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Oral communication

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Oral communication

  1. 1. ORAL COMMUNICATION By:Anuj Ajay Anika
  2. 2. CONTENTS Introduction  Model of communication  Merits of oral communication  Limitations of oral communication  Barriers  Essentials of effective oral communication  Ways to Improve Oral Communication  Types of oral communication 
  3. 3. It is said that it does not matter what you say, what matters is how you say it
  4. 4. ORAL COMMUNICATION Oral communication describes any type of interaction that makes use of spoken words.It implies communication through mouth.
  5. 5. COMMUNICATION MODEL
  6. 6. MERITS OF ORAL COMMUNICATION Saves time  More forceful  Shades of meaning are conveyed  Immediate feedback  Immediate clarification  Promotes informal communication  More effective with groups  Better for conveying feelings & emotions 
  7. 7. LIMITATIONS OF ORAL COMMUNICATION Distance a hurdle (in absence of mechanical device)  Unsuitable for lengthy messages  Message cannot be retained for long  Word once uttered cannot be taken back  Hard to control voice pitch & tone  Demands thinking coherently as one speaks  May lead to misunderstandings 
  8. 8. BARRIERS Status  Halo  Complexes  Closed & all knowing mind  Poor retention  Premature evaluations  Abstracting  Cognitive dissonance  Language barrier 
  9. 9. ESSENTIALS OF EFFECTIVE ORAL COMMUNICATION Clear pronunciation  Brevity  Precision  Conviction  Logical sequence  Appropriate word choice  Avoid hackneyed phrases & cliches  Natural voice  Finding the right register 
  10. 10. WAYS TO IMPROVE ORAL COMMUNICATION Read  Listen  Speak 
  11. 11. TYPES OF ORAL COMMUNICATION •Face To Face •Video Conferencing •Telephone •Active-Passive Communication •Interviews •Group Discussion •Presentations •Grapevine

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