An expert system is a computer application that uses specialized knowledge to guide complex tasks usually requiring human expertise. It uses an inference engine to apply logic rules to a knowledge base of facts to provide advice and explanations. Expert systems are used in fields like accounting, medicine, manufacturing, and human resources to consistently provide answers to repetitive decisions and processes while maintaining large stores of information. They have advantages like constant availability and ability to serve multiple users, but lack common sense reasoning and cannot adapt without changing the knowledge base.