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Forms of Communication and Communication Channels

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outlines of Forms of Communication and Communication Channels

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  • 1. ASHOKRAJA BALLA REGNO:S20126 CENTRE FOR BIOINFORMATICS PONDICHERRY UNIVERSITY Forms of Communication and Communication Channels
  • 2. Forms of Communication
    • Non-verbal communication:
    • Process of communicating without words
    • Gestures, facial expressions, spatial relation ship
    • Less structured
  • 3. Forms of Communication
    • 2. Verbal Communication:
    • It consists of words arranged in meaningful patterns
    • Arrange that words according to the rules of grammar, put the various parts of speech in the proper sequence
    • Transmit the message in spoken or written form
  • 4. Forms of Communication
    • Oral communication provides the opportunity for feedback, when people communicating orally , they can understand the message by asking questions
    • Written forms of communication are more appropriate and effective
    • When the audience is large and geographically dispersed written forms of communication is more effective
  • 5. Communication Process
    • Communication can be broken into six phases
    • The sender has an idea
    • The sender encodes the idea
    • The sender transmits the message
    • The receiver gets the message
    • The receiver decodes the message
    • The receiver sends feedback
  • 6. Role of Channels
    • It is a medium between the sender and receiver
    • Channels plays a role in between the phase 3 and phase 4
  • 7. Channels of Communication
    • Channel is the medium through which information is conveyed
    • Carrier of the information
    • Each channel has certain constraints as well as advantages in terms of transmitting messages
  • 8. Characteristics Of Media
    • Basic Characteristics Of Media is the carrying of the information
    • The characteristics of media can change, based on the type of media
    • Basic types of media are
    • Letter
    • Fax
    • Telephone
    • Email
  • 9. Characteristics Of Media cont..
    • Telephone:
    • Used for instant communication of a short duration
    • Questions and answers must be short and unambiguous
    • Effectiveness is depends on ability to speak clearly and concisely
    • Used for preliminary enquiries about a job or for clarification
  • 10. Characteristics Of Media cont..
    • 2. Letter:
    • Used where there is more time available
    • Allows more space for explanation and persuasion
    • Is the accepted channel of formal application
    • Does not provide instant feedback
    • Leaves the interpretation open ended, hence messages must be carefully constructed
  • 11. Characteristics Of Media cont..
    • 3. Fax:
    • Overtly like letter in structure
    • Provides for immediate receipt, but does not require an immediate response
    • Cannot run in to more than 1 or more pages, hence message must be short
  • 12. Characteristics Of Media cont..
    • 4. Email:
    • Delivery is instant
    • Receipt and decoding may be delayed
    • Does not attract attention immediately
    • Message should be short, with option to view longer attachments that provide more details explanation