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Leveraging LinkedIn for B2B:
Transitioning Contacts to Clients
with Rachel Strella
www.strellasocialmedia.com
About LinkedIn
 For some, LinkedIn is just an
online rolodex or resume site
 Unknown to many, LinkedIn is
actually a B2B powerhouse
filled with decision makers
 It works if you know the tools
and can take the time to use it
consistently
Today’s Agenda
 Optimizing your profile
 The 2 gems of LinkedIn
 Groups
 Advanced search
 Connecting with prospects
 Staying relevant with content
 Transitioning contacts to leads
 Training and discussion
Putting Your Plan Into Action
To receive a copy of today’s
presentation, please leave your your
business card or email address!
LinkedIn Profile
LinkedIn Profile
Include a professional photo
 Headshot or brand-relevant
photo
 Ideal size:
Between 200 px x 200 px and
500 px x 500 px
LinkedIn Profile
Complete profile fully
LinkedIn Profile
Include a strong tagline
LinkedIn Profile
 Accurate
 Keyword-laden
 Free of jargon
 Include the name of your
company
LinkedIn Profile
LinkedIn Profile
For banking professionals, I do
not recommend getting too
creative with a headline
Complete contact info
LinkedIn Profile
 Email, phone, address
 Include three websites and
customize them
 Customize domain to
include your name
Complete contact info
LinkedIn Profile
Personalize, Humanize, Summarize
LinkedIn Profile
 First person
 Professional, but
conversational
 Mention experience
 How you help your customers
Write an engaging summary
Write an engaging summary
LinkedIn Profile
Include skills
LinkedIn Profile
 Accurate
 Keyword-laden
 As many as possible (or
versions of as many as
possible)
Include skills
LinkedIn Profile
LinkedIn Groups
LinkedIn Groups**
 Search for groups by keyword
and location
 Select groups that are active
 Join a mix of professional
networking groups and groups
of your target audience
LinkedIn Groups
EMR Billing Client Groups
LinkedIn Groups
The Importance of LinkedIn Groups
 Share content or blog posts
 Contribute to valuable
discussions
 Connect with ideal clients
without having to secure an
email address
LinkedIn Advanced Search
LinkedIn Advanced Search**
Search by:
 Keyword
 Location
 Title
 Industry
 Connection (Group, 2nd, etc.)
LinkedIn Advanced Search
LinkedIn Advanced Search
LinkedIn Advanced Search
Making a Connection
Making a Connection
 Remember to sync your online
and offline efforts by
connecting with people you
meet at networking events and
mixers
Synergy is important
Making a Connection
 Be sure to personalize the
connection message and tell
them how you know them or
why you’re connecting
First impressions matter
Connect Appropriately
Making a Connection
Making a Connection
Networking Follow-up Example
Stacy,
This is Tina Smith. We met last night at the Tri-County
Business Card Exchange. It was a pleasure talking with
you about your business goals. I would love to connect
here and stay in touch.
Sincerely,
Tina
Making a Connection
 Create a template message to
targeted contacts
 Adjust the name of the
connection request
 Make it a goal to connect with
several new people each week
Connecting with Prospects
Making a Connection
Example for our EMR Client
Dear Jill,
This is Beverly Reider with Medical Revenue Solutions.
We offer an integrated EMR and PM web-based
software solution. Our exemplary and ethical medical
billing services help grow our clients’ practices. Please
accept my connection request and tell me more about
you!
Beverly
Making a Connection
Example for The Victory Bank
Dear John,
This is Saul Rivkin. I’m the VP/CRO for The Victory Bank,
founded to optimize the financial lives of businesses &
consumers in Montgomery, Chester and Berks Counties.
I believe you are someone with whom I should connect. I
hope you'll accept my request and tell me more about
you!
Saul
Relevant Content
Relevant Content
 Keeps you top of the mind
 Showcases goodwill, which
helps to build trust
 Contacts remember that you
gave them something and
asked for nothing in return
Valuable Content Matters
Relevant Content
 Find content that’s relevant to
several of your IDEAL clients of
whom you’re already
connected to
 Reach out with the value-
based content
 Aim to reach out to 3
connections each week
Relevant Content
 The best way to start is by
exporting your current
connections into a file
 To do so, go to ‘Network,’ then
‘Contacts’ then ‘Settings’ and
‘Export Connections’
Relevant Content
Relevant Content
 Sort that file by industry, title
or even in order of the top
‘hot’ prospects
 Find content that’s relevant to
their needs
 Send the content with a
personalized message
 Track on the sheet
Relevant Content
Example for EMR client
Relevant Content
Example for Political Risk client
Relevant Content – Tips!
 It’s easier if you can find a
group of people in the same
industry and send them similar
content with a personalized
message
 Subscribe to blogs and
newsletters of your target
clients to aid in finding content
Relevant Content – Tips!
 Put this task in your calendar –
along with making new
connections
 Consider posting some content
to your newsfeed, as well. Add
a personal touch or message
to it.
Transition Contacts to Leads
Transition Contacts to Leads
 It takes 8 to 12 follow-ups
before landing a sale
 B2B transactions tend to have
a longer sales process
 The key is to offer value and
ask for nothing in return
 This tactic alone can result in
direct leads
Transition Contacts to Leads
Engage!
To move the needle beyond content
Transition Contacts to Leads
To move the needle beyond content
 Offer a referral
 Suggest a coffee
 Schedule to talk briefly after a
networking event
Track these items on the spreadsheet, too!
If you have a hot lead, brainstorm how to
keep this prospect in your corner!
LinkedIn Checklist
 Complete and optimize profile
 Join groups of target audience
 Find prospects using the
advanced search tool; connect
appropriately
 Offer valuable content to
selected connections
 Keep the conversation going
and stay top-of-mind
Training
Training
Groups
 Consider a few characteristics
of your target audience. Ideas:
 Industry
 Location
 Title
Training
Advanced Search
 Narrow search criteria
 Keyword(s)
 Title
 Location
*Aim for shared groups
Questions

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Leveraging LinkedIn for B2B: Transitioning Contacts to Clients

  • 1. Leveraging LinkedIn for B2B: Transitioning Contacts to Clients with Rachel Strella www.strellasocialmedia.com
  • 2. About LinkedIn  For some, LinkedIn is just an online rolodex or resume site  Unknown to many, LinkedIn is actually a B2B powerhouse filled with decision makers  It works if you know the tools and can take the time to use it consistently
  • 3. Today’s Agenda  Optimizing your profile  The 2 gems of LinkedIn  Groups  Advanced search  Connecting with prospects  Staying relevant with content  Transitioning contacts to leads  Training and discussion
  • 4. Putting Your Plan Into Action To receive a copy of today’s presentation, please leave your your business card or email address!
  • 6. LinkedIn Profile Include a professional photo  Headshot or brand-relevant photo  Ideal size: Between 200 px x 200 px and 500 px x 500 px
  • 9. Include a strong tagline LinkedIn Profile  Accurate  Keyword-laden  Free of jargon  Include the name of your company
  • 11. LinkedIn Profile For banking professionals, I do not recommend getting too creative with a headline
  • 12. Complete contact info LinkedIn Profile  Email, phone, address  Include three websites and customize them  Customize domain to include your name
  • 14. Personalize, Humanize, Summarize LinkedIn Profile  First person  Professional, but conversational  Mention experience  How you help your customers Write an engaging summary
  • 15. Write an engaging summary LinkedIn Profile
  • 16. Include skills LinkedIn Profile  Accurate  Keyword-laden  As many as possible (or versions of as many as possible)
  • 19. LinkedIn Groups**  Search for groups by keyword and location  Select groups that are active  Join a mix of professional networking groups and groups of your target audience
  • 21. LinkedIn Groups The Importance of LinkedIn Groups  Share content or blog posts  Contribute to valuable discussions  Connect with ideal clients without having to secure an email address
  • 23. LinkedIn Advanced Search** Search by:  Keyword  Location  Title  Industry  Connection (Group, 2nd, etc.)
  • 28. Making a Connection  Remember to sync your online and offline efforts by connecting with people you meet at networking events and mixers Synergy is important
  • 29. Making a Connection  Be sure to personalize the connection message and tell them how you know them or why you’re connecting First impressions matter
  • 31. Making a Connection Networking Follow-up Example Stacy, This is Tina Smith. We met last night at the Tri-County Business Card Exchange. It was a pleasure talking with you about your business goals. I would love to connect here and stay in touch. Sincerely, Tina
  • 32. Making a Connection  Create a template message to targeted contacts  Adjust the name of the connection request  Make it a goal to connect with several new people each week Connecting with Prospects
  • 33. Making a Connection Example for our EMR Client Dear Jill, This is Beverly Reider with Medical Revenue Solutions. We offer an integrated EMR and PM web-based software solution. Our exemplary and ethical medical billing services help grow our clients’ practices. Please accept my connection request and tell me more about you! Beverly
  • 34. Making a Connection Example for The Victory Bank Dear John, This is Saul Rivkin. I’m the VP/CRO for The Victory Bank, founded to optimize the financial lives of businesses & consumers in Montgomery, Chester and Berks Counties. I believe you are someone with whom I should connect. I hope you'll accept my request and tell me more about you! Saul
  • 36. Relevant Content  Keeps you top of the mind  Showcases goodwill, which helps to build trust  Contacts remember that you gave them something and asked for nothing in return Valuable Content Matters
  • 37. Relevant Content  Find content that’s relevant to several of your IDEAL clients of whom you’re already connected to  Reach out with the value- based content  Aim to reach out to 3 connections each week
  • 38. Relevant Content  The best way to start is by exporting your current connections into a file  To do so, go to ‘Network,’ then ‘Contacts’ then ‘Settings’ and ‘Export Connections’
  • 40. Relevant Content  Sort that file by industry, title or even in order of the top ‘hot’ prospects  Find content that’s relevant to their needs  Send the content with a personalized message  Track on the sheet
  • 42. Relevant Content Example for Political Risk client
  • 43. Relevant Content – Tips!  It’s easier if you can find a group of people in the same industry and send them similar content with a personalized message  Subscribe to blogs and newsletters of your target clients to aid in finding content
  • 44. Relevant Content – Tips!  Put this task in your calendar – along with making new connections  Consider posting some content to your newsfeed, as well. Add a personal touch or message to it.
  • 46. Transition Contacts to Leads  It takes 8 to 12 follow-ups before landing a sale  B2B transactions tend to have a longer sales process  The key is to offer value and ask for nothing in return  This tactic alone can result in direct leads
  • 47. Transition Contacts to Leads Engage! To move the needle beyond content
  • 48. Transition Contacts to Leads To move the needle beyond content  Offer a referral  Suggest a coffee  Schedule to talk briefly after a networking event Track these items on the spreadsheet, too! If you have a hot lead, brainstorm how to keep this prospect in your corner!
  • 49. LinkedIn Checklist  Complete and optimize profile  Join groups of target audience  Find prospects using the advanced search tool; connect appropriately  Offer valuable content to selected connections  Keep the conversation going and stay top-of-mind
  • 51. Training Groups  Consider a few characteristics of your target audience. Ideas:  Industry  Location  Title
  • 52. Training Advanced Search  Narrow search criteria  Keyword(s)  Title  Location *Aim for shared groups