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Pharmaceutical care is the responsible 
provision of drug therapy for the purpose 
of achieving definite outcomes that 
improve a patient's quality of life . 
These outcomes are, 
Cure of a disease 
Preventing a disease or symptomatology 
Arresting or slowing of a disease process 
Elimination or reduction of a patient’s symptomatology 
D E F I N I T I O N
Pharmaceutical care involves the process through which a 
pharmacist cooperates with a patient and other 
professionals in designing, implementing, and monitoring a 
therapeutic plan that will produce specific therapeutic 
outcomes for the patient. This in turn involves three major 
functions: 
Identifying potential 
and actual drug-related 
problems 
Resolving actual 
drug-related problems 
Preventing drug-related 
problems
The goal of Pharmaceutical Care is to optimize 
the patient's health-related quality of life, and 
achieve positive clinical outcomes, within realistic 
economic expenditures. 
To achieve this goal, the following must be 
accomplished: 
The Goal of Pharmaceutical Care
Interaction between the pharmacist and the patient must occur to assure that a relationship based upon 
caring, trust, open communication, cooperation, and mutual decision making is established and maintained. 
In this relationship, the pharmacist holds the patient's welfare paramount, maintains an appropriate attitude of 
caring for the patient's welfare, and uses all his/her professional knowledge and skills on the patient's behalf. 
In exchange, the patient agrees to supply personal information and preferences, and participate in the 
therapeutic plan. The pharmacist develops mechanisms to assure the patient has access to pharmaceutical care 
at all times. 
How to Achieve The Goal of Pharmaceutical Care
• Pharmacists must collect and/or generate subjective and objective information 
regarding the patient's general health and activity status, past medical history, 
medication history, social history, diet and exercise history, history of present illness, 
and economic situation (financial and insured status). 
• Sources of information may include, but are not limited to, the patient, medical 
charts and reports, pharmacist-conducted health/physical assessment, the patient's 
family or caregiver, insurer, and other healthcare providers including physicians, 
nurses, mid-level practitioners and other pharmacists. 
• Since this information will form the basis for decisions regarding the development 
and subsequent modification of the drug therapy plan, it must be timely, accurate, 
and complete, and it must be organized and recorded to assure that it is readily 
retrievable and updated as necessary and appropriate. Patient information must be 
maintained in a confidential manner. 
How to Achieve The Goal of Pharmaceutical Care
• Based upon a thorough understanding of the patient and his/her condition or disease and its treatment, the 
pharmacist must, with the patient and with the patient's other healthcare providers as necessary, develop an 
outcomes-oriented drug therapy plan. The plan may have various components which address each of the 
patient's diseases or conditions. In designing the plan, the pharmacist must carefully consider the psycho-social 
aspects of the disease as well as the potential relationship between the cost and/or complexity of 
therapy and patient adherence. 
How to Achieve The Goal of Pharmaceutical Care
•As one of the patient's advocates, the pharmacist assures the 
coordination of drug therapy with the patient's other healthcare 
providers and the patient. In addition, the patient must be 
apprised of (1) various pros and cons (i.e., cost, side effects, 
different monitoring aspects, etc.) of the options relative to drug 
therapy and (2) instances where one option may be more 
beneficial based on the pharmacist's professional judgment. 
•The essential elements of the plan, including the 
patient's responsibilities, must be carefully and completely 
explained to the patient. Information should be provided 
to the patient at a level the patient will understand. The 
drug therapy plan must be documented in the patient's 
pharmacy record and communicated to the patient's other 
healthcare providers as necessary. 
How to Achieve The Goal of Pharmaceutical Care
 The pharmacist providing Pharmaceutical Care must assume ultimate responsibility for assuring that his/her 
patient has been able to obtain, and is appropriately using, any drugs and related products or equipment called for 
in the drug therapy plan. 
 The pharmacist must also assure that the patient has a thorough understanding of the disease and the 
therapy/medications prescribed in the plan. 
How to Achieve The Goal of Pharmaceutical Care
 The pharmacist is responsible for monitoring the patient's progress in achieving the specific outcomes 
according to strategy developed in the drug therapy plan. 
 The pharmacist coordinates changes in the plan with the patient and the patient's other healthcare providers 
as necessary and appropriate in order to maintain or enhance the safety and/or effectiveness of drug therapy and 
to help minimize overall healthcare costs. 
How to Achieve The Goal of Pharmaceutical Care
 Patient progress is accurately documented in the pharmacy record and communicated to the patient and to 
the patient's other healthcare providers as appropriate. The pharmacist shares information with other healthcare 
providers as the setting for care changes thus helping assure continuity of care as the patient moves between the 
community setting, the institutional setting, and the long-term care setting. 
How to Achieve The Goal of Pharmaceutical Care
Lack of those elements, such as communication skills, could led unwanted situations to 
occur, here is the example. 
Proportion of parents who give cough and 
cold medicines to children < 4 years old 
In January 2013, the C.S. Mott Children’s Hospital National Poll on Children’s Health 
asked a national sample of parents of children age 0-3 years about their use of cough 
and cold medicines. 
Effect of Lack Quality
oOver-the-counter cough and cold medicines 
have warning labels that say these products 
should not be given to children under four 
years old. 
o4 in 10 parents reported giving cough 
medicine or multi-symptom cough and cold 
medicine to their children under four years 
old. 
o1 in 4 parents reported giving 
decongestants to their children under four 
years old. 
Effect of Lack Quality

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Pharmaceutical Care

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  • 3. Pharmaceutical care is the responsible provision of drug therapy for the purpose of achieving definite outcomes that improve a patient's quality of life . These outcomes are, Cure of a disease Preventing a disease or symptomatology Arresting or slowing of a disease process Elimination or reduction of a patient’s symptomatology D E F I N I T I O N
  • 4. Pharmaceutical care involves the process through which a pharmacist cooperates with a patient and other professionals in designing, implementing, and monitoring a therapeutic plan that will produce specific therapeutic outcomes for the patient. This in turn involves three major functions: Identifying potential and actual drug-related problems Resolving actual drug-related problems Preventing drug-related problems
  • 5. The goal of Pharmaceutical Care is to optimize the patient's health-related quality of life, and achieve positive clinical outcomes, within realistic economic expenditures. To achieve this goal, the following must be accomplished: The Goal of Pharmaceutical Care
  • 6. Interaction between the pharmacist and the patient must occur to assure that a relationship based upon caring, trust, open communication, cooperation, and mutual decision making is established and maintained. In this relationship, the pharmacist holds the patient's welfare paramount, maintains an appropriate attitude of caring for the patient's welfare, and uses all his/her professional knowledge and skills on the patient's behalf. In exchange, the patient agrees to supply personal information and preferences, and participate in the therapeutic plan. The pharmacist develops mechanisms to assure the patient has access to pharmaceutical care at all times. How to Achieve The Goal of Pharmaceutical Care
  • 7. • Pharmacists must collect and/or generate subjective and objective information regarding the patient's general health and activity status, past medical history, medication history, social history, diet and exercise history, history of present illness, and economic situation (financial and insured status). • Sources of information may include, but are not limited to, the patient, medical charts and reports, pharmacist-conducted health/physical assessment, the patient's family or caregiver, insurer, and other healthcare providers including physicians, nurses, mid-level practitioners and other pharmacists. • Since this information will form the basis for decisions regarding the development and subsequent modification of the drug therapy plan, it must be timely, accurate, and complete, and it must be organized and recorded to assure that it is readily retrievable and updated as necessary and appropriate. Patient information must be maintained in a confidential manner. How to Achieve The Goal of Pharmaceutical Care
  • 8. • Based upon a thorough understanding of the patient and his/her condition or disease and its treatment, the pharmacist must, with the patient and with the patient's other healthcare providers as necessary, develop an outcomes-oriented drug therapy plan. The plan may have various components which address each of the patient's diseases or conditions. In designing the plan, the pharmacist must carefully consider the psycho-social aspects of the disease as well as the potential relationship between the cost and/or complexity of therapy and patient adherence. How to Achieve The Goal of Pharmaceutical Care
  • 9. •As one of the patient's advocates, the pharmacist assures the coordination of drug therapy with the patient's other healthcare providers and the patient. In addition, the patient must be apprised of (1) various pros and cons (i.e., cost, side effects, different monitoring aspects, etc.) of the options relative to drug therapy and (2) instances where one option may be more beneficial based on the pharmacist's professional judgment. •The essential elements of the plan, including the patient's responsibilities, must be carefully and completely explained to the patient. Information should be provided to the patient at a level the patient will understand. The drug therapy plan must be documented in the patient's pharmacy record and communicated to the patient's other healthcare providers as necessary. How to Achieve The Goal of Pharmaceutical Care
  • 10.  The pharmacist providing Pharmaceutical Care must assume ultimate responsibility for assuring that his/her patient has been able to obtain, and is appropriately using, any drugs and related products or equipment called for in the drug therapy plan.  The pharmacist must also assure that the patient has a thorough understanding of the disease and the therapy/medications prescribed in the plan. How to Achieve The Goal of Pharmaceutical Care
  • 11.  The pharmacist is responsible for monitoring the patient's progress in achieving the specific outcomes according to strategy developed in the drug therapy plan.  The pharmacist coordinates changes in the plan with the patient and the patient's other healthcare providers as necessary and appropriate in order to maintain or enhance the safety and/or effectiveness of drug therapy and to help minimize overall healthcare costs. How to Achieve The Goal of Pharmaceutical Care
  • 12.  Patient progress is accurately documented in the pharmacy record and communicated to the patient and to the patient's other healthcare providers as appropriate. The pharmacist shares information with other healthcare providers as the setting for care changes thus helping assure continuity of care as the patient moves between the community setting, the institutional setting, and the long-term care setting. How to Achieve The Goal of Pharmaceutical Care
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  • 14. Lack of those elements, such as communication skills, could led unwanted situations to occur, here is the example. Proportion of parents who give cough and cold medicines to children < 4 years old In January 2013, the C.S. Mott Children’s Hospital National Poll on Children’s Health asked a national sample of parents of children age 0-3 years about their use of cough and cold medicines. Effect of Lack Quality
  • 15. oOver-the-counter cough and cold medicines have warning labels that say these products should not be given to children under four years old. o4 in 10 parents reported giving cough medicine or multi-symptom cough and cold medicine to their children under four years old. o1 in 4 parents reported giving decongestants to their children under four years old. Effect of Lack Quality