MEANING OF COMMUNICATION <ul><li>The term is taken from Latin word “ communis ” which means common. </li></ul><ul><li>Acco...
COMMUNICATION <ul><li>The definition involves the five important point: </li></ul><ul><li>Communication of ideas </li></ul...
COMMUNICATION CYCLE <ul><li>INPUT : the information or ideas the sender wants to give to the receiver </li></ul><ul><li>CH...
OBJECTIVES OF COMMUNICATION <ul><li>Information </li></ul><ul><li>Advice </li></ul><ul><li>Order </li></ul><ul><li>Suggest...
THERE ARE TWO MAIN METHOD OF COMMUNICATION <ul><li>Oral communication </li></ul><ul><li>Written communication </li></ul>
1.ORAL COMMUNICATION <ul><li>It involves exchange of messages, ideas and facts through face-to-face contacts or through me...
ADVANTAGES OF ORAL COMMUNICATION <ul><li>It is more effective, as it is influenced by the direct personal contact of the c...
DEMERITS OF ORAL COMMUNICATION <ul><li>The receiver may not take oral message seriously. </li></ul><ul><li>Greater chances...
2.WRITTEN COMMUNICATION <ul><li>Transmission of message in written words is called written communication. </li></ul><ul><l...
ADVANTAGES OF WRITTEN COMMUNICATION <ul><li>It is taken  more seriously and thus, imposed on parties involved. </li></ul><...
LIMITATIONS OF WRITTEN COMMUNICATION <ul><li>Time consuming and expensive for sending lengthy messages to distinct places....
BARRIERS IN COMMUNICATION <ul><li>Organizational barrier </li></ul><ul><li>Status barrier </li></ul><ul><li>Semantic barri...
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Communication

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Communication

  1. 1. MEANING OF COMMUNICATION <ul><li>The term is taken from Latin word “ communis ” which means common. </li></ul><ul><li>According to T.S Mathews communication is something so simple and difficult that we can never put it in simple words. </li></ul><ul><li>Process of passing information from one person to another. </li></ul><ul><li>The important management functions like directing and controlling are not possible without adequate communication. </li></ul>
  2. 2. COMMUNICATION <ul><li>The definition involves the five important point: </li></ul><ul><li>Communication of ideas </li></ul><ul><li>Should be accurately replicated in the receiver’s mind </li></ul><ul><li>There should be no dilution exaggeration or distortion of ideas </li></ul><ul><li>Feedback is an essential aspect of communication </li></ul><ul><li>The purpose of all communication is to elicit action </li></ul>
  3. 3. COMMUNICATION CYCLE <ul><li>INPUT : the information or ideas the sender wants to give to the receiver </li></ul><ul><li>CHANNEL :letter,fax,phon call, electronic mail etc </li></ul><ul><li>MESSAGE : the actual message that is sent </li></ul><ul><li>OUTPUT : the information the receiver gets </li></ul><ul><li>FEEDBACK: the receiver’s response or non response to the message </li></ul><ul><li>BRAINDRAIN :the possibility of misunderstanding at any step </li></ul>
  4. 4. OBJECTIVES OF COMMUNICATION <ul><li>Information </li></ul><ul><li>Advice </li></ul><ul><li>Order </li></ul><ul><li>Suggestion </li></ul><ul><li>Persuasion </li></ul><ul><li>Education </li></ul><ul><li>Warning </li></ul><ul><li>Raising morale </li></ul><ul><li>Motivation </li></ul>
  5. 5. THERE ARE TWO MAIN METHOD OF COMMUNICATION <ul><li>Oral communication </li></ul><ul><li>Written communication </li></ul>
  6. 6. 1.ORAL COMMUNICATION <ul><li>It involves exchange of messages, ideas and facts through face-to-face contacts or through mechanical or electrical devices like telephone and loudspeaker. </li></ul><ul><li>It is the most natural way of creating understanding. </li></ul>
  7. 7. ADVANTAGES OF ORAL COMMUNICATION <ul><li>It is more effective, as it is influenced by the direct personal contact of the communicator, his personality, pleasing manner and courteous language. </li></ul><ul><li>Can be communicated immediately within the shortest possible time. </li></ul><ul><li>It is least expensive. </li></ul><ul><li>Misunderstanding can be clarified immediately, message can be modified in case of disagreement between the two. </li></ul><ul><li>The communicatee after receiving the message executes the work immediately. </li></ul>
  8. 8. DEMERITS OF ORAL COMMUNICATION <ul><li>The receiver may not take oral message seriously. </li></ul><ul><li>Greater chances of distortion. </li></ul><ul><li>Time consuming. </li></ul><ul><li>It is not suitable when the message is lengthy. </li></ul>
  9. 9. 2.WRITTEN COMMUNICATION <ul><li>Transmission of message in written words is called written communication. </li></ul><ul><li>It takes several forms,e.g letters,memos,notices,circulars,letters, memos, notices etc. </li></ul><ul><li>Suggestion system is also a written communication. </li></ul>
  10. 10. ADVANTAGES OF WRITTEN COMMUNICATION <ul><li>It is taken more seriously and thus, imposed on parties involved. </li></ul><ul><li>It is less expensive method of communication. </li></ul><ul><li>It provides a record. The contents of the message can be easily verified later too. </li></ul><ul><li>It can be transmitted to several persons at the same time. </li></ul><ul><li>It is more suitable for long messages. </li></ul>
  11. 11. LIMITATIONS OF WRITTEN COMMUNICATION <ul><li>Time consuming and expensive for sending lengthy messages to distinct places. </li></ul><ul><li>Necessary explanation can not be provided instantly. It does not provide instant response or feedback. </li></ul><ul><li>It is more rigid. </li></ul><ul><li>It is difficult to maintain secrecy. </li></ul>
  12. 12. BARRIERS IN COMMUNICATION <ul><li>Organizational barrier </li></ul><ul><li>Status barrier </li></ul><ul><li>Semantic barrier </li></ul><ul><li>Inattention barrier </li></ul><ul><li>Perceptual barrier </li></ul><ul><li>Failure to communicate </li></ul>

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