1. CHAPTER 1 Introduction to Expert Systems

4. Figure 1.1 Some Areas of Artificial Intelligence

7. Figure 1.2 Basic Concept of an Expert System Function

9. Figure 1.3 A Possible Problem and Knowledge Domain Relationship

10. Table 1.1 Differing Views of Technology How will it help me? Is it worth the trouble and expense? How reliable is it? Consumer How can I extend it? Researcher How can I best implement it? Technologist What can I use it for? Manager Question Person

17. Figure 1.4 Development of an Expert System