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Designing for
UX Innovate Program | 2014.02.18
Khong Chee Weng
Universal Usability & Interaction Design (UUID) SIG
Interface Design Department | Faculty of Creative Multimedia
Multimedia University | cwkhong@mmu.edu.my
Functional
Spec
UI/UX Wireframes
Visual
Design
A typical UI-UX Project
This is reasonable, but the process is NOT GOOD enough!
Clients
UX starts with People
UX focuses on having a deep understanding of USERS,
what they need,
what they value,
their abilities,
and also their limitations.
User’s
Needs
Business
Needs
UX
(Source: Google, 2013)
:: Involving USERS
from the beginning &
throughout the design
process.
::Designing for Your
Users
It is all about making
your design usable.
(Norman on ‘Thoughtful Design’,
2008)
USABILITY is at the
heart of the user
experience (UX).
Poor usability can
lead users to abandon
sites and it can cost
businesses thousands
and thousands of
dollars.
(Source: www.goodui.org)
Minimalist Design
(Source: onetrapixel, 2013)
Skeuomorphism vs. Flat Design
(Source: Vukovic, 2013)
Typical 404 Error Webpages
User-friendly Error Webpage
User-friendly Error Webpage
A B
(Source: Interaction Design Foundation)
Mapping refers to the relationship between an object, either in the physical or virtual world, and its functions.
UX and Mapping
Top-down
support
and
implementation
User Research
Design Ethnography on Mobile Application & Social Interactions
© 2014. Interface Design Dept., FCM, MMU
User persona
User Persona & Scenario
© 2014. Interface Design Dept., FCM, MMU
© 2014. Interface Design Dept., FCM, MMU
Focus Group for Future Service Design
© 2014. Interface Design Dept., FCM, MMU
Icon Design Development:
Mom-i Case Study
© 2014. Interface Design Dept., FCM, MMU
© 2014. Interface Design Dept., FCM, MMU
Lo-fi Prototyping & Wireframe
Lo-fi Prototyping & Wireframe
© 2014. Interface Design Dept., FCM, MMU
Lo-fi Prototyping & Wireframe
© 2014. Interface Design Dept., FCM, MMU
Lo-fi Prototyping & Wireframe
© 2014. Interface Design Dept., FCM, MMU
© 2014. Interface Design Dept., FCM, MMU
Hi-fi Prototyping
(Extract from http://ewamalaysia.com.my/ (October 2011)
Web UI Prototyping (Before)
© 2014. Interface Design Dept., FCM, MMU
Web UI Prototyping (After): Windows 8
Usability Testing
© 2014. Interface Design Dept., FCM, MMU
4.02 4.14 4.16 4.23 4.04
0
1
2
3
4
5
6
7
Overall
Reaction to
Software
Performance
Screen Terminology
& Software
Feedback
Learning Software
Capabilities
AverageRating
Categories
Overall User Satisfaction Rating
Rating
User Satisfaction Rating
Overall user satisfaction scores towards ABC Software is 4.11 out of 7.00.
© 2014. Interface Design Dept., FCM, MMU
© 2014. Interface Design Dept., FCM, MMU
Heuristic/Expert Review:
UI Issue & Design Recommendations
• quick feedback with limited resources
• 5-6 respondents (1-2 experts and 4-5 novice users)
• uses a simple set of design/UI rules where quick judgement
can be made on the design/system being evaluated
• conducted in-house or anywhere convenient
The UX machine
(Source: keepitusable)
Khong Chee Weng
Universal Usability & Interaction Design (UUID) SIG
Interface Design Department | Faculty of Creative Multimedia
Multimedia University | cwkhong@mmu.edu.my

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