to consider the user’s needs.<br /><ul><li>Business Objectives – e.g. What can be financially viable?
  5. 5. Technical Requirements – e.g. What is technically and organizationally feasible?</li></ul>User Needs<br />Technical Requirements<br />Business Objectives<br />User Needs – e.g. What do users need for a good experience?<br />Adapted from “Human-Centered Design” by IDEO<br />
  6. 6. User Experience<br />
  7. 7. What is the User Experience?<br />User Experience (UX) is about how a person feels about using a system or device.<br />Useful<br />Desirable<br />Usable<br />It is:<br /><ul><li>Designed for
  8. 8. Subjective
  9. 9. Philosophical
  10. 10. Dynamic</li></ul>It is not:<br /><ul><li>Designed
  11. 11. Objective
  12. 12. Procedural
  13. 13. Static</li></ul>Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  14. 14. What is the User Experience?<br />Useful – “As practitioners, we can't be content to paint within the lines drawn by managers. We must have the courage and creativity to ask whether our products and systems are useful, and to apply our deep knowledge of craft and medium to define innovative solutions that are more useful.”<br />Useful<br />Desirable<br />Usable<br />Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  15. 15. What is the User Experience?<br />Desirable – “Our quest for efficiency must be tempered by an appreciation for the power and value of image, identity, brand, and other elements of emotional design.”<br />Useful<br />Desirable<br />Usable<br />Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  16. 16. What is the User Experience?<br />Accessible – “Just as our buildings have elevators and ramps, our web sites should be accessible to people with disabilities (more than 10% of the population). Today, it's good business and the ethical thing to do. Eventually, it will become the law.”<br />Useful<br />Desirable<br />Usable<br />Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  17. 17. What is the User Experience?<br />Credible – “Thanks to the Web Credibility Project, we're beginning to understand the design elements that influence whether users trust and believe what we tell them.”<br />Useful<br />Desirable<br />Usable<br />Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  18. 18. What is the User Experience?<br />Findable – “We must strive to design navigable web sites and locatable objects, so users can find what they need.”<br />Useful<br />Desirable<br />Usable<br />Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  19. 19. What is the User Experience?<br />Usable – “Ease of use remains vital, and yet the interface-centered methods and perspectives of human-computer interaction do not address all dimensions of web design. In short, usability is necessary but not sufficient.”<br />Useful<br />Desirable<br />Usable<br />Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  20. 20. What is the User Experience?<br />Valuable – “Our sites must deliver value to our sponsors. For non-profits, the user experience must advance the mission. With for-profits, it must contribute to the bottom line and improve customer satisfaction.”<br />Useful<br />Desirable<br />Usable<br />Valuable<br />Accessible<br />Findable<br />Credible<br />”The User Experience Honeycomb" by Peter Morville<br />
  21. 21. Disciplines<br />
  22. 22. The Six Core Disciplines of User Experience<br />Identifying and organizing information within a product or system in a purposeful & meaningful way.<br />Planning for the creation, delivery, and governance of useful, usable content.<br />Understanding the people who use a product or system through observations.<br />Information Architecture<br />Content Strategy<br />User Research<br />Designing the interactive behaviors of a product or system with a specific focus on their use.<br />Designing the visual qualities of a product or system in an aesthetically pleasing way.<br />Measuring the quality of a user’s experience when interacting with a product or system.<br />Interaction Design<br />Usability Evaluation<br />Visual <br />Design<br />
  23. 23. Identifying and organizing information within a product or system in a purposeful & meaningful way.<br />The Six Core Disciplines of User Experience<br />Planning for the creation, delivery, and governance of useful, usable content.<br />Understanding the people who use a product or system through observations.<br />Search<br />Taxonomy<br />Findability<br />Information Architecture<br />Information Architecture<br />Content Strategy<br />User Research<br />Information Analysis<br />Library Science<br />Information Architecture<br />Designing the interactive behaviors of a product or system with a specific focus on their use.<br />Designing the visual qualities of a product or system in an aesthetically pleasing way.<br />Measuring the quality of a user’s experience when interacting with a product or system.<br />Interaction Design<br />Usability Evaluation<br />Visual <br />Design<br />Information Design<br />Information Strategy<br />Wayfinding<br />
  24. 24. The Six Core Disciplines of User Experience<br />Identifying and organizing information within a product or system in a purposeful & meaningful way.<br />Planning for the creation, delivery, and governance of useful, usable content.<br />Understanding the people who use a product or system through observations.<br />Information Architecture<br />Content Strategy<br />User Research<br />Designing the interactive behaviors of a product or system with a specific focus on their use.<br />Designing the visual qualities of a product or system in an aesthetically pleasing way.<br />Measuring the quality of a user’s experience when interacting with a product or system.<br />Interaction Design<br />Usability Evaluation<br />Visual <br />Design<br />
  25. 25. Identifying and organizing information within a product or system in a purposeful & meaningful way.<br />Information Architecture<br />The Six Core Disciplines of User Experience<br />Planning for the creation, delivery, and governance of useful, usable content.<br />Understanding the people who use a product or system through observations.<br />UX Design<br />Content Strategy<br />User Research<br />Designing the interactive behaviors of a product or system with a specific focus on their use.<br />Designing the visual qualities of a product or system in an aesthetically pleasing way.<br />Measuring the quality of a user’s experience when interacting with a product or system.<br />Interaction Design<br />Usability Evaluation<br />Visual <br />Design<br />
  26. 26. Career Progression<br />Director<br />Manager<br />Lead IA / Team Lead<br />Intern<br />Information Architect<br />(junior, mid-level, Senior)<br />
  27. 27. Core tools & skills<br />
  28. 28. Resume & references<br />
  29. 29. Online presence & portfolio<br />
  30. 30. Presentation skills<br />
  31. 31. Interviewing<br />
  32. 32. Not everyone’s boss is Michael Scott<br />
  33. 33. …They are more like David Wallace.<br />
  34. 34. Thank You<br />
  35. 35. Questions<br />
  36. 36. Follow-up questions<br />Consulting: BlinkInteractive.com<br />Personal: NickFinck.com<br />Email: nick@blinkinteractive.com<br />Twitter: @nickf<br />
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