An expert system is a type of artificial intelligence software that uses human knowledge to solve complex problems. It consists of a knowledge base that contains facts and rules, an inference engine that applies logic, a user interface for interaction, and a working memory to solve problems. The document provides examples of expert systems that have been used for air traffic control, power plant monitoring, medical diagnosis, and more. It explains that an expert system captures human expertise in a specific domain and uses it to provide solutions or explanations, similar to a human expert.