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Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
Dealing with a difficult coworker
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Dealing with a difficult coworker

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  • Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  • Transcript

    • 1. Dealing with a difficult coworker
    • 2. Dealing with a difficult coworker A story – The wise man and his nasty friend • A long time ago, there was an old man who lived near a village and was well known for his wisdom and teachings. • He used to share his knowledge through lectures and meetings and his whole community was very pleased for having him around.
    • 3. Dealing with a difficult coworker A story – The wise man and his nasty friend • However, he used to be followed by a man that disagreed and criticized his blessed messages. • That nasty person was always trying to damage his image around the village. • And because of that many people didn’t like him.
    • 4. Dealing with a difficult coworker A story – The wise man and his nasty friend • After few years, the nasty man became very sick and died. • And many people noticed that the wise man was quite sad during the funeral services. • And then, someone decided to ask him the reasons of his sadness and concerns.
    • 5. Dealing with a difficult coworker A story – The wise man and his nasty friend • “Master, why are you so sad?” • “Well, today a good friend of mine has died.” • “But how could he be your friend? Since he was behaving badly, trying to damage your image, teaching and always questioning you.” • “Believe me, he was the only one that pushed me to improve myself, helping me to think and rethink about my words and actions without any flattering comments”.
    • 6. Dealing with a difficult coworker A difficult point-of-view • We need to agree that it is very difficult to accept the wise man’s teachings when he referred to a nasty person. • And no one would like to have a friend like that.
    • 7. Dealing with a difficult coworker Main benefits • But it is important to bear in mind that in many cases, such negative people help us: – to be more aware of our own attitudes, – to keep control, – to behave better and – to go even further.
    • 8. Dealing with a difficult coworker Introduction – 05 Strategies • But besides that we would like to share 05 strategies to deal with a nasty coworker. • Remembering that he or she could be your real friend.
    • 9. Dealing with a difficult coworker Strategy 01 – Be prepared for a conflict • The best way to deal with a conflict is to anticipate it, developing ways to handle a debate, remembering: – – – – – – – Don’t be wishy-washy. Do uphold your morals and values Don’t be arrogant. Be self-confident. Be willing to compromise. Don’t let him/her get under your skin. Keep control of the situation.
    • 10. Dealing with a difficult coworker Strategy 02 – Don’t fuel the fire • Don´t try to retaliate since it could be the worst thing you can do. • Any exchange of negative words will fuel such destructive relationship and you are opening the door for them to make you look like the bad guy. • Instead, use the oldest trick in the book: – Kill it with kindness.
    • 11. Dealing with a difficult coworker Strategy 03 – Lend a helping hand • Although not beneficial in all situations, sometimes a difficult person is simply a troubled person looking for a friend. • Unfortunately, this co-worker ends up making enemies instead of friends because they don’t have the necessary social skills. • Break down that barrier and you may find someone who could use as a friend.
    • 12. Dealing with a difficult coworker Strategy 04 – Get a third-party involved • No matter how competent and wonderful a person you are, you just can’t win everyone over. • If a difficult co-worker is not receptive to your attempts at defusing the situation, enlist a neutral third-party to help navigate the choppy waters.
    • 13. Dealing with a difficult coworker Strategy 05 – Move on • You tried to make nice, and it just didn’t work. • There comes a point where you have to hang up your hat and admit that the situation just isn’t going to resolve itself. • If you can honestly say you gave it your best shot and you’re still stuck with a disruptive co-worker, it’s not worth the stress to work day in and day out in a combative environment.
    • 14. Dealing with a difficult coworker Our References • The following are referenced in this presentation: – Insider Toolbox http://www.aftermarket.org/Magazine/In siderArchives/Toolbox/DifficultCoWor kers.aspx – Ivillage http://www.ivillage.com/20-ways-dealdifficult-co-workers/4-a-283591 – Real Simple http://www.realsimple.com/worklife/etiquette/rude-coworkers00100000077253/index.html – The Manager´s Minute http://www.nationalseminarstraining.co m/managersminute/MGRMIN_0811/arti cle1.cfm
    • 15. Dealing with a difficult coworker Our Business Contacts Feel free to send us an e-mail. Our Website: www.licoreis.com Our E-mail: licoreis@licoreis.com licoreis@licoreis.com.br Linkedin: Roberto de Paula Lico Júnior Skype: roberto.lico

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